Location: Philadelphia, PA
Company: Philadelphia Museum Of Art
shared purpose and enjoy working collaboratively with others. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, interaction, interactionual orientation, veteran status, or any other protected status.
How You Will Contribute The E-Commerce Operations and Content Manager, a critical and collaborative role within the Retail department, is responsible for the content displayed in the Philadelphia Museum of
Art’s growing online business, driving sales while maintaining the website design aesthetic and the optimization of the customer experience. This individual should think entrepreneurially and have a solid mix of both creative and analytical skills and a clear understanding of ecommerce business needs.
Specifically, you will: Be responsible for all aspects of growing digital sales by managing our digital storefront (store. philamuseum. org/) Manage the relationship with Big Commerce, our platform provider. Maintain the web store, ensuring products are live and properly displayed. Analyze performance of site, ensure categories are productive, and work with merchants to optimize structure
of site for ease of navigation and use. Work collaboratively with the Museum’s editorial, graphics, and website teams to ensure content coordination, program synergy, graphic changes needed, and installation of apps, plugs and other necessary tools.
Maintain the ecommerce blog, updating stories regularly. Write product and website copy utilizing rich keywords for SEO effectiveness. Create categories of merchandise for marketing campaigns and update product information to support the site. Present, interpret and react to site KPI’s and identify opportunities in marketing and navigation to achieve performance goals. Merchandise the site with themes and events related to the seasonal retail offering and museum calendar.
Manage online promotional calendar and create strategies to drive engagement. Set up and analyze promotions for the online store. Code products in the POS system and manage discounts and customer types, including Membership. Present data concerning e-commerce sales trends and provide direction based on findings. Act as the main conduit with the museum’s Marketing team. Respond to customer feedback. Partner with the entire retail management team in the accomplishment of department goals. Actively participate in weekly merchandising meetings, store meetings and training sessions.
Complete special projects and assignments as requested. Your background and experience include: Experience managing web platforms such as Big Commerce, Shopify, etc. Attention to detail, previous experience following style guides for web copy and image creation desired. Experience with Adobe Creative Cloud, including Photoshop, Dreamweaver, and In Design preferred. Proficiency in HTML and CSS a plus. Experience in e-commerce strategy, web-optimized design, online content creation, digital marketing, and online merchandising. Clear communication skills to share process, design, copy writing, imaging, and marketing knowledge and vision with the entire Retail Department.
Team player who works well with others across all levels of the museum. Position and Compensation Details The minimum salary for this position is $52,000 This position is FULL-TIME, EXEMPT, and 35 hours per week. This position is part of the AFSCME Local 397 bargaining unit. This position reports to the Director of Retail Physical requirements: Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus COVID-19 vaccination required.
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. Institutional Requirements Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums. Adheres to the museum’s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest.
Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum’s staff, volunteers, and audiences. Maintains confidentiality. Adheres to all museum protocols, procedures, rules, and policies. Application Timeline Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected. What We Offer Our employees are at the center of the museum.
As an employee, you will have access to numerous museum perks including, but not limited to: Free general admission to the museum for you and your immediate family Discounted guest tickets for admission Discounts on gift memberships Special staff tours and presentations from our curatorial and conservation teams Discounts at the museum restaurant, museum cafés, and museum retail and online stores We offer a comprehensive benefits package for employees including: Medical, dental, and vision benefits Fully paid short-term disability insurance, long-term disability insurance, and life insurance Health savings or flexible spending account program Retirement savings program with museum match Paid vacation, personal days, sick days, and holidays Eligibility for certain benefits is based on a variety of factors including the employee’s regular schedule and tenure.
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and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career. CHOP's Commitment to Diversity, Equity, and Inclusion CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace.
We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children. We strongly encourage all candidates of diverse backgrounds and lived
experiences to apply. A Brief Overview The Painter prepares and paints various interior and exterior surfaces of the Hospital's buildings. Additionally, is responsible for repair and maintenance of Hospital equipment, property and buildings.
Possesses a working knowledge and uses a variety of hand power tools, hardware, diagrams, sketches, prints, manuals, and technical data. Completes assigned work orders in a timely manner. Satisfies customer needs while being professional, courteous and helpful. Works as a team member within the Paint Shop and assists other Facilities Management trades as required. Schedule will be Monday-Friday, 12:30 - 9pm. What you will do Uniformed Standards Maintains
an identifiable professional attire (uniform) at all times, including using name tags and identification cards.
