Administrative Assistant | Green Bay, WI

Administrative/Clerical jobs encompass a range of office and administrative support duties. These roles are crucial for ensuring the smooth operation of businesses and organizations. They typically involve tasks such as data entry, file management, answering phones, scheduling appointments, and supporting other staff. Characteristics of these jobs include attention to detail, strong organizational skills, proficiency in office software, and excellent communication abilities. While they vary by industry, administrative/clerical positions form the backbone of efficient office environments, enabling other professionals to focus on their specific roles.

environment Growth and advancement opportunity Medical Insurance, 100% covered for the employee! Simple IRA with match up to 3% Paid Vacation Paid Holidays Compensation: $17.00-22.00/hr Depending on Experience Position Summary : The Office Assistant will answer incoming calls and provide excellent customer service.

Contact existing customers for the purpose of scheduling service maintenance appointments, commercial service agreement appointments or sales appointments for Sales Consultants. Maintain the work schedules for field technicians and assure that all customer commitments are met. Provide logistical support to technicians and communicating with both fellow employees and customers,

informing customers of the progress of service operations while ensuring that technicians operate in a cost-effective fashion. Data entry on incoming work orders and administrative tasks as assigned.

Work Hours: Monday - Friday, 8:00 am - 4:30 pm. There may be occasional overtime. Qualifications 1+ year customer service experience Friendly, outgoing demeanor Professional telephone skills Experience operating a multi-line phone system Must pass drug and background screens Able to communicate clearly in English both verbally and in writing Spanish speaking is a plus Strong proficiency in Word, Excel, Outlook Highly organized and detail oriented office assistant, admin, admin jobs, office jobs, administration jobs, admin work

Identify and resolve discrepancies in customer contracts such as price, scope of work, schedule, insurance, and terms and conditions working in conjunction with La Force customers and our engineering, installation, sales and accounting staff. Enter required contract related information into our computer system.

Requires an understanding and sensitivity to how job impacts ability to invoice and collect from customers in a timely manner. Identify, obtain and process insurance certificates and payment and performance bonds for customers. Assist the estimating department with reviewing terms and conditions, scope sheets, and other legal and compliance documents. Work with the installation

department to ensure all necessary documents are completed prior to work being performed on a jobsite. Work with sales staff to identify scope conflicts and draft proposed changes prior to contracts being issued.

Perform copying, mailing, filing, scanning and verification of contract related documents, as needed. Qualifications and Requirements Associate's Degree; or Paralegal Degree; or one to two years related experience and/or training; or equivalent combination of education and experience. Mid-level Microsoft word and excel knowledge Excellent written and verbal communication skills Ability to work independently with attention to detail and to prioritize multiple requirements is essential

Benefits La Force offers great benefits and a fun, professional working environment.

Employment with a safe, stable, growing company with a great culture Medical, dental, vision insurance 401k plan with a match Paid Time Off program along with short and long term disability Tuition reimbursement Employee Assistance Program Company wellness and volunteer program Flexibility to work a hybrid schedule Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Nations? property and casualty insurances, health insurance and benefit programs, safety and loss control activities, help insure the health and safety of employees, customers, vendors, etc. who work on or visit our properties all in accordance with established laws, regulations, policies, and procedures.

Continuation of this position is contingent upon funding allocations. DUTIES AND RESPONSIBILITIES:1. Maintain working relationships with all departments and external programs partners.2. Work extensively with spreadsheets, Oneida accounting system and various software systems.3. Assist in coordinating multiple activities, meetings, projects, or events for the department.4. Assist with

updating and maintaining department spreadsheets to include Statement of Values, Vehicles, Equipment, Workers? Comp Claims, Property and Casualty claims, etc.5. Request Certificates of Insurance from insurance broker following established guidelines.6.

Review Certificates of Insurance for appropriateness, request renewal certificates from vendors monthly, and enter into various data bases.7. Work closely with Licensing and Accounting departments for certificates of insurance administration. Authority to deactivate vendors not in compliance with insurance requirements.8. Professionally communicate with external vendors, insurance representatives, and internal customers.9. Maintain all

incident, medical, and property damage reports and additional related information in electronic files; request missing report information from other departments and external parties as needed to complete reports; maintain all other reports as assigned.10.

