Location: Concord, MA
Company: Making Opportunity Count
making a lasting impact. Overview: The Assistant Shelter Manager is responsible for supporting the day-to-day operation of the shelter. The Assistant Shelter Manager provides a constant presence for the families residing at the Shelter by ensuring their needs are met and that the Shelter is a clean, healthy, and safe place.
Working in coordination and under the supervision of Shelter Manager, the position always provides a professional presence, ensuring that scheduling, rotations, crisis management, customer service, security, food service, clothing, toiletries, medical care and referrals is coordinated day to day as needed. Responsibilities Include: The Assistant Shelter Manager serves
as an onsite staff presence to families residing in the Shelter and assists in coordinating shelter resources to ensure all client needs are met Monitor the shelter space for cleanliness, safety and supply stocks at regular intervals throughout the shift.
This may include, but is not limited to, monitoring the safety of the building, including checking doors and windows, tracking the residents entering and exiting the Shelter, and ensuring that all areas of the Shelter are adequately stocked The Assistant Shelter Manager ensure that all residents are abiding by shelter rules and enforce the rules as necessary In coordination with site staff, oversee the upkeep of the Shelter, making sure
the shelter is clean and orderly and residents are safe Maintain inventory of all shelter supplies including procurement and purchasing Ensure all front office procedures are properly implemented and followed, including the use of room keys, donations, vendor visitors etc.
Maintain all binders and forms necessary for shelter operations including but not limited to emergency forms, sign ins/outs, and incident reporting The Assistant Shelter Manager maintain an accurate log of the activities in the house Ensure that all transportation utilized by residents is properly recorded and communicated The Assistant Shelter Manager respond to crises, with back-up from the Shelter Manager and/or the Director of Shelter Operations Provide supervision and accountability for direct service delivery for all Shift Leader and Support Workers Attending all DHCD meetings and training, as needed, determined by the Shelter Director.
Other duties as assigned by the Shelter Manager and Director of Shelter Operations Qualifications: High school diploma, GED or equivalent5 years' experience in the human service field Training in CPR and First Aid Ability to demonstrate compassion and the ability to understand of the needs of homeless families Strong communication skills and the ability to set limits in a fair and supportive way Ability to think creatively and respond to crises quickly and calmly Ability to maintain a polite and professional demeanor at all times Strong organizational skillinteractionperience in shelter, housing, housing stabilization, clinical service, trauma-informed care Experience developing culturally and linguistically diverse programs for individuals and families from diverse socio-economic, racial, cultural, and linguistic backgrounds Prominent commitment to DEI and ability to lead the cultural competency dialogue and planning over the long term in a sustainable manner Preferred multi-lingual or bilingual abilities Adaptable in the face of conflict with multiple and changing priorities Work Authorization: Must have unrestricted work authorization to work in the United States Must be 18 years or older.
EEO Statement: Making Opportunity Count is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice. Join our team at Making Opportunity Count and experience a range of fantastic benefits that enhance your work-life balance and overall satisfaction: Health, Dental, FSA, and Vision Insurance: Take care of your well-being with comprehensive coverage. Paid Time Off (PTO): Enjoy generous time off to relax and recharge.
Student Loan Forgiveness: We're here to help you ease your student loan burden. Tuition Remission: Invest in your education with our tuition remission program. Employer-Sponsored Retirement: Secure your future with our retirement plan contributions. Pet Insurance: Ensure your furry friends receive the best care. Employee Discounts: Access exclusive discounts and perks. Join us at MOC and experience a workplace that values your well-being and personal growth! Compensation details: 26.5-28 Hourly Wage PI327d64da5d
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