Location: East Providence, RI
Company: Alta Equipment Group
the following tools and resources to be successful: Training Outstanding benefits package (BCBS PPO, Delta Dental and Eye Med Vision, plus much more! ) 401(k) with match Competitive wages Company laptop Paid time off 10 paid holidays Our East Providence, RI location is looking for a full time Service Administrator.
The responsibilities of the position consist of, but are not limited to: Opening and closing work orders for all types of customers Scheduling transportation for any piece of equipment that needs to be moved to a branch and/or customer Answering the phone and providing customer service Research billing and invoicing questions and provide solutions. Assist with dispatching
service technicians. Assist with technician and office payroll. Cross train with other admin staff to provide back-up in all positions Various other office and service duties as assigned by Management Qualifications: Customer service experience is highly preferred.
Must have strong computer skills and working knowledge of Microsoft Word, Excel and Outlook. Previous ERP experience is a plus. Possess excellent verbal and written communication skills. Excellent time management skills and the ability to communicate with all levels of coworkers, as well as customers. Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability - Basic: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. About Alta: Culture is Job #1.
Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships. If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.
At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a " Top Work Place USA" our employees across North America are committed to excellence. It's the Alta way. So, let's start the conversation. Click the link to apply and begin the journey of a lifetime. What We Look For: At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life.
Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning. Other Opportunities at Alta: Please visit our careers page at altg. jobs to view other openings that may be of interest to you! Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, interaction, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law.
If you believe the Company has violated its equal employment opportunity policy in any way, please contact xyz X@ immediately Other details Pay Type Hourly
Administrative and clerical jobs encompass a range of office-based roles that are essential for the smooth functioning of organizations. These positions often involve tasks such as data entry, managing correspondence, scheduling appointments, and maintaining records. Key features of administrative/clerical jobs include strong organizational skills, attention to detail, and proficiency in office software. Employees in this field are typically great communicators and are able to multitask effectively in a fast-paced environment. Though duties can be diverse, they all contribute to the administrative support structure of a business.
Administrative/Clerical jobs encompass a broad range of roles integral to the smooth operation of any organization. Employees in these positions perform tasks such as data entry, managing calendars, arranging meetings, handling correspondence, and providing general support to other staff members. Key characteristics of these jobs include strong organizational skills, proficiency in office technologies, and excellent communication abilities. These roles are fundamental in ensuring that the daily administrative duties of the workplace are conducted efficiently, and often serve as a backbone to the managerial and operational teams.
The Medical Secretary obtains prior authorizations for procedures and performs other various office duties as needed. Duties and Responsibilities: - Maintains provider schedule. Schedule patient appointments, procedures and confirm appointments. - Answer and triage Provider's telephone calls, retrieves and returns phone messages promptly, arranges appropriate follow up where needed.
- Ensures proper insurance referrals are in place as well as referring provider documentation and necessary patient records are received for visit. - Performs end of visit check out, orders laboratory and/or radiology testing, and any follow-up care. - Provide patients with necessary instructions to prepare
for procedures. - Coordinates with hospitals or other endoscopy centers for procedure scheduling as needed. - Reviews and routes incoming correspondence, referrals, prescription authorizations and other electronic tasks.
Responds, or accurately tasks to provider or administration. - Maintains and completes open orders. - Generates and types routine letters and correspondence in EHR and ensures proper signatures and approvals, when necessary. - In coordination with Medical Assistant, maintains GI provider's recall system, including mailing letters and follow up phone calls to remind patients of their GI procedures due (minimum two months ahead) as required. - Helps patients with concerns
and complaints, and escalates requests to Site or Practice Manager, as appropriate.
- Organizes provider's calendar, and schedules other appointments as requested. - Travels to satellite office as required. - Maintains clean and orderly work area. - Maintains a professional atmosphere in all aspects of the office, including interaction with physician, management, patients, and all outside contacts. - Maintains patient confidentiality - Performs other administrative, secretary and other medical support duties, as assigned. Environment/Working Conditions: Work is performed in an office environment. The noise level is usually moderate. Phones are very busy and the activity level is frequently high.
Involves frequent contact with staff and patients. Benefits Include: - Medical, dental, vision, 401K - Paid sick / vacation time - Paid holidays Covid 19 precautions: - We have modified our offices and follow recommended state and CDC guidelines. - Covid vaccination per RI Mandate Requirements: - Bi-lingual preferred (Spanish/Portuguese) High School Diploma / Certified Medical Secretary / Medical Terminology - Associate degree from a two-year college or technical school preferred - Minimum of two years experience in a medical office. - Medical Terminology / Electronic Medical records experience preferred.
- Ability to function well in a fast-paced environment. - Bi-lingual preferred (Spanish/Portuguese) High School Diploma / Certified Medical Secretary / Medical Terminology - Associate degree from a two-year college or technical school preferred - Minimum of two years experience in a medical office. - Medical Terminology / Electronic Medical records experience preferred. - Ability to function well in a fast-paced environment. PIecfccabca6b
The ideal candidate thrives on organization, and understands the value of supporting others. Seeking candidate with experience in an orthodontic/dental office environment. Scheduling Coordinator Job Responsibilities Greeting and welcoming patients in a friendly professional manner Managing a high volume schedule Answering multi-line phones and scheduling patients appointments Maintain referrals database Maintain and execute monthly recall system Treatment scheduling and appointment management Documenting and updating patient records with attention to detail Knowledge of submitting and processing orthodontic insurance claims a plus Knowledge of Orthotrac software a plus Scheduling Coordinator
Job Requirements Demonstrate top notch customer service with an outgoing personality Commitment to excellence Excellent communication skills Able to multi-task & take initiative Attention to detail a must Reliable and prompt Computer skills - checking and composing emails, creating word documents and letters Benefits Matching 401K Medical and Vision insurance Paid Vacation and Holidays Performance Bonuses If you are looking for an opportunity to be a part of a fun and energetic orthodontic office, please reply with your resume!
