Location: Harrisburg, PA
Company: Oracle
and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Responsibilities As a Technical Solution Analyst II, you will be the technical interface to customers for resolution of problems related to the installation, recommended maintenance and use of Oracle Health products. Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through
electronic means). Able to work with general guidance from senior support engineers and management and, in some areas, may work independently. Solutions often take time to develop through research, collaboration or problem replication.
Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the United States only Hiring Range: from $20.19 to $54.13 per hour; from $42,000 to $112,600 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in
knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle offers a comprehensive benefits package which includes the following: Medical, dental, and vision insurance, including expert medical opinion Short term disability and long term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position.
Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays Paid sick leave: 72 hours of paid sick leave upon date of hire.
Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits including auto, homeowner and pet insurance About Us An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.
Oracle is an Equal Employment Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, interactionual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer
Apexon brings together distinct core competencies - in AI, analytics, app development, cloud, commerce, CX, data, Dev Ops, Io T, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences - to help businesses capitalize on the unlimited opportunities digital offers.
Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients' toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. We enable #Human First DIGITAL Role Description:
You'll be responsible for (Responsibilities): Defines test plans and criteria for acceptance for the technical components of an application. Ensures business requirements are supported by the technical architecture.
Assists in leading technical direction of software; coordinating and presenting proposals to Group Leads, Leads, and the client. Defines and evaluates logical and physical data models. Assists in development of overall system technical architecture - including software and hardware. Defines test plans and criteria for acceptance for the technical components of an application. Analyzes, determines, and documents technical requirements and change request impact analysis. Participates
in detailed design and product test execution as required.
Develops technical programming standards. Ensures business requirements are supported by the technical architecture. Conducts structured walk-throughs or inspections for technical areas; resolve issues. Assists in defining technical programming standards. Communicates accurate and useful status updates. Manages and reports time spent on all work activities. Follows quality standards. Able to work in a team environment Completes assigned tasks. Strong communication skills; both written and spoken. Performs integration of various architectures across multiple enterprises Develops overall system technical architecture, including software and hardware.
Performs review of technical designs, code, and component test plans. Resolves and/or assists in resolving cross application technical issues. Conducts structured walk-throughs or inspections for technical areas; resolve issues. Anticipates and resolves issues specific to the team. Determines time estimates and schedule for own work and resolve issues in a timely manner. Identifies and tracks issues, risks and action items. Plans and delivers development architecture environments in coordination with the Environmental Support Specialist.
Assists in managing and directing team's technical architecture processes. Provides assistance in scheduling design work for Lead Technical Architecture Specialist. Develops and documents expert practices/ standards. Possesses strong analysis, presentation, documentation, and quality assurance skills. Analyzes, determines, and documents technical requirements and impact analysis for technical and development architectures. Explains defect priorities and enhancement classifications to client and customer when needed. Maintains awareness of new technological developments in industry and processes - implement concepts appropriately.
Leads or participates in setting the service levels for the application. Defines overall system logical architecture. Provides standard, well-structured work planning that defines scope, resources, milestones, quality, risk, tasks, and acceptance criteria. Prepares contingencies, scenarios, scenario plans and action items to resolve issues. Leads efforts in providing technical expertise, guidance, and training to the Application and Test Teams. Communicates effectively with IT staff, client organization and software hardware suppliers. Leads efforts in designing technical strategy, direction and approach, technical architecture, data architecture, development architecture, performance tuning, performance and capacity analysis, technical standards, technical reliability and flexibility.
Designs and defines overall system technical architecture - including software and hardware within the framework and constraints of technical architecture. Evaluates alternative designs. Maintains control of specific tools and assets. Owns the technical architecture for a portfolio of applications, including the interpretation and application of the technical architecture.
Plans, designs, develops, and/or executes of technical architecture. Assists with the preparation of estimates for new technology applications and maintenance of existing applications as part of Service Management. Provides experience in utilizing the project architecture. Acknowledged as highly competent in one or more technologies. Communicates accurate and useful status reports and other management on a timely basis. Coordinates and conducts project architecture, infrastructure review meetings, and portfolio review meetings with Group Lead, Lead Functional Architects, and Team Leads.
Integrates issues and identifies impact. Communicates and resolves application interface issues. Communicates to team members the relations between their work assignments and the organizational and/ or program strategy, objectives, business and technology needs of the application / system. Shares knowledge across teams with both similar and non-similar applications, specifically focusing on Technical Architecture Interprets and communicates technical architecture to the Technology Application Architecture Team(s). The candidate should have all the following requirements: IT expertise in development and support of large, complex, mission critical, enterprise software systems Provide a highly stable and supportable environment improving all aspects of the Enterprise system Provide ongoing backssment of the operational state of the network, compute, and security operations and drive continuous improvements.
Continuously evaluate the evolving needs of the Enterprise systems and ensure sufficient capacity is planned and in place to meet the needs of the agencies and customers. Lead the identification and mitigation of risks, troubleshoot, and provide resolution to complex end to end scenarios involving multiple external agencies, products, protocols, networks and technology stacks Develop and document standards, policies, processes, roles, and responsibilities to support the operations Maintain and enhance documentation of architecture, infrastructure, and system trouble shooting methods Develop, measure, and maintain KPI's for the core network, compute, and security operations and supporting reports, dashboards, and executive summaries.
Unique combination of expertise in Solution Management applications Understanding of OO concepts and design patterns Good understanding of TFS, build and deployment process Problem solving and critical thinking Must be able to work independently Can communicate effectively with multiple team members at a given time Strong team building, vendor and customer relations skills You'll have (Qualification & Experience): Bachelor's Degree in related field is required.
