Location: Hillsboro, OR
Company: KLA
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
to join our team. This role is a great fit for you if you thrive in a fast-paced environment, enjoy wearing different hats, and have outstanding customer service. Primary Job Functions: Coordinate day-to-day scheduling of installations with the Install Manager.
Ensure all job packets are ready for installation. Responsible for the creation of sales & install packets, contacting customers regarding scheduling issues, and scheduling subcontractors, permits, and inspections. Responsible for coordinating communication between installers, Install Manager, customers, vendors, and the office. Schedule all sales appointments using a sales lead sheet, daily tracking of sales leads in the sales
performance report, and oversee internal marketing- neighborhood, existing, and referral programs. Complete all happy calls for sales appointments and installations.
Work Hours: Mon - Fri, 8:00 am - 5:00 pm; occasional overtime may be required Starting Pay: $18.00 - $25.00 per hour, depending on experience Benefits: Medical, Dental, Vision, Paid Vacation, Paid Holidays, IRA with the Company Match Required Qualifications: 2+ years working in a busy office setting with similar job duties Project coordination or similar experience is highly desired Proficient in Word, Outlook, Excel Prior experience working with a multi-line phone system Familiarity with GPS or mapping software desired