Location: Tempe, AZ
Location: Tempe, AZ 85282 Schedule : Monday - Friday 7:00am-3:30pm Job Duties: Efficiently manage order entry for medium to large residential dealer and/or builder accounts (annual revenue of $80K and up) Address customer inquiries regarding order tracking, order expediting, and product availability for residential, commercial, rolling steel, and parts Notify customers promptly about potential backorders, credit issues, order availability, and any relevant order information Troubleshoot and follow up on customer inquiries, providing effective solutions Process all necessary paperwork for daily operations, including comprehensive management of warranty issues and resolution Monitor the completion
of daily customer LTL shipments, including UPS and other carriers as needed Assist with inventory controls, such as cycle counts, daily inventory level reviews, scrap processing, and loss prevention Ideal Candidate: 3-5 years of customer service experience Detail-oriented with strong problem-solving abilities Excellent telephone, written, and verbal communication skills for effective interaction with staff and customers at all levels Proficient in PC usage and Microsoft Suite Strong math skills Willingness to learn about products and processes Capability to lift up to 50 pounds On-boarding Requirements: High School Diploma or equivalent (GED) Criminal Background & Drug Screening 2 verifiable
employment references Please read requirements carefully as we are prioritizing those that meet the requirements.
For more details: jobs-search. org/education_tempe-c424811/customer-service-agent-tempe_i1969461171
Customer service jobs involve roles where individuals assist customers by providing information, answering questions, and resolving problems related to products or services. A key feature of these jobs is the focus on enhancing customer satisfaction and fostering positive relationships. Occupants of these positions often need strong communication skills, patience, and problem-solving abilities. They can be found in various sectors like retail, finance, hospitality, and tech. Customer service jobs may include in-person roles, such as a store clerk, or remote positions, like a call center agent. Flexibility and adaptability are also important, as customer service representatives must handle diverse inquiries and sometimes deal with challenging situations.
Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