Don't worry if you don't check all the boxes; we'd still love to hear from you. Our Commitment to Diversity & Inclusion: Did you know that Apexon has been Certified--- by Great Place To Work -, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.
Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, interactionual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy () Our Perks and Benefits: Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexer, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance. We also offer: Health Insurance with Dental & Vision 401K Plan Life Insurance, STD & LTD Paid Vacations & Holidays Paid Parental Leave FSA Dependent & Limited Purpose care Learning & Development
GM09 Bureau / Division Code: 00656000 Bureau / Division: GB Off Info Tchlgy Worksite Address: Commonwealth Tower 5th Floor Worksite Address: Strawberry Square City: Harrisburg, Pennsylvania Zip Code: 17101 Contact Name: Joseph Bott Contact Phone: 717.346.
xyz X Contact Email: THE POSITION We are seeking a highly skilled Director of Information Technology to join our team! As the Director of Information Technology, you will be responsible for overseeing the planning, implementation, and management of all information technology systems and services within our organization. The ideal candidate for this position should possess background in information technology management, with a track
record of successful project delivery and team leadership. Apply now for this rewarding career opportunity! DESCRIPTION OF WORK As a Director for Information Techology, you will oversee and manage all aspects of information technology programs and functions for the Pennsylvania Gaming Control Board (PGCB), including strategic planning, project management, hardware acquisition, and technical support.
Duties will include: Acting as the primary advisor on IT (Information Techology) matters to PGCB leadership, Executive Director, and Board members, developing policies and program initiatives aligned with OA IT policies and PGCB business requirements. Directing the development of IT systems,
including design criteria, specifications, and requests for proposals for equipment, networks, and systems.
Managing the customization and development of applications, including design criteria, specifications, and requests for proposals. Leading the integration and management of PGCB platform connectivity with other networks, platforms, and protocols. Overseeing the planning, design, and implementation of data storage and exchange systems for PGCB. Evaluating statewide systems, equipment, facilities, and services within PGCB. Coordinating PGCB policy with OA IT for functions such as software, hardware, architecture, and security. Providing guidance on the use of PGCB IT applications and systems to staff and the gaming industry.
Establishing priorities for IT initiatives and projects, monitoring project status, and ensuring successful implementation. backssing the IT needs of PGCB units and external clients and identifies technological developments to meet those needs. Setting performance standards for IT programs, monitoring operational efficiency, and initiating performance improvements. Work Schedule and Additional Information: Full-time employment Work hours are 8:00 am to 4:30 pm, Monday - Friday, with 60-minute lunch. Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Eight years of professional experience managing information technology functions, programs, and/or projects for an organization, including 3 years IT project or portfolio management, and a bachelor's degree in Computer Science, Information Technology, Management Information Systems or a related field; or An equivalent combination of experience and training that includes 4 years of supervisory and/or management experience in information technology.
Additional Requirements: You must be able to perform essential job functions. Preferred Qualifications (not required): One or more of the following Project management certifications are preferred: Project Management Program Certified Associate in Program Management Project Management Institute Agile Certified Professional Portfolio Management Professional Project Management Professional Other certifications in IT Management and Project Management at an equivalent level may be considered: IT Infrastructure Library Certified IT Manager Chief Information Security Officer Chief Information Security Manager Microsoft Developmental Operations Engineer How to Apply: You must attach a cover letter and resume to your application for review by the hiring manager.
However, the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i. e. relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements.
Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C. S. -7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.
To learn more about employment preferences for veterans, go to www. employment. pa. gov/Additional%20Info/Pages/default. aspx and click the Veterans' Preference tab or contact us at mmunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.
The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, interactionual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short! Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families.
Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs. Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.
S. holidays, as well as flexible work schedules and work-from-home opportunities. Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little " extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit and click on the benefits box. Eligibility rules apply. 01 Do you have Eight years of professional experience managing information technology functions, programs, and/or projects for an organization? Yes No 02 Do you have 3 years IT project or portfolio management, and a bachelor's degree in Computer Science, Information Technology, Management Information Systems or a related field? Yes No 03 Do you have at least 4 years of supervisory and/or management experience in information technology?
Yes No 04 Do you have Commonwealth Information Technology experience? Yes No 05 Preferred Criteria: Select which project certifications you currently possess. Project Management Program Certified Associate in Program Management Project Management Institute Agile Certified Professional Portfolio Management Professional Project Management Professional IT Infrastructure Library Certified IT Manager Chief Information Security Officer Chief Information Security Manager Microsoft Developmental Operations Engineer Required Question
teams in the development of sound engineering alternatives (cost estimates, feasibility, specifications, and interpretation of requirements) and recommendations. --- Provides leadership for all phases of a capital project to include project development, project execution, and production start-up and project close out.
--- Accountable for developing and implementing multiple capital projects simultaneously. --- Demonstrates negotiation skills to " sell" project through the capital approval process. --- Establishes new procedures & technology when appropriate, identifies new industry trends and possesses a continuous improvement mindset. B. S. Desirable (Mechanical, Chemical, Civil / Structural, or Electrical Engineering)--- 5 to 10 years managing projects over $5 million. ----- Microsoft Office (Word, Excel, Project)--- SAP knowledge--- Capital Budget Administration--
Computer/Software jobs encompass a variety of roles focused on the development, maintenance, and innovation of computer software systems. These roles include software developers, engineers, programmers, and testers, among others. The main characteristic of these jobs is the requirement of technical skills such as proficiency in programming languages, understanding of software development processes, and problem-solving capabilities. Professionals in this field often work in teams, may contribute to different stages of the software lifecycle, and must continuously learn to keep up with rapidly evolving technologies.
