Full-Time PAT Member Service Representative I - Virtual Teller -Northeast | Philadelphia, PA

Detailed Information

  • Location: Philadelphia, PA

  • Company: American Heritage Credit Union

cashing via the Personal-interactive teller unit. Responsibilities Include: Serve membership by providing service and information in a pleasant, efficient manner via the PTM/ITM (Personal Teller Machine Interactive Teller Machine) Identifies cross-sell opportunities and cross-sells services to members.

Perform routine member transactions, including but not limited to cash/check deposits, withdrawals, and transfers. Perform account review. Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service using the ACS system in order to meet the expectations/ financial needs of the member. Qualifications: Must have prior Cash Handling, Customer Service

experience required. Previous Credit Union/Banking experience a plus. Must be flexible and available to work Contact Center hours of operation: Monday- Friday - 8:00 a.

m. to 7:00 p. m. & Saturday 9:00 a. m. to 3:00 p. m. Hours are subject to change at any time at the discretion of management based on the needs of the Credit Union. We offer a competitive salary, an outstanding benefits package, including a 401(k) with a generous company match and a friendly, progressive & environmentally friendly work environment. To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing

and education background checks are conducted on potential candidates.

All resumes will be reviewed, but only competitive candidates will be contacted for further conversation. Come experience why American Heritage Credit Union is a seven time award winner in the Philadelphia Business Journal Best Places to Work contest!

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