Location: Solon, OH
Company: Rize Home
on-site. Flexible work environment. As the Systems Administrator, Here's What You'll Do: Support, troubleshoot and assist under user related desktops and application issues from processing daily activities within the ERP system to include system add-ons.
PC setup and company management of user interfaces. Troubleshoot user issues and communicating progress through the help desk ticketing system. Gain understanding of current desktop/server environment and plan with IT Manager toward cloud services migration. Reviewing Windows Server and Network device network event logs. Oversee IT infrastructure security by routinely researching and applying security patches, managing security appliances,
and recommending and implementing changes to our security architecture consistent with the current best practices. Identify and communicate ideas to streamline or improve integration with existing IT application processes and procedures.
Cross train with other IT team members. Communicate with vendors to troubleshoot, resolve issues and give updates. Maintain email and network security. Perform other duties as assigned. The Successful Candidate Will Have: Bachelor's degree required. 3-5+ years' experience in IT Support, Networking, Systems Administration Preferred knowledge/experience in: Net Suite, Warehouse Management Systems (WMS), MCSA Server 2016, MCSE Server 2016, Windows 7-10 /
i OS Desktop OS, Active Directory / Group Policy Management, Windows Server 2008 - 2016 administration, Network support and monitoring - Switches, Routers and Sonic Wall Firewalls, Apple /Android device support - Mac Book/i Phone, Office 365 /Teams, Cloud Services, Hyper-V Setting up and maintaining Systems.
Hybrid Work Schedule - One day a week to work from home. Job Type: Full-time Salary: $50,000.00 - $65,000.00 per year PI116918ee8ea
Skilled with embedded development tools, C/C++ and assembly languages, emulators, debuggers, real-time operating systems. Understanding of board-level hardware (analog & digital), 8-bit to 32-bit microcontrollers Proficient with the use of meters, oscilloscopes, and logic analyzers Additional helpful skills: C#,NET, Modbus protocol, TCP/IP (Ethernet), Visual Basic, Java Script, HTML, XML, USB, Bluetooth, SQL Server Candidates are required to pass a Criminal Background Check and a 10 Panel Drug Screen.
Only U. S. Citizens or persons with a Green Card work permit may apply. Due to the large amount of resumes we expect to receive only the most qualified candidates will be contacted. We will retain all other resumes for any future job considerations. Email your resume to: Attention: JOB Please reference: " Firmware/Software Engineer - JOB " when applying for this position.
Computer/Software Jobs encompass various roles focused on the creation, maintenance, and innovation of computer systems and software applications. These jobs include software developers, programmers, system analysts, database administrators, network engineers, and many other specialists. Key characteristics include a strong foundation in computer science, proficiency in different programming languages, problem-solving skills, and often a continuous learning mindset due to the rapid advancements in technology. These roles typically involve collaboration, attention to detail, and a passion for technology, allowing professionals to design solutions that enhance efficiency and user experience.
Computer or Software jobs encompass a broad category of work focused on developing, maintaining, and utilizing software and hardware systems. These roles typically involve tasks like coding, designing software architecture, testing and debugging programs, managing databases, and ensuring cybersecurity. Characteristics of such jobs often include a blend of technical expertise, problem-solving skills, a continuous learning mindset due to the rapidly evolving tech landscape, and a collaborative approach to working with teams of other IT professionals. These jobs span industries, from tech giants to startups, and can range from software development and systems analysis to IT project management and network engineering.
$80K - $85K salary position + 10% bonus based on individual & company performance + annual review and pay increases + $120/month cell phone allowance + lump-sum relocation available for the right candidate + car allowance or vehicle for travel, whichever you prefer.
Total 1st Year -$90K-$95K+. Benefits: Company offers a comprehensive benefits package designed to promote wellness and provide protection for its associates and their families, including medical coverage, dental coverage, life insurance, short-term and long-term disability, 401(k), gift program, employee assistance programs, educational assistance, and service awards. Travel: You can expect to travel during the week in support
of clients in your territory, which covers an area within about 4-5 hours of these metro areas. Travel will primarily be on the road with a lot of " windshield time" with occasional travel via airplane if the drive is more than 6 hours away.
On average you'll be away from home 2 or 3 nights during the week. You will be home on the weekends. Position Description: As a Technical Service Rep, you will report to the Tech Services Manager and provide efficient and timely technical assistance in matter relating to their packaging equipment operations and to facilitate customer quality and packaging performance improvement. You will be responsible for scheduling your work and providing
on-site technical support as required to clients and assigned customers throughout your territory (typically 2 to 4 states in size).
Critical to this role is your ability to write field service reports on the " who, what, when, where, and why" of your work and technical service/consulting for the customer. Additionally, you will interact on calls and emails with customers, internal sales, and other technical resources in discussing technical things as it relates to customer packaging needs, operations, and improvements. When you're in the field you will not fix or repair the equipment in a hands-on maintenance role (the client maintenance team does that), but instead provide diagnostics, troubleshooting, and consultative support of company packaging, equipment, and its operations to the client (typically you'll work with client operators and maintenance professionals) at client sites for smooth, optimal, and efficient results.
Key responsibilities include: --- Identify areas for technical development where innovation and process improvement can create new opportunities or improve existing products delivering competitive advantage. --- Troubleshoot machine/material issues on site. --- Visit customer sites to address complaints, disposition of materials, & document operating conditions --- Maintain customer feedback system.
--- Prepare the appropriate documentation on RMA materials. --- Maintain customer quality tracking for defective materials. --- Investigate defective materials identified in plants to determine root cause. --- Coordinate with internal associates to ensure consistent treatment of materials across all plants. --- Aid the product development engineers and sales in developing and commercializing new packaging. --- Support all ISO related procedures. --- Support product development, working with Packaging Engineers and Plant Representatives in commercializing and refining specifications and quality procedures for new and existing products.
--- Aid sales/development team in backssing/ensuring capabilities meet client performance requirements. --- Coordinate and manage commercialization trials. --- Augment company's quality support staff by serving as a liaison between the company and the customer. Requirements: --- Good electrical-mechanical maintenance skills and experience, especially in a consultative capacity. --- Excellent electrical troubleshooting and ladder-logic/sequential input-output problem-solving.
--- Good mechanical pneumatics and hydraulics experience fixing and repairing machinery/equipment. --- Excellent customer service skills internally & externally across organizations in demanding settings. --- Outstanding relationship builder & collaborator to develop, maintain, and strengthen partnerships. --- Superb verbal and written communication skills --- Proficient with computers and windows/microsoft office suite. --- During the hiring process you will complete an online personality scenario-based backssment that used as an indicator and as guidance for areas of professional development opportunity at the company.
The backssment is not a pass or fail. --- All candidates must pass a physical and 10-panel drug test for employment. Training & Professional Development: Your initial training consists of a well-blended mix of on-the-job training, learning the suite of the company packaging products, equipment, systems, and processes, learning the internal organization of teams and associates that make the company so successful as a world leading packaging company, and learning company clients, customers, the overall business, and industry at-large. A large chuck of your training will consist of shadowing experienced technical service reps and becoming certified for your independent technical service as a representative on your own.
This typically takes a year or more but can vary depending on your experience level and progress. Long-term growth takes place through promotion to increased technical levels along with opportunities to grow and promote into the manufacturing side of the company's business and company.