Attends mandatory session's meetings/in-services. Reports any incident that seems unusual deficient to immediate supervisor and/or Security. Corrects and/or reports unsafe, unsecured, or unclean environment to immediate supervisor and/or Environmental, Health and Safety, and Facilities Department. Always takes breaks away from patient and family areas. Keep self, work area, shop and vehicles neat and organized. Participates in staff meetings, committees, projects and teams in a collaborative manner. Is recognized as an " informed" participant by peers and completes assignments on time.
Reviews and contributes to the attainment of departmental and institutional goals annually. Participates and contributes to team projects. Utilizes, and maintains Personal Protection Equipment. Practices CHOP's safety behaviors for error prevention. Communicates properly and effectively both verbally and written. Works independently with minimal supervision, is a self-starter and customer oriented. Responsible to work different hours and/or shifts to insure to meet the needs of our customers. Works with contractors when assigned to do so. Responds promptly and positive to patients, families, associates and all others in a respectful, courteous and confidential manner.
Follows hospital and department procedures and policies. Identifies own learning needs and obtains necessary education to meet requirements of position; attends mandatory education programs. Applies education/training to daily work standards to enhance job knowledge and skills as it relates to the job. Follows cost control standards of the hospital and department. Carries out responsibilities in a manner that monitors usage of supplies and equipment to eliminate or minimize waste and/or misuse of supplies and equipment.
Is responsible to perform all phases painting, but not limited to: Rebuilds, patches or otherwise prepares interior/exterior surfaces. Applies paints, stains, polyurethanes, etc. to interior and exterior surfaces using rollers, brushes, spray equipment, etc. Prepares surfaces by sanding, scraping, patching, plastering, spackling, taping, dry walling, etc. Rigs staging, ladders or erects scaffolding as required. Cleans area after completion of jobs. Spreads cloth, canvas or plastic tarps over floors and furniture to protect them. Follows CHOP painting standards.
Installs and/or repairs vinyl wall coverings. Installation of wall protection and repair including wall laminates, corner guards and cove base. Break down, move and reinstall large amounts of furniture, shelving, desk units, partitions, etc. Install pictures, plaques, coat hooks, signage, etc. Uses hand and power tools as necessary to complete requirements of the job. Repairs and maintains equipment, property and buildings as directed. Perform preventive tasks. Completing and documenting work request utilizing the Facilities (CMMS) Computerized Maintenance Management System.
Tour the buildings and campus and document deficiencies and make repair when necessary. Read and interpret simple mechanical drawings, sketches, prints, etc. Remove and/or relocate snow, de-ice grounds. Coordinate with other trade groups, working as a team or independently as required. General maintenance duties outside of painting core as directed and necessary within individual qualifications, for example, snow team, water intrusion response, and fire safety. Is assigned a Zone Assignment, which is an area or square footage to take personal responsibility for performing routine daily maintenance needs: Is a proactive problem solver, and maintenance coordinator for area.
Routinely tours areas of responsibility document and repair all deficiencies. Checks with customers daily, Maintenance Log, or Zone back-log report. Completes minor maintenance task as requested by the customer or assigned including but not limited to: Relamping and replacement of broken lighting diffusers. Replaces stained or missing ceiling tiles. Responds and corrects minor TV/VCR/game problems in patient care areas. Unstops minor clogs in sinks, showers, tubs, commodes, fountains, drains. Locates source of ceiling leaks and repair if possible.
Maintains, tightens/repairs: Broken or missing hardware. Minor leaks at pipes, valves, lavatories, toilets, bathroom partitions, and accessories. Missing or damaged faceplates on outlets and switches. Beds, cribs, stretchers, IV poles, curtain tracks, vertical blinds), (cove base, wall protection, wall bumpers, outside corner guards. Office furniture, file cabinets, chairs and desks Hangs pictures, clocks, plaques, needle boxes and hot files. Maintains and inspects Fire and Smoke Partitions and Barriers. Insures that the zone is Life Safety code compliant.
Inspects and maintains all mechanical spaces within the zone, assure they are not being used for storage and comply with department standards. Education Qualifications High School Diploma / GED - Required Technical Diploma Building Maintenance or Carpentry - Preferred Experience Qualifications At least five (5) years working experience in institutional or industrial painting maintenance - Required Skills and Abilities Ability to operate a company vehicle and/or be insured on a CHOP policy. Experience with CMMS software, email and windows applications Licenses and Certifications Driver's License - Department of Motor Vehicles - upon hire - Required To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community.
As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more. Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed. EEO / VEVRAA Federal Contractor Tobacco Statement