Assistant Service Travel Manager (Remote) | Miami, FL

Detailed Information

  • Location: Miami, FL

  • Company: Lifes-A-Dream-Travel

Responsibilities: Client Interaction: Act as a liaison between clients and the travel service. Respond promptly to client inquiries, address concerns, and provide assistance with travel-related queries. Travel Service Coordination: Assist in coordinating travel services, including flight reservations, hotel bookings, transportation arrangements, and activity planning.

Collaborate with vendors to secure bookings and negotiate favorable terms. Client Relationship Management: Build and maintain positive relationships with clients, ensuring their needs and preferences are understood and met. Proactively engage with clients to gather feedback and enhance the overall service experience. Documentation

and Record-Keeping: Maintain accurate and detailed records of client interactions, travel arrangements, and service-related communications. Generate reports and summaries for service management review.

Operational Support: Provide administrative support to the travel service management team. Assist in managing schedules, coordinating meetings, and handling routine operational tasks. Quality Assurance: Conduct regular reviews of travel service processes to ensure adherence to quality standards. Identify areas for improvement and implement enhancements to optimize service delivery. Technology Utilization: Utilize travel management software and communication tools to streamline administrative

tasks. Stay updated on industry-specific tools and technologies.

Collaboration: Collaborate with cross-functional teams, including travel consultants, vendors, and administrative support, to ensure a cohesive and integrated service experience. Attend virtual team meetings and contribute to ongoing process improvements. Requirements: Excellent organizational and multitasking skills. Strong written and verbal communication skills. Proficiency in using virtual communication tools and travel management software. Ability to work independently and collaboratively in a remote work environment. Salary: Based on commission. Powered by Jazz HR

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