Cooler Service Field Technician | Washington, PA

Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.

company committed to being a visible, engaged partner to the customers and communities we serve. We value diversity and individuality and when you thrive, we thrive. ABARTA offers the perks of a large corporation with the personalized touch of a smaller company.

We are a workplace that encourages sharing ideas in a supportive environment, growing professionally, maintaining a healthy work/life balance, and interacting with all levels of the organization. We would love for you to become a part of our family to help make our vision of Quenching the Thirst of Our Neighbors a reality! Summary We Distribute Happiness! The Account Manager is the primary Coca-Cola contact between the large or

small store managers or store owners and is responsible for the customer relationships along with increasing business by selling and ordering products within his or her sales territory existing customer base.

Responsibilities Execute and close all sales calls. Sell in incremental displays and equipment placements; sell in promotional programs and ensure dealer compliance. Stay in connection with a sales call, maintain appropriate inventory levels, maintain company assets and point of sale, ensure account meets Company merchandising standards, determine stores' product needs, place and transmit appropriate order in conjunction with existing geographic sales routes. Communicate account

activities to appropriate parties. Transport, replace, and maintain Point of Sale advertising as appropriate for account.

Building, changing, and removing product displays; maintaining product signage; cleaning product space and securing damaged or defective product. Transport, replace, and maintain point of sale advertising as appropriate for accounts. Periodic lifting of 50+ pounds, bending, reaching, and kneeling. Act as an Ambassador by providing customer service to Consumers and store personnel by answering questions, locating a product, and providing assistance as needed. Qualifications High School or GED required. Bachelor's Degree preferred. 1+ years of general work experience.

1+ years of previous sales experience preferred. Food/beverage industry experience a plus. Ability to handle multiple customer accounts. Strong attention to detail and follow-up skills. Excellent planning and organization skills. Proficient computer application skills. Ability to create and conduct sales presentations preferred. Valid driver's license and clean driving record within MVR policy guidelines. Additional Information ABARTA Coca-Cola Beverages, LLC applicants must submit to a background verification process prior to commencing employment with the company.

Employment with ABARTA Coca-Cola Beverages, LLC is contingent on a pre-employment background check which may include drug screening, driving records (including minor moving violations) and will be evaluated according to ABARTA Coca-Cola Beverages, LLC guidelines to determine eligibility for this position. ABARTA Coca-Cola Beverages, LLC is an Equal Opportunity Employer Minorites/Women/Veterans/Disable/interactionual Orientation/Gender Identity. For more job postings and additional information about our company and culture, please visit our careers site at. Nearest Major Market: Pittsburgh For more details: jobs-search.

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ESSENTIAL FUNCTIONS Create product quotes and clarify product information Enter purchase orders accurately and in a timely manner Manage customer fulfillment and provide resolution for discrepancies Ability to work in cooperation with others for the benefit of the organization Clarify sales policies as needed Demonstrate an unwavering commitment to exceptional customer service EXPERIENCE & COMPETENCIES Knowledge of manufacturing processes is a plus but not required Experience in Customer Service Communicate professionally in both written and verbal forms MS Office proficient EDUCATION College degree is a plus, but not required High School diploma WHY JOIN DMI COMPANIES?

Our benefit offerings

meet or exceed nationwide benchmarking of US companies. They include: Medical & Prescription Drug coverage with a generous employer HSA contribution deposited weekly.

Dental & Vision Company paid Life, AD&D, STD and LTD coverage Employee Assistance Program, Will Preparation and Identity Theft Assistance 401k with pre- and post-tax contribution options with a dollar for dollar match up to 6% Paid vacation and sick time 10 paid holidays COMPANY PROFILE DMI Companies, founded in 1978, is a leading manufacturer of HVAC accessories supplying the commercial, industrial and residential HVAC markets through a vast network of domestic and international distributors. DMI has national standing as

an industry leading innovator that possesses integrity and leadership skills which are testaments to the quality manufacturing and operating procedures engaged by DMI Companies.

DMI is building a better world for ourselves and our children by providing a sustainable environment through our products, operations and personal conduct. Job Posted by Applicant Pro

Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.