Assist with information gathering as a critical component of the Nation? s annual insurance coverage renewal.11. Process requisitions, purchase orders, and invoices.12. Assist in documenting, drafting, and developing business processes, policies, and procedures on behalf of Risk Management.13. Conduct research as needed to assist in preparing presentations, spreadsheets, financial reports, regularly scheduled reports, Power Points, documents, and other reports as required.14.

Take meeting minutes and ensure minutes are comprehensive and accurate with follow up on actions and activities.15. Participate in position related educational networking opportunities when available.16. Post information on the Oneida Portal, GHR system, social media apps, etc.17. Assist with preparing newsletters, mailings, and announcements.18. Provide call center and project duties for department initiatives such as the Spousal Carve Out, Annual Wellness Incentive Program and more.19. Pick up surveillance videos from various buildings around the Nation.20.

Assist with departmental responsibilities as assigned to include program communications; contacting external health systems to arrange wellness initiatives; coordinating program functions with contracted medical service providers; program processes documentation; coordinate arrangements for annual employee health care meetings; other duties as assigned.21. Reports to work as scheduled or communicated.22. Ability to maintain a business casual dress code during office hours and while on or at outside training or travel.23. Adhere to all Tribal Personnel Policies and Procedures, Tribal Standard Operating Procedures, and Area and Program Strategic Plans and Policies.24.

The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:1. Office environment with moderate noise level, frequently walking, sitting. Occasionally lift and/or move up to 25 pounds.2. May need to travel to venues for coordination, setup, or off premises work.3.

A Tuberculosis (TB) Screening and/or 2 step TB Skin Test is required within thirty (30) days of employment and annually thereafter as required. STANDARD QUALIFICATIONS:1. Knowledge of applicable federal, state, county and local laws, regulations, and requirements including Tribal Sovereignty.2. Knowledge of business English, proper spelling, grammar, and punctuation, and basic arithmetic.3. Knowledge of internet web page access and downloading files.4. High level of skill and experience in operating various word-processing, spreadsheets, database, and financial software programs.5.

Possess exceptional organizational skills in electronic filing and data.6. Ability to write clear and concise reports, memos, letters, and emails.7. Ability to take initiative to identify problems and propose solutions.8. Ability to communicate effectively, both verbally and in writing.9. Ability to interact and maintain professional working relationships.10. Ability to exercise independent professional judgment.11. Ability to work independently and meet strict timelines.12. Must adhere to strict confidentiality in all matters. (Must sign a confidentiality statement prior to employment.

)13. Must be willing and able to obtain additional education and training.14. Must pass a pre-employment drug screening. Must adhere to the Nation? s Drug and Alcohol-Free Workplace Policy during the course of employment.15. Must pass a background security check with the Oneida Nation in order to meet the Employment Eligibility Requirements, Tribal/State Compact and/or Oneida Nation Gaming Ordinance as they pertain to the position. A temporary license or Gaming License issued by the Oneida Gaming Commission is required as a condition of employment and continuing employment within the Oneida Nation?

s Gaming Division.16. A valid driver? s license or occupational driver? s license, reliable transportation, and insurance are required. Must obtain a Wisconsin driver? s license or occupational driver? s license within thirty (30) days of employment if applicant has an out-of state driver? s license. Must be authorized as eligible to operate a Personal and Tribal vehicle under the Oneida Nation? s Vehicle Driver Certification and Fleet Management Law prior to actual start date. Must maintain driver? s eligibility as a condition of employment. PREFERRED QUALIFICATIONS: Applicants please clearly state on the application/resume if you meet these qualifications.1.

Associates degree.2. Two (2) years of administrative experience MINIMUM QUALIFICATIONS: Applicants please clearly state how you meet these qualifications on the application/resume.1. High School Diploma, HSED Diploma or GED Certification; applicants age fifty (50) and older are exempt from this requirement.2. One (1) year of administrative experience; and/or an equivalent combination of education and experience may be considered. ITEMS TO BE SUBMITTED: Must provide a copy of diploma, license, degree, or certification upon employment.

Department: Risk management This is a full time position Job Code: 03394Closing Date: 1/10/24Responsible to: Risk Manager Transfer Date: 1/10/24