skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: • Handle customer complaints as necessary• Communicate with housekeeping to make sure guest rooms are ready• Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs• Perform regular bookkeeping duties: make sure hotel guest information is current and correct • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Qualifications: •
Exhibits working knowledge of Microsoft Office and reservation management systems• Excellent time management skills, organizational skills, customer service skills, and interpersonal skills• Has experience answering telephone calls and troubleshooting stressful situations• High school graduate, GED recipient, or equivalent Compensation: $12 hourly About Company: Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests.
Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity
that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley.
Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests, ” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
love, please start your application today! Responsibilities: • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager• Ensure all guests feel they are having an exceptional experience at the property• Complete additional bookkeeping, administrative, and accounting procedures as requested• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving
guest complaints as needed Qualifications: • Must be computer proficient; experience with accounting or reservation software is a bonus• Some college is preferred but a high school diploma or equivalent is required• Experience in the hospitality industry or guest services is preferred, but not required• Overnight shift; requires flexible hours• Great communications.
and excellent customer service skills are required Compensation: $13 hourly About Company: Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management
firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model.
Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests, ” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
