Location: Richmond, VA
Company: Kroger
new items or products they inquire about. Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials. Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
Recommend deli or bakery items to customers to ensure they get the products they want and need. Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines. Prepare foods according to the food temperature logs and follow cooking instructions. Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
Adequately prepare, package, label and inventory ingredients in merchandise. Check product quality to ensure freshness. Review " sell by" dates and take appropriate action.
Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc. Label, stock and inventory department merchandise. Report product ordering/shipping discrepancies to the department manager. Understand the store's layout and be able to locate products when requested by customer. Stay current with present, future, seasonal and special ads. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. Maintain
an awareness of inventory/stocking conditions note any discrepancies in inventory.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Promote trust and respect among associates. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Adhere to all food safety regulations and guidelines. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Display a positive attitude. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents. Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Must be able to perform the essential functions of this position with or without reasonable accommodation. Minimum Position Qualifications: Customer Service skills Ability to handle stressful situations Effective communication skills Knowledge of basic math Ability to obtain current food handlers permit once employed Desired Previous Job Experience: Customer Service skills Bakery or Deli experience is helpful Retail experience Position Summary: Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here. Education Level: High School Diploma/GED Desired Required Certifications/Licenses: None Shift(s): Day; Evening Regions : Mid-Atlantic States : Virginia Keywords :
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Administrative/Clerical jobs encompass a range of roles within organizations that are pivotal for maintaining efficient office operations. These positions often involve tasks such as data entry, phone handling, filing, scheduling, and supporting other staff. Individuals in these roles typically possess strong organizational skills, attention to detail, and the ability to multitask. They serve as the backbone of a company’s daily functions, ensuring that information is managed effectively and communication channels are kept open. With the rise of technology, many administrative/clerical workers are also adept at using various software to streamline office processes.
Administrative/Clerical jobs encompass a range of office and administrative support duties. These roles are crucial for ensuring the smooth operation of businesses and organizations. They typically involve tasks such as data entry, file management, answering phones, scheduling appointments, and supporting other staff. Characteristics of these jobs include attention to detail, strong organizational skills, proficiency in office software, and excellent communication abilities. While they vary by industry, administrative/clerical positions form the backbone of efficient office environments, enabling other professionals to focus on their specific roles.