Location: Philadelphia, PA
Company: Cora Services
The Department Assistant is responsible for providing clerical support to the Truancy unit, to ensure efficient functioning of the unit. ESSENTIAL DUTIES AND RESPONSIBILITIES: Uphold the mission, vision, and values of CORA Services, which includes valuing all individuals, supporting the individual's potential for growth, and enhancing a pragmatic service system approach.
Assist Administrative Staff with facilitation of service delivery to clients through clerical support. Process reports and related agency business materials, memos, correspondence, etc. as assigned. Open, close, monitor and maintain physical Truancy case files and related duties. Assign new case referrals in TIPS program's
designated database(s) within 24 hours to TIPS Truancy Case Manager (TCM) and TIPS Truancy Supervisor (if needed). Monitor and maintain CORA program databases including statistical and program spreadsheets, by: Maintaining tracking lists after initial supervisory entries Updating client entries including Court Summary Status Assisting with compiling individual and program statistics Maintain tracking list of TIPS Tier 1 School Attendance Improvement Conference (SAIC) days/times per week for each Tier 1 school.
Format and print professional reports from supervisory review. Monitor and maintain organization of office supplies/forms (copying, creating intake packets, etc. ) Create and maintain
Shared Resource database. Attend meetings and record minutes as assigned Support with other inter-division projects as needed.
Participate in all necessary interdisciplinary functions and meetings. Adhere to training requirements established by Agency or other regulatory entities. Perform other duties as assigned by the Director of Prevention/Vice President of Community Services, as needed. EDUCATIONAL REQUIREMENTS: High school diploma EXPERIENCE/KNOWLEDGE/SKILLS: Data entry experience, preferably administrative background. Typing 60 wpm Demonstrated ability in a variety of computer programs, especially Microsoft programs Ability to establish and maintain effective working relationships with staff, clients and visitors.
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