Government Operations Consultant I - 64004657 | Orlando, FL

Class Title : Government Operations Consultant I Position Number : 64004657 Base Salary : $1480.00 Biweekly Location : 6101 Lake Ellenor Drive Orlando, FL 32809 DOH/Orange is a tobacco free agency.

NOTE: All responses provided to the qualifying questions for this advertisement must be verifiable on your State of Florida, Employment Application.

All questions will be verified and must be documented on your application for it to be considered valid. YOUR SPECIFIC RESPONSIBILITIES: This position is an independent professional position and will be responsible for the advancement of creating an internal policy system change to improve and streamline pregnant women intake and linkage

to viable and quality maternal child health services (i. e. Family Planning Prenatal Health, WIC, Medicaid PEPW and Healthy Start) for their pregnancy. This position is responsible for facilitating the completion of initial intake, determining each financial eligibility to include the WIC Program, Healthy Start, Family Planning and Maternity, educating on various programs available and providing referrals to services as identified.

This is a HRSA: Catalyst Infant Health Equity grant funded position. Interviews/Initial Intake: Makes contacts in-person or by telephone to conduct initial intake of client's total medical and social needs through interview. Establishes rapport and develops

relationships with families starting with initial screening and/or contact.

Identifies, evaluates and backsses, in collaboration with families, their strengths, resources, needs, and priorities. Interprets and translates as (applicable) to provide linkage to referrals and ongoing maternal child health services. Makes maximum use of community resources through information and referral. Collaborates with other providers to assure continuity and coordination of care and advocates on behalf of the participant, including communicating to the providers, social workers, networking agencies and communicates the participant's strengths, needs, and feelings. Ensures client records are secured and confidentiality is maintained.

Eligibility: Conducts interviews to determine eligibility for WIC, Presumptive Eligibility for Pregnant Women and DOH-Orange Family Planning and Prenatal Health. Interviews and screens participants to capture demographics and income information to determine financial eligibility for WIC, Presumptive Eligibility for Pregnant Women, Medicaid and DOH-Orange Family Planning and Prenatal Health. Completes required FL-Wi SE WIC computer system screens, temporary certification and ineligibility forms, reviews immunization records as per program requirements.

Collects, prepares, scans and records client information according to policies and procedures and to assure meaningful use compliance. Determines eligibility qualifications for FDOH-Orange and Medicaid programs utilizing HMS, Florida, Wages and FMMIS systems as accessible. Prepares and file patient s application for Presumptive Eligibility for Pregnant Women using documentation obtained from the patient. Facilitates completion of Medicaid and ACA applications, eligibility, and receipt by the state within designated timelines. Educates client on financial responsibility, initiates payment plan for services, and refers to debt management as indicated.

Coordinates and refers clients to other agencies and departments as deemed appropriate. Quality Assurance: Accurately codes and documents services, education, and other pertinent information in participant’s electronic record to include FL Wise, Well Family System, HMS, Florida, Wages and FMMIS system. Utilizes solid judgment and adhere to all policies ensuring the protection of confidential information related to patient/family demographics, medical information, etc. according to both internal and Federal HIPAA regulations and guidelines.

Completes and submits all administrative documents. Compiles and reconciles data and other information into reports as required. Administrative: Completes and submits all administrative documents. Operates computer system and related equipment including printers, scanners, pin pads, and network printers. Prepares and submits bi-weekly reports of time and services provided. Prepares request for travel reimbursement and submits according to pre-established departmental procedures. Maintains email communications daily. Attends and participates in mandatory staff development and training and required in-service training sessions, as well as regularly scheduled departmental staff meetings.

Performs other related duties as assigned REQUIRED KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of : community resources and social services programs available to pregnant mother and infants Knowledge of : the principles and techniques of effective communication; principles and practices of interviewing individuals and various methods of collecting information. Knowledge of : Basic computer and keyboarding skills, including WINDOWS, MS OUTLOOK, WORD, EXCEL, EDGE and Google CHROME.

