Surgical Scheduler | Philadelphia, PA

Detailed Information

  • Location: Philadelphia, PA

  • Company: Wills Eye Hospital

Eye has enjoyed a reputation as one of the premier eye facilities in the world. As the first hospital in the United States to be dedicated exclusively to the treatment of eye disorders, and long renowned for excellence in patient care, Wills Eye has ranked consistently as one of the nation's best eye hospitals by U.

S. News & World Report since the survey began in 1990. Wills Eye Hospital's benefits program is both comprehensive and cost-effective. Our employees are offered an array of benefits that include health and dental insurance, vision care, prescription drug coverage, and a variety of wellness benefits. Additional enrollment information and specifics will be provided to prospective

employees during their onboarding. Description Primary Function: The Surgical Scheduler performs a variety of administrative support duties related to patient care, including scheduling surgical procedures, gathering and distributing information for patient collections and billing, and registration.

Additionally, this position requires working patiently, efficiently and accurately to ensure a positive patient experience. Essential Duties and Responsibilities: Accurately completes patient registrations in an efficient, professional, and customer-oriented manner. Records patient demographic information into scheduling system and ensures times, procedures, and surgeons names are complete

and accurate. Gathers and reviews all relevant data, including insurance cards and documents, to ensure correct reimbursement is obtained for center's services.

Coordinates daily OR schedule as directed by service administrator/manager. Responds to phone calls from patients, physicians, medical staff and peers and determines the urgency of the situation and then suggests appropriate referrals, based on work flow. Observes policy & procedures to protect patients privacy & rights as a patient in compliance with HIPAA & all relevant laws, regulations, & standards. Uses good judgment & initiative, communicates effectively, & adapts to variations in workloads, assignments, & inter-personal situations as needed.

Formulates and maintains effective working relationships with peers and management and functions as an effective team member. Respects and protects the patients' rights to confidentiality and privacy and discloses information only for professional purposes which are in the patients' best interest with full consideration of their legal rights. Performs other related duties incidental to the work described herein. Position Requirements Educational requirements: High school diploma or equivalent required. Experience: 3 to 5 years related healthcare, registration, physician billing, medical records and/or medical office experience preferred Knowledge of medical records administration Excellent customer service skills and strong attention to detail required Strong ability to communicate effectively with staff, physicians, patients and their families Must be familiar with ICD-9 and CPT coding Category Clerical Full-Time/Part-Time Full-Time Position Surgical Scheduler Number of Openings 1Exempt/Non-Exempt Non-Exempt Location Wills Eye Hospital This position is currently accepting applications.

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