Location: Denver, CO
Company: Zixi
as a liaison between the client and Zixi's internal teams, ensuring that the client's needs are met and that Zixi's products and services are effectively implemented and supported. Responsibilities include but are not limited to: Product Implementation: Collaborate with the client and Zixi's technical teams to design and implement Zixi solutions, ensuring seamless integration and optimal performance.
Relationship Management: Build and maintain strong relationships with clients, acting as their primary point of contact for technical and operational matters related to Zixi products and services. Technical Support: Provide technical guidance, troubleshooting assistance and proactive support
to clients, ensuring prompt resolution of issues, and minimizing downtime. Account Planning: Develop account plans and strategies to maximize client satisfaction, adoption, revenue growth and identifying opportunities for upselling and cross-selling Zixi solutions.
Project Management: Lead and coordinate cross-functional teams within Zixi to deliver on client commitments, ensuring projects are executed on time and within scope. Client Advocacy: Serve as the voice of the client within Zixi, ensuring that their requirements, feedback, and concerns are effectively communicated and addressed. Training and Education: Conduct training sessions and knowledge transfer activities to empower clients
with the necessary skills and understanding to effectively utilize Zixi's products and services.
Performance Monitoring: Monitor and analyze key performance indicators (KPI's) to evaluate the success of implemented solutions, identify areas for improvement and proactively address any issues. Market Awareness: Stay up to date with industry trends, technologies, and competitive landscape, providing insights and recommendations to clients and internal teams. Documentation: Maintain accurate records of client interactions, technical configurations, and support activities ensuring documentation is up to date and accessible to relevant stakeholders. General Requirements: 4+ years of demonstrated experience in a Media and Entertainment Business-to-Business environment in technical pre-sales role.
Experience developing and enhancing strong client relationships and exhibiting strong account management skills. Strong project management skills and experience with large enterprise deployments of software-based solutions. Excellent written and oral communication skills. Strong presentation skills. Experience in fast growing software company a plus. Strong experience and interest in teamwork -- collaboration with customers, partners, sales, customer care, product management, and engineering, to reach common goals successfully.
Technical Requirements: B. S. in Engineering, Computer Science, or related IT field. Understanding of I. T. Infrastructure, Web Technologies, Video over IP, System Administration, Cloud Services and/or Application Development. Strong knowledge of live video workflows for media and broadcast companies including live linear channel and live event contributions and OTT delivery using cloud-based services for content ingest, transcoding, repackaging and delivery. Extensive experience with cloud software deployments and platforms (AWS, Azure, GCP, etc.
). Understanding of Internet Architecture and Networking concepts. Experience with scripting and API development is a plus. About Zixi: Zixi provides a cloud based and on-premise software platform that enables reliable broadcast-quality video delivery over IP. The company offers the Zixi Platform for broadcasters, enterprises, over-the-top video providers, and mobile service providers around the world. The Zixi Platform makes it easy and economical for media companies to source, manage, localize, and distribute live events and 24/7 live linear channels in broadcast Qo S, securely and at scale, using any form of IP network or Hybrid IP environments.
Zixi provides enhanced control in large complex networks with ZEN Master, a live video orchestration and telemetry control plane that provides visual tools to configure, orchestrate, and monitor live broadcast channels and events across industry protocols. Over 15+ years, the Zixi Enabled Network (ZEN) has grown to over 300 technology partners and serves well over 700 customers representing most of the top media brands around the world with 10,000+ channels delivered daily. Base Salary Range: $120,000 to $160,000.
In addition, Zixi offers benefits and an annual bonus program. Individual compensation is determined by a candidate's skills, experience, and qualifications. Zixi is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, interaction, religion, interactionual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization.
Zixi makes hiring decisions based solely on qualifications, merit, and business needs at the time. #J-18808-Ljbffr
Computer/Software jobs encompass a variety of roles focused on the development, maintenance, and innovation of computer software systems. These roles include software developers, engineers, programmers, and testers, among others. The main characteristic of these jobs is the requirement of technical skills such as proficiency in programming languages, understanding of software development processes, and problem-solving capabilities. Professionals in this field often work in teams, may contribute to different stages of the software lifecycle, and must continuously learn to keep up with rapidly evolving technologies.
PRIMARY JOB RESPONSIBILITIES: ---Plan, develop, organize, write and edit corporate and operational procedures, manuals and relevant training material. ---Develop and document technical design specifications and formats. ---Control and management of documentation and manuals ---Produce electronic documentation in addition to hard copy manuals when necessary.
