Clerical Specialist- Foster Care/Systems of Care | Cleveland, OH

Detailed Information

  • Location: Cleveland, OH

  • Company: Applewood Centers

Specialist performs specific duties as may be appropriate to the department and Agency as assigned by the Supervisor. The Clerical Specialist ensures that all work is complete in a timely and efficient manner. Discretion must be exercised in handling written and verbal material, which may be confidential and of a proprietary nature.

The Clerical Specialist demonstrates initiative, creativity, sound judgment and thoroughness. The Clerical Specialist must be able to interact with, and have impact upon, a wide range of professionals with varied backgrounds. The Clerical Specialist must also possess a strong ability to multi-task. Responsibilities Include: Utilizes automated systems to load,

retrieve or verify information. Add new client into Agency Database system – new admits. Checking to make sure all required paperwork is present. Scan information in system to create client record for each new admit.

Scans all medical files and paperwork to ensure accuracy and completeness of records which may require assisting in data collection for medical record. Send and receive client charts from other locations; ensuring appropriate data is entered on the Support Chart Tracking spreadsheet located on the public drive. Process all requests for information for Foster Care and System of Care clients. Gathers, complies and/or calculates data in preparation for statistical activity records

or reports. Generates and/or maintains various daily, weekly or monthly records/reports, as assigned.

Scanning to client records daily, being accountable for making sure scanning is current. Notifying supervisor when falling behind. Performs as office receptionist as needed by receiving incoming telephone calls, responding to inquiries and forwarding calls to appropriate personnel. Greets and assists persons entering the agency or department. Serves as liaison with staff, agency directors, supervisors and managers to coordinate information exchange. Prepare communications, such as memos, emails, invoices, reports and other correspondence. Coordinates and schedules meetings and conferences in a timely manner making necessary confirmations, including coordination of facilities, rooms, services, meals, announcements, invitations and equipment; including CEU trainings.

Maintains office supplies and equipment of designated areas and offices. May assist with annual fund campaign; as needed. Receiving and distributing outside and interoffice mail, as needed. Monitor faxes received and putting faxed information in appropriate staff’s mailbox. Data entry of Incident Reports. Daily tagging of progress notes for Foster Care and System of Care departments.

This includes following up on all billing related discrepancies. Opening and closing the building (when needed). Qualifications: A High School diploma or GED equivalent. Three (3) years demonstrated work experience in a clerical capacity. Sensitivity in relating to persons of varying backgrounds and demonstrate ability to work with diverse groups of people possessing various strengths, aptitudes and abilities. Demonstrated skill in typing (55 WPM minimum). Ability to perform job responsibilities with a high degree of initiative and independent judgment. Must have and maintain a valid driver’s license and driving record that meet underwriting criteria of the Agency’s insurance company.

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