Hotel Front Desk Clerk | Pittsburgh, PA

Detailed Information

  • Location: Pittsburgh, PA

  • Company: Days Inn Pittsburgh

our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities: • Handle customer complaints as necessary• Connect with the housekeeping department to ensure guest accommodations are ready• General bookkeeping: ensure all hotel guest account information is accurate and up-to-date• Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Qualifications: • Exhibits working knowledge of

Microsoft Office and reservation management systems• High school diploma, GED, or equivalent• Well-versed in taking telephone calls and handling stressful situations• 1+ year of hotel industry experience or related job preferred • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Compensation: $11 - $13 hourly About Company: 1150 Banksville Rd Pittsburgh, PA, 15216

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