Ability to : work independently and exercise good professional judgment. Knowledge of : backssing individuals needs and strengths Ability to : demonstrate and exhibit respect for and sensitivity to the needs and rights of others, including those differing cultural, language racial, interactionual, or ethnic identities. Collect and analyze data; to communicate effectively; plan, organize, multi-task and coordinate work assignments; establish and maintain effective working relationships with others; and to understand and apply applicable rules, regulations, policies, and procedures. Ability to : use logic and reasoning to identify strengths, needs and weaknesses of alternative solutions, conclusion, or approaches to problems Ability to: pay attention to details, to gather patient information accurately and maintain records.

Skilled to : provide exceptional customer service experience, in actively listening. Skilled to : provide professional telephone etiquette, ability to record information accurately, Knowledge of : the principles and techniques of effective communication; interviewing, principles and practices of interviewing to collect financial information and needs. Knowledge of: Basic arithmetic, computer and keyboarding skills, including WINDOWS, MS OUTLOOK, WORD, EXCEL, EDGE and Google CHROME.

Ability to: communicate effectively, work independently and exercise good professional judgment. respect for and sensitivity to the needs and rights of others, including those differing cultural, language racial, interactionual, or ethnic identities. Ability to : plan, organize, follow directions, and execute plans. Ability to : actively listen to others, establish, and maintain working relationships with others. Ability to: file accurately, and coordinate work assignments, Ability to: meet deadlines and manage work assignments independently.

Knowledge of : the principles and techniques of effective communication; principles and practices of interviewing individuals and various methods of collecting information. Knowledge of: Basic arithmetic, computer and keyboarding skills, WINDOWS, MS OUTLOOK, WORD, EXCEL, EDGE and Google CHROME. Knowledge of : FL Wise, Well Family System, HMS, Florida, Wages and FMMIS system Knowledge of: Basic arithmetic, computer and keyboarding skills, WINDOWS, MS OUTLOOK, WORD, EXCEL, EDGE and Google CHROME. Knowledge of : FL Wise, Well Family System, HMS, Florida, Wages and FMMIS system Knowledge of : policies, procedures, rules, regulations, and processes Ability to: communicate effectively, work independently exercise good professional judgment and work in a team atmosphere.

Ability to: adaptable, work well under pressure and meet deadlines. Willingness to travel locally and work flexible hours, including weekends and evenings when warranted. Minimum Qualifications : A bachelor’s degree from an accredited college or university or higher in social work, social sciences (psychology, human services, biology, sociology) or a health-related field as nursing, health education, health planning or health care administration.

work experience in a medical/public health clinic, hospital, or doctor’s office. Work experience in a medical/public health clinic, hospital, or doctor’s office. May be required to work during or beyond normal work hours or days in event of an emergency. Emergency duty require the incumbent to work in Special Needs or Red Cross Shelters, or to perform other emergency duties including, but not limited to, responses to or threats involving any disaster, man-made or natural. Preferred - Bilingual fluent in speaking and writing (English and Creole) or (English and Spanish) One year of verifiable work experience backssing financial status and determining eligibility for services in a health care setting.

Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Work Location: 6101 Lake Ellenor Drive, Orlando, FL 32809 The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions (For more information, please click ); Flexible Spending Accounts; Tuition waivers; And more!

For a more complete list of benefits, including monthly costs, visit www. mybenefits.. Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit.

A background screening will be completed on each applicant selected for a position designated as " sensitive" and a drug test will be conducted on each applicant selected for positions designated as " safety sensitive" in accordance with department policies (Background Screening DOHP and Drug Free Workplace DOHP ).. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

For more information, please visit the SSS website: http: //www. sss. gov. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbent may be required to perform emergency duty before, during and/or beyond normal business hours and/or days. We request that all applications be completed online with People First. No faxed or mailed applications will be accepted by the agency. Applicants will be contacted directly if selected for an interview.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge.

These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center -xyz X). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F. S. Drug-Free Workplace Act. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center -xyz X).

Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F. S. Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements.

Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.