Loan Systems Trainer | Columbia, SC

Detailed Information

  • Location: Columbia, SC

  • Company: Agfirst Farm Credit Bank

billion company into the future. Ag First Farm Credit Bank, located in Columbia, SC is an integral part of the national Farm Credit System. Ag First provides Human Resources services to 34 independent Agricultural Credit Associations representing 4,500 employees in 17 eastern & Gulf Coast states and Puerto Rico through the Farm Credit Benefits Alliance.

The Loan Systems Trainer supports the process for the training lifecycle, including curriculum development, training facilitation, and program evaluation in cooperation with bank and Association personnel. Responsible for training efforts of bank applications used by Association branch staff throughout the district in supporting daily

functions relative to loan origination, servicing, and accounting as well as other tools used to support financial reporting. Develops a variety of technical documents, practice exercises, and backssments that will be used in support of training initiatives.

Responsible for conducting instructor led (both in person and virtual) training sessions and working on complex projects relative to keeping the training environment current. This may include serving as a resource for testing new features and functionality on trained applications. Determines methods and procedures to be used on new assignments and interacts with customers and/or functional peer group leaders to gain insights and operational

knowledge. Duties & Responsibilities: Analyze loan systems training needs across the district and design training solutions to address those needs Engages with department leaders and bank and/or Association management to determine training needs of the organization Develops measurable training objectives to address customer needs Develops training programs Works to acquire and maintain the system knowledge needed to both design the training and serve as the in classroom subject matter expert Design, develop, and update user documentation, training aids, learning activities, and presentations for training Generates course material such as reference guides, job aids, and presentations to support training objectives Implement and deliver training to customer audiences Assist with planning and organizing course schedules in accordance with available resource and operational needs Provide instructor-led training (both in-person and virtual) on the effective use of Ag First systems to customer audiences throughout the district Conduct train-the-trainer programs where needed Develop positive relationships with Association training coordinators, members of the OSA Guidance Team, and class participants to include interacting with class participants during breaks and meals Evaluate the ongoing effectiveness of current training programs and implement strategies for continuous improvement Analyze training delivered, evaluations, and other feedback received Confer with leaders across the district to measure knowledge transfer and the ongoing effectiveness and impact of training Requirements: Bachelor's degree in accounting, finance or business related major Three or more years' experience supporting loan origination and/or loan accounting systems or comparable work experience strongly preferred Experience with or natural ability to deliver instructor-led classroom training Specific proven knowledge of Ag First operating systems is strongly desired Ability to work independently and creatively with proven organizational skills and demonstrated ability to establish priorities, exercise independent judgement, take initiative, work under time pressures, and make sound business decisions Ability to effectively communicate with customers and colleagues, including strong presentation skills Strong grammar, spelling, punctuation, writing skills and required formats to compose and edit training materials.

Bilingual (Spanish) a plus Strong interpersonal skills including negotiation, team building and ability to handle confidential matters PC literacy including Microsoft Office software and other business applications specific to the financial services industry Knowledgeable of fundamental accounting principles and understanding of real estate loan terminology Must be able to travel overnight to continental United States and Puerto Rico up to 25% of the time #LI-DB About Us Are you ready for a career with us that will impact more than you ever imagined?

At Ag First, you have an opportunity to make a difference for agriculture and rural communities while elevating your career.

When you work here, you are part of a cooperative that provides financing, technical support, and business services to banks in the national Farm Credit system. You can be part of the solution for those banks - our customers - as they make loans to more than 80,000 farmers, businesses, and homeowners in rural America. At Ag First, we value your skills and unique perspective. We think you'll like the impact you can make here and the benefits you will enjoy. Ag First is dedicated to fostering an engaged workplace that makes every employee feel valued, appreciated, and heard.

We invest in our employees because they invest in us and work hard to make our bank successful. Among its range of benefits, Ag First offers competitive pay, flexible work schedules, a corporate incentive plan, and even free coffee and soft drinks in the break room. If you're ready to impact more than you ever thought possible, we're ready for you! While we offer a variety of lending and credit jobs, we're more than just an agricultural lending company. We have many roles in areas such as information technology and information security, as well as support services. No matter your career path, find a way to impact more with Ag First!

OUR BRAND AND CULTURE We want to make a difference in people's lives - and that includes yours! We strive to create a workplace environment where all employees feel welcome and open to bringing their whole selves to work. We have a diverse, talented workforce that helps us bring a well-rounded perspective to the solutions we provide. At Ag First, we aim to give our employees room to grow both personally and professionally. We hope you will find more than just a job here. We hope you will find a fulfilling career that allows you to use your abilities to impact more.

OUR BENEFITS AND REWARDS Ag First believes employee satisfaction is built around a career that combines personal and professional accomplishment with financial rewards that help you build toward the future. We believe that compensation is more than just a paycheck. At Ag First, you'll find a total rewards package that includes: Competitive pay, with paid vacation, holidays, and sick leave, as well as paid time off for volunteering. Corporate incentive plan with spot bonuses for top-notch work. Medical, dental, and vision insurance, as well as life and disability insurance.

Flexible spending and health savings accounts. Generous 401(k) matching contributions, as well as additional employer contributions. Reimbursement for approved higher education pursuits. A wellness program for employees, which includes resources for a healthier lifestyle. A Leadership Academy for professional development. Other perks, such as employee discounts, annual on-site flu shots, and even free periodic chair massages. In addition, we are located in a modern office building in a revitalized business district on Main Street in Columbia, S. C. near multiple restaurants and shops.

Our open floor plan features a variety of meeting areas, from cozy collaboration rooms to large meeting spaces - all equipped with state-of-the-art technology to meet your business needs. Other benefits of our office building include: Free parking in an attached garage. An on-site restaurant. A newly renovated fitness center. On-site conveniences, such as dry cleaning. Regular building events, such as luncheons and ice cream socials

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