Location: De Pere, WI
Customer service jobs involve roles where individuals assist customers by providing information, answering questions, and resolving problems related to products or services. A key feature of these jobs is the focus on enhancing customer satisfaction and fostering positive relationships. Occupants of these positions often need strong communication skills, patience, and problem-solving abilities. They can be found in various sectors like retail, finance, hospitality, and tech. Customer service jobs may include in-person roles, such as a store clerk, or remote positions, like a call center agent. Flexibility and adaptability are also important, as customer service representatives must handle diverse inquiries and sometimes deal with challenging situations.
supportive working environment Growth and advancement opportunity Medical Insurance, 100% covered for the employee! Simple IRA with match up to 3% Paid Vacation Paid Holidays Compensation: $17.00-22.00/hr Depending on Experience Position Summary : The Customer Service Representative will answer incoming calls and provide excellent customer service.
Contact existing customers for the purpose of scheduling service maintenance appointments, commercial service agreement appointments or sales appointments for Sales Consultants. Maintain the work schedules for field technicians and assure that all customer commitments are met. Provide logistical support to technicians and communicating with
both fellow employees and customers, informing customers of the progress of service operations while ensuring that technicians operate in a cost-effective fashion. Data entry on incoming work orders and administrative tasks as assigned.
Work Hours: Monday - Friday, 8:00 am - 4:30 pm. There may be occasional overtime. Qualifications 1+ year customer service experience Friendly, outgoing demeanor Professional telephone skills Experience operating a multi-line phone system Must pass drug and background screens Able to communicate clearly in English both verbally and in writing Spanish speaking is a plus Strong proficiency in Word, Excel, Outlook Highly organized and detail oriented office assistant, admin, admin jobs, office jobs, administration jobs, admin work
clinic to make an appointment ONLY for a legitimate medical issue such as an annual exam, cold, flu, etc. for yourself or a dependent family member. If you have an upcoming appointment or follow up visit scheduled at a qualifying clinic, it may be used for the shop.
Observe the customer service provided by the staff throughout your appointment and submit your report on our website. Payment for completing a customer service evaluation is $25.00. To apply or learn more information , please visit our website, and click on Apply to Shop. Once registered, you can sign up for shops in your area. This is 100% free; there is never a charge to shop with us. Secret Shopper is registered and in excellent standing with the Better Business Bureau (http: //www. bbb. org/minnesota/report/11003101).
High Speed Internet, Long Distance phone service, and a strong work ethic. Compensation is commissions plus bonuses and incentives. There is no limit to how much you can make. To be considered for this position, please visit and complete the form under Hitch Your Wagon to a Star and we will contact you for a phone interview.
Duties include, but are not limited to: telephone communication, client interaction and education, accurate payment collection, scheduling, data entry, light cleaning, and product sales. Hours will include a Saturday morning rotation. Please submit resume in person or email to xyz X@.
