Member Service Generalist | Abingdon, MD

Detailed Information

  • Location: Edgewood, MD

  • Company: Coworx Staffing Services

automated services and other services to meet these member needs as outlined in established Credit Union goals. Also, assist Branch Management by making recommendations on refunding fees and charges to members. Perform a variety of savings related services and loan related duties.

Also perform diversified Teller duties involving receipt and payment of cash, identification of Member needs and recommendation of appropriate Credit Union products and services. Provide high quality member service in a courteous manner to all contacts. Cash negotiable instruments, sell travelers checks and money orders, and process utility bills. Verify all cash amounts received, enter transactions into on-line

computer, summarize and close out all transactions at the close of the day. Perform additional Teller III duties such as but not limited to, training transferred employees, providing limited member service duties, handling currency vault, and all ATM maintenance and settlement (no deposit verification required in some branches), and processing branch settlement.

Responsibilities: -Also perform diversified Teller duties involving receipt and payment of cash. -Identification of Member needs and recommendation of appropriate Credit Union products and services. -Provide high quality member service in a courteous manner to all contacts. -Cash negotiable instruments, sell travelers checks and

money orders, and process utility bills. -Verify all cash amounts received, enter transactions into on-line computer, summarize and close out all transactions at the close of the day.

-Perform additional Teller III duties such as but not limited to, training transferred employees, providing limited member service duties, handling currency vault, and all ATM maintenance and settlement (no deposit verification required in some branches), and processing branch settlement. Additional : May assist management with administrative and operational duties, on an as needed basis: time sheets, difficult member inquiries and coordination of workflow. Perform other related duties as required or directed.

Desired Background/Skills: -High School Diploma or equivalent. experience can be credited in lieu of education. -One (1) year sales experience required. -One (1) to two (2) years financial services experience, specifically with deposit and lending products. -Previous knowledge of financial institution products and services -Strong written and verbal communication skills. -Strong time management, follow up and problem solving skills. -Previous experience in customer service and working in a fast paced office environment. -Ability to work independently and as part of a team.

-Must be numbers, detail oriented and have ability to multi-task. -Able to work independently but also on a team. -Professionalism with the ability to prioritize and re-prioritize. -Proficient in Microsoft Office Programs. -Previous experience interviewing loan applicants preferred -Previous experience working at a credit union preferred -Ability to read a credit report preferred Other Information: Don't miss out on this excellent opportunity- apply with us today to get started! #CB #MD2301 #Zip Interested candidates please reference job code 222059 when responding to this ad.

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