Location: Provo, UT
Company: Virtualvocations
Customer service jobs involve roles where individuals assist customers by providing information, answering questions, and resolving problems related to products or services. A key feature of these jobs is the focus on enhancing customer satisfaction and fostering positive relationships. Occupants of these positions often need strong communication skills, patience, and problem-solving abilities. They can be found in various sectors like retail, finance, hospitality, and tech. Customer service jobs may include in-person roles, such as a store clerk, or remote positions, like a call center agent. Flexibility and adaptability are also important, as customer service representatives must handle diverse inquiries and sometimes deal with challenging situations.
Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.
Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.
individuals to join Vivint's front-line ranks on Vivint's primary growth engine. Our team is obsessed with our proven B2C process to ensure protection and peace of mind to all customers and homeowners nationwide. If you are a clear communicator and goal-driven, then join our award-winning department.
A Day in the Life: Our Support Specialists receive inbound calls from new customers and provides world-class customer service. Every customer call is handled with excitement and the intent to go above and beyond. To ensure the customer has a smooth, positive transition from the point of sale to installing their equipment. Working in this fast-paced position will provide insight into the sales
process. Vivint systems and provide valuable communication skills that will help you succeed in any work setting. What We Offer: Full-time employment $15.00/hr plus Commissions and Weekly Performance Bonuses Paid training Shift Details: 10 AM-6:30 PM with Thursdays and Sundays off 1:30 PM-10 PM with Tuesdays and Saturdays off 2:30 PM-11 PM with Saturdays and Sundays off Expectations for Success: Those who excel adapt to new situations, handle change and balance multiple demands.
We win together! Support Specialists are committed to their performance. They demonstrate a competitive and collaborative attitude to meet the team and department goals. Our Support Specialists strive to develop
a growth mindset. They are coachable and willing to learn and apply feedback to their professional and personal goals.
Support Specialists take accountability and exhibit resilience to succeed on a competitive sales floor. Minimum Qualifications: High school degree or GED equivalent Ability to work on-site at our Provo location Ability to work designated shift full-time Proficient with essential computer functions and the ability to utilize software, databases, scripts, and other tools appropriately Ability to pass a background check and receive an Alarm License upon offer Why You'll Love Working Here: FREE Daily on-site catered lunch/snack/drinks Access to our private health clinic, 24/7 Gym, basketball courts, sand volleyball pits and much more Mental health resources, including free, professional, and confidential counseling services available 24/7.
Employee Resource Groups: Vivint Women, Vivint EDGE, Vivint Pride, Vivint Veterans Employee pricing on Vivint products Opportunity to make a meaningful impact in the communities where you work and live with our Vivint Gives Back organization Career development and leadership opportunities Discounts with various national companies and vendors Casual dress code Company Benefits: 10 Paid Holidays Paid/Unpaid time off Medical/dental/vision/life coverage 401(k) Plan + Employer Match Paid Maternity, Paternity, & Adoption Leave Career Development and Leadership opportunities Vivint Values: Honesty and Integrity Come First - Do the right thing Customer Obsession is Our Advantage - A relentless passion to serve the customer Innovation is Essential - Today's innovation is tomorrow's lifeblood We Win Together - Individuals win games; teams win championships Exceptional is Expected - Talk is cheap; create value, not just motion FIND OUT MORE ABOUT WHAT IT'S LIKE TO WORK HERE: /watch?
v=d2f4Kguloe U /Careers /company/about-us Vivint, an equal opportunity employer, does not consider any protected traits (e.
g. race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site. If you are an active Vivint employee, please apply through Workday by searching " Find Jobs" PDN-9ae7497c-8509-4e92-8c09-aca02123ce6d
Customer service jobs involve roles where professionals engage with customers to provide assistance, resolve issues, and ensure a satisfying experience with the company's products or services. These jobs require excellent communication, empathy, and problem-solving skills. They often include handling inquiries, offering support, managing complaints, and providing information. Customer service can be conducted through various channels such as in-person, over the phone, via email, or through live chat. The role is crucial for maintaining customer satisfaction and loyalty, and can significantly impact a company's reputation and success.