---Maintain a comprehensive library of technical terminology and documentation ---Analyze documents to maintain continuity of style of content and format ---Manage updates and revisions to documents Daily activities will vary depending on our objectives. The Technical writer will meet with departments to understand their processes
and priorities and convert them into simple but concise policies, procedures, work instructions, PFDs, with appropriate and consistent formatting including pictures, illustrations, etc.
for easy consumption and training. This would include among other things: leadership commitment, roles and responsibilities, employee participation, planning, relationship management, change management, BD, estimating, engineering, procurement, construction processes, Project management, onboarding, management reviews, corrective actions and improvements. They would review rough drafts with appropriate individuals and teams and get them to a final release format for process baseline. They will also assign
P/Ns, control revisions and maintain and manage database and distribution.
They will continue to work on appropriate improvements to the system. KNOWLEDGE, SKILLS, AND ABILITIES: Excellent writing, editing, and proofreading skills with attention to detail. Proven experience as a technical writer, particularly in the solar energy or construction industry. Proficiency in using documentation tools and software (e. g. Microsoft Word, Adobe Acrobat). Strong proficiency with Visio, Smartsheets, and Excel. Organization skills to track document progress needed. Ability to work collaboratively with cross-functional teams and subject matter experts. Strong communication skills, both written and verbal.
Ability to work independently, manage multiple projects simultaneously, and meet deadlines. EDUCATION&EXPERIENCEREQUIREMENTS: Bachelor's degree in a relevant field (e. g. Engineering, Renewable Energy, Technical Writing) or equivalent experience. Proven experience as a technical writer, particularly in the solar energy or construction industry. Benefits and Pay: ---Paid Company Holidays ---Paid Time Off ---We provide paid sick leave as required by Colorado's Healthy Families and Workplaces Act. ---Medical, Dental, Vision, FSA/HSA, Short Term/Long Term Disability, 401K with matching contribution.
---Salary $72,000 - $97,000 annually, dependent on experience, qualifications, and competencies
RESPEC, we are committed to excellence in engineering and environmental solutions. Our multidisciplinary team specializes in groundbreaking projects that address water and wastewater challenges faced by our clients. With an unwavering focus on sustainability and innovation, we take pride in delivering results that enhance quality of life and promote responsible resource management.
Qualifications: The successful candidate must have at a minimum a Bachelor of Science degree in civil engineering, environmental engineering, or a related engineering field. A preferred experience of 5-10 years related to municipal water and wastewater facilities, including pumping, water treatment, wastewater
treatment, collection/distribution, and water-resources facilities. A Professional Engineering (PE) license is strongly preferred but not a requirement; however, candidate must have taken and passed the Fundamentals of Engineering exam and plan to sit for PE exam within 1 year.
Additional qualifications include the following: Water and wastewater modeling proficiency Strong knowledge of hydraulic engineering principles, water infrastructure, and wastewater infrastructure Good understanding of water and wastewater treatment Excellent verbal and written communication skills Design plans and specifications production/management Software knowledge (e. g. Excel, Word, GIS, and Auto CAD Civil
3D, Info Water, Water CAD) Construction administration and observation experience.
We enjoy flexible work hours and have an open office environment to share ideas. Compensation: Typical salary range for this position is $85,000 to $115,000. Compensation for the role will depend on several factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Featured benefits include: Medical/Dental/Vision Insurance Plans Paid Maternity and Paternity Leave 401(k) with 100% Company match up to 6% Employee Stock Ownership Plan Professional Development and Training Tuition Reimbursement Paid Time Off Interviews: Interviews will be by appointment only.
Qualifications Additional Information All your information will be kept confidential according to EEO guidelines. Videos To Watch /866108127
will work with site development projects involving but not limited to: commercial, industrial, healthcare, multi-family, educational facilities & more. Finally, single/multi family background will focus on single/multi-family market but will have opportunities in mass overlot grading design, roadway, utility infrastructure to support master planned communities.
Knowledge of Storm CAD, Flow Master, SWMM, HEC-RAS, FLO2D Knowledge of site entitlement processes of jurisdictions w/in greater Denver Metro. Construction Field experience 3 years in Water Resource OR 4 years Site Development OR 4 years Single/Multi Family BS in Civil Engineering 4-8 years of Civil Engineering experience 3 years of Civil 3D experience PE License in CO
