Location: Portland, ME
Company: BJ's Wholesale Club
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
Customer service jobs involve roles where individuals assist customers by providing information, answering questions, and resolving problems related to products or services. A key feature of these jobs is the focus on enhancing customer satisfaction and fostering positive relationships. Occupants of these positions often need strong communication skills, patience, and problem-solving abilities. They can be found in various sectors like retail, finance, hospitality, and tech. Customer service jobs may include in-person roles, such as a store clerk, or remote positions, like a call center agent. Flexibility and adaptability are also important, as customer service representatives must handle diverse inquiries and sometimes deal with challenging situations.
road again. You will be the face of Penske the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It s simple. Maybe you ve always had an interest in vehicle maintenance but haven t had the chance to pursue it.
This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you ll get to do that learning at a company that offers career stability and competitive benefits.
Talk about an amazing opportunity. It s about going above and beyond for our customers the way Penske goes above and beyond for you. It s about building meaningful relationships.
It s about keeping our customers moving forward. Main Responsibilities: Greeting our customers and making sure they have a great experience as you fuel and wash vehicles Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done Helping make sure our facilities are clean, safe environments for our customers and associates Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating
tires and performing preventive maintenance repairs Completing other projects and tasks as assigned by supervisor Why Penske is for You: Competitive starting salary Shift Premiums Career stability Opportunity for growth Excellent benefits, including lots of time off Strong, well-rounded training programs Advanced vehicle maintenance technology Location and schedule flexibility General Requirements: High school diploma, equivalent, or prior work experience preferred Valid driver s license required Excellent customer service and communication skills The ability to work well as part of a team The ability and willingness to work outside Basic mechanical ability and tool usage (preferred) Basic computer skills The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
Regular, predictable, full attendance is an essential function of the job Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
The associate must be able to work safely at heights using applicable ladders and elevated working platforms. The associate must be able to safely work in all weather conditions. Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ500 ABOUT US About Penske Truck Leasing Penske Truck Leasing Co.
L. P. headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group, and Mitsui & Co. Ltd. A leading global transportation services provider, Penske operates more than 260,000 vehicles, employs more than 29,000 people, and serves customers from more than 1,000 locations in North America, South America, Europe, Australia, and Asia. Product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions.
Visit Go Penske to learn more. For more details: jobs-search. org/manufacturing_portland-c433734/customer-service-representative-fuelerwasher-portland_i1970452601
Customer service jobs are positions focused on assisting customers by providing information, resolving issues, and ensuring a satisfactory experience with a product or service. Characteristics of these roles include strong communication skills, patience, problem-solving abilities, and a deep knowledge of the company's offerings. Customer service representatives often serve as the bridge between a business and its clients, working through various channels such as phone, email, social media, or in-person interactions. The overall goal is to foster positive relationships and maintain customer loyalty.
Customer service jobs involve roles where individuals assist customers by providing information, answering questions, and resolving problems related to products or services. A key feature of these jobs is the focus on enhancing customer satisfaction and fostering positive relationships. Occupants of these positions often need strong communication skills, patience, and problem-solving abilities. They can be found in various sectors like retail, finance, hospitality, and tech. Customer service jobs may include in-person roles, such as a store clerk, or remote positions, like a call center agent. Flexibility and adaptability are also important, as customer service representatives must handle diverse inquiries and sometimes deal with challenging situations.