Location: Las Vegas, NV
Company: Humana
with resources appropriate for the care and wellbeing of members. The Front Desk Specialist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. Center Well is seeking a dedicated, compassionate, and experienced - Front Desk Specialist - who is interested in growing with the company and being a part of something great!
Location: - Center Well Senior Primary Care office located at 4919 West Craig Road, Las Vegas, NV About Center Well Senior Primary Care: Center Well Senior Primary Care, a subsidiary of Humana Inc. is the new brand for a primary care medical group practice with centers open or opening
in Florida, Georgia, Kansas, Louisiana, Missouri, Nevada, North Carolina, South Carolina and Texas. Center Well Senior Primary Care has a strong emphasis on senior-focused primary care for members of Medicare Advantage health plans and is committed to providing personalized, high-quality primary care combined with an excellent patient experience.
Center Well Senior Primary Care has experience in both the treatment and management of most chronic and acute-care conditions. The practices also provide health education and value-added, well-being services at the centers and around their neighborhoods to help both patients and community members improve their health. Vaccine Policy: For this
job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work.
The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a---healthcare---company committed to putting health and safety first for our members, patients, associates, and the communities we serve. If progressed to offer, you will be required to: Provide proof of full vaccination -OR Commit to weekly testing, following all CDC protocols, -OR Provide documentation for a medical or religious exemption consideration.
This policy will not supersede state or local laws. Requests for these exemptions should be submitted at least 2 weeks prior to your scheduled first day of work. - Front Desk Specialist Role Overview: Greet patients Register patients according to established protocols Assist patients to complete all necessary forms and documentation including medical insurance Ensure patient information is accurate including billing information Inform patients of medical office procedures and policy Maintain and manage patient records Move patients through appointments as scheduled Schedule visit transportation when required Answer incoming calls and deal with inquiries Transfer calls as required Schedule patient appointments Collect co-pays and payments Report statistics as required Schedule hospital admissions, tests, scans and outside appointments for patients Obtain external medical reports as required by medical professionals Respond and comply to requests for information Deal with incoming and outgoing mail Complete other clerical duties as assigned Maintain stock of forms and office supplies Ensure reception area is well maintained, neat and clean Offer and provide tours of the center when needed Safeguard patient privacy and confidentiality Use your skills to make an impact -Required Qualifications High School Diploma Experience with Microsoft, Word, Excel, Outlook Administration support experience in a healthcare industry Experience in a patient-facing or customer facing position within a medical office or healthcare setting Demonstrated excellent patient or customer service and communication skills Familiarity with care and well-being resources, or ability to research and obtain information This role is considered patient facing and is part of the company s Tuberculosis (TB) screening program.
If selected for this role, you will be required to be screened for TB Must be able to work at the clinic located at: 4919 West Craig Road, Las Vegas, NV Preferred Qualifications Bilingual English/Spanish- Must be able to speak, read, and write in both languages without limitations or assistance Associate s Degree Experience with EMR s Knowledge of medical terminology Knowledge of Managed care and Medicare Front Desk Specialist Working hours: Scheduled 40 hours per week Monday to Friday 8AM-5PMLocal travel may be required; Mileage is reimbursed Being a part of the Center Well team gives you benefits that include: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k with company matching, tuition reimbursement, weeks of paid vacation time, paid holidays, work-life balance, growth, a positive and fun culture and much more.
Alert: - Humana values personal identity protection. - Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. - When required, an email will be sent from with instructions to add the information into the application at Humana's secure website.
- - Interview Format: To enhance our hiring and decision-making ability. Modern Hire Text allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire text interview. - In this interview, you will read to a set of interview questions and you will provide text responses to each question.
You should anticipate this interview to take about 15 minutes. Your text interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. Language Proficiency Testing: Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. --- - Any Humana associate who speaks with a member in a language other than English must take a language proficiency backssment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
Equal Employment Employer: Center Well Senior Primary Care is more than an equal opportunity employer, Center Well s - dedication to promoting diversity, multiculturalism, and inclusion is at the heart of what we do in all of our Center Well roles. - Diversity is more than a commitment to us, it is the foundation of what we do. We are fully focused on diversity of race, gender, interactionual orientation, religion, ethnicity, national origin and all of the other fascinating characteristics that make us each uniquely wonderful.
Scheduled Weekly Hours40Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $32,700 - $45,000This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc.
and its affiliated subsidiaries (collectively, " Humana" ) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us -About Center Well Senior Primary Care: Center Well Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes.
We go beyond physical health by also addressing other factors that can impact a patient's well-being. About Center Well, a Humana company: Center Well creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest shop benefit manager, Center Well is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), Center Well offers stability, industry-leading benefits, and opportunities to grow yourself and your career.
We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of ---Humana not to discriminate against any employee or applicant for employment because of race, color, religion, interaction, interactionual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.
It is also the policy of ---Humana---to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, interaction, interactionual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Administrative/clerical jobs involve a range of office support and secretarial roles that are crucial to the smooth operation of any business or organization. These positions typically include tasks such as data entry, managing correspondence, scheduling appointments, answering phones, and maintaining files. Employees in these roles must be organized, proficient in various office software, possess strong communication skills, and be capable of multitasking. Key traits for success in administrative and clerical jobs include attention to detail, reliability, and the ability to work both independently and as part of a team. These roles often serve as the backbone of a company, ensuring efficient workflow and supporting other departments.
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