Location: Chadds Ford, PA
Company: Hertrich Family Of Automobile Dealerships
Customer service jobs are positions focused on assisting customers by providing information, resolving issues, and ensuring a satisfactory experience with a product or service. Characteristics of these roles include strong communication skills, patience, problem-solving abilities, and a deep knowledge of the company's offerings. Customer service representatives often serve as the bridge between a business and its clients, working through various channels such as phone, email, social media, or in-person interactions. The overall goal is to foster positive relationships and maintain customer loyalty.
1+ year of professional client services experience Dynamic communication skills, both verbal and written Creative problem-solving abilities with prior experience going above and beyond to provide a great customer experience Detail-oriented with excellent organizational abilities A strong multi-task who can prioritize effectively and reprioritize as needed Proficiency in the Microsoft Office Suite, including Excel Ability to work weekends required, ability to work overtime as needed The job: Professionally and promptly answer all incoming customer calls and inquiries, define needs, answer questions and consistently solve issues Handle various requests, including customer returns, alternate phone
numbers, address changes, dock check requests, hard copy POD requests, third-party pickup requests, and trace note requests.
Accurately complete the entry of pickup and quote information.
Work cross-functionally with operations, including routing and dispatch, to inform of any special instructions or cut-offs. Monitor and track shipments, providing timely updates and communicate any issues to customers and sales. Conduct research on shipments for corporate and accounting requests and reports. Ensure compliance with state and federal freight regulations. This contract-to-hire role will work on a hybrid basis out of the company's Glen Mills location and is paying up to $17/hour
depending on experience. If you are a motivated individual with a passion for delivering exceptional customer service and meet the qualifications outlined above, please apply with a MS Word version of your resume today!
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: jobs. /eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . We look forward to working with you. Beacon Hill. Employing the Future (TM)PDN-9ae7d858-19ef-4fee6209a8cb0
Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
forklifts, backhoes, excavators, boom lifts, etc. Follow all capacity and load limits for rigging units. Follow all environmental specifications for the specified work area and remain in compliance with all company policies and procedures especially related to spill containment.
Show professionalism to co-workers, vendors, and customer sites at all times on the job site. Report all accidents and near-misses immediately and without fail to the crew leader or superintendent. Follow all safety guidelines for the specified work area and in compliance with all company policies and procedures.
