Director, Office of Management | Silver Spring, MD

Administrative/Clerical jobs encompass a range of roles within organizations that are pivotal for maintaining efficient office operations. These positions often involve tasks such as data entry, phone handling, filing, scheduling, and supporting other staff. Individuals in these roles typically possess strong organizational skills, attention to detail, and the ability to multitask. They serve as the backbone of a company’s daily functions, ensuring that information is managed effectively and communication channels are kept open. With the rise of technology, many administrative/clerical workers are also adept at using various software to streamline office processes.

Here's what awaits you: Share your valuable insights: Utilize your customer service experience to provide insightful feedback on various products and services. Help shape the future: Your feedback will directly influence the development and improvement of products and services used by millions.

Flexible hours: Work whenever your schedule allows, from evenings and weekends to during your lunch break. Earn extra income: Supplement your current income with every insightful opinion you share. No selling, no complaints: This is not a customer service role. You won't be dealing with frustrated customers or resolving technical issues. As a Research Panelist, you'll: Participate in online surveys

and individual interviews. Share your honest and detailed feedback on a variety of topics. Be an active listener and provide thoughtful responses. Maintain confidentiality and adhere to research protocols.

All you need is: Access to a computer, phone or tablet Access to the internet. Fluent English communication. Ability to work independently and meet deadlines. prior experience in customer service isn't required. Ready to make a real difference with your customer service expertise? Join our community of Research Panelists and help us create better products and services for everyone! Click to apply today and look out for email communication from us. Powered by Jazz HR

communications, and technology solutions to accelerate and heighten impact. As a small business, we are able to implement novel and innovative approaches using highly participatory approaches to mobilize community, civil society, and government energy in defining and owning solutions, and to promote inclusive development that benefits all groups.

Background The Technical Support Services (TSS) Activity helps USAID/South Africa and Regional Health Office (RHO) to address technical priorities and develop creative, innovative solutions to strategically allocate resources, strengthen connections with partners, and replicate best practices and effective program models. Through the TSS contract,

Panagora augments capacity by providing technical, operational, and administrative support to USAID's largest health portfolio and to USAID health offices throughout the region.

TSS deploys advisors in response to USAID requests for priority work with government stakeholders, implementing partners, and/or other entities. TSS supports Health Office staff and teams to integrate creative solutions into routine work. TSS also provides international and local expertise for surge support, as needed, for USAID Program Cycle requirements, planning, development, outreach, communications, and Health Office human resource functions. Position Rationale Panagora seeks a Project Assistant to support

engagement activities for TSS as we support USAID and their implementing partners.

TSS provides in-person, virtual, and hybrid events and meeting support, including team retreats, internal and external meetings, and technical workshops. This includes planning and preparation (program design, resourcing, procurement, preparing materials); event and meeting support (facilitation, events coordination, synthesizing knowledge, triaging challenges, liaising with providers, and administering in-person, hybrid and virtual-only collaboration platforms); and follow-up and reporting (meeting notes, satisfaction surveys). TSS also provides over 800 square meters of centrally located meeting/event and co-working space for use by USAID, implementing partners, and other key stakeholders in Pretoria, South Africa (called The Collaboration & Learning Hub).

The Project Assistant will work closely with the Project Officer: Engagement, and the Senior Project Officer: Engagement, Learning & Adapting (Team Lead) as well as the Operations and Finance teams to ensure that the Collaboration & Learning Hub meets world-class standards. Primary Responsibilities Process event and virtual conferencing requests and meticulously maintain the event calendar and tracker.

Process ground transport requests, liaise with the Operations team. Maintain a database of venue and services for off-site engagements. Provide input to event plans (e. g. venue and activity options and costs). Provide input to reports (e. g. attendance figures and evaluation data). Procure resources for events (e. g. venues, supplies, and activity providers). Support project management for events, utilizing platforms like for checklists and plans, ensuring completion by the team. Set up and administer virtual calls using Zoom, Google Meet, and/or Microsoft Teams. Coordinate in-person events, overseeing preparations (e.

g. name tags, attendance registers, COVID screening tools, printing), setting up on the day, conducting checks, engaging with client and venue staff, and effectively triaging any challenges. Ensure that the designated space is maintained in impeccable condition, consistently presenting a welcoming and professional environment for participants. Conduct regular checks and inspections to guarantee that all facilities, including meeting rooms, common areas, and restrooms, meet the highest standards of cleanliness and organization. Monitor consumables inventory to ensure an ample supply of event snacks and refreshments for participants.

Proactively identify areas for improvement in site management processes and implement enhancements to elevate the overall participant experience. Maintain a weekly schedule of support tasks for the operations team related to successful execution of events at the Collaboration & learning Hub. Requirements Diploma and/or equivalent relevant experience in any field. At least one year of experience in administrative support to field-based international programs. Passion for public health and social development. Ability to work independently and take initiative.

Demonstrated competence to backss priorities and manage a variety of activities in a time-sensitive environment and meet deadlines with attention to detail and quality. Strong office and organizational skills. Demonstrated ability to work as an effective team member in a complex and fast paced environment. Excellent interpersonal skills and demonstrated ability to interact professionally with culturally diverse staff, clients, and consultants. Demonstrated ability in computer skills for word processing, databases, spreadsheets, and presentations (Microsoft Office applications preferred); and ability to learn new software packages.

Proficiency with Microsoft Office and Share Point, Google Workspace, , and Slack No telephone inquiries, please. Finalists will be contacted. Please include a cover letter and resume. Only applicants who include the required application components will be considered. Panagora Group is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Note: Panagora does not offer visa sponsorship.

Administrative/Clerical jobs refer to roles that primarily involve office support tasks such as data entry, phone handling, scheduling, filing, and assisting executives. Those in administrative and clerical positions are the organizational backbone of an office and are responsible for the seamless flow of information. They require strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. These roles often require competency in computer software, customer service, and communication. The work is typically performed in an office environment, providing the foundational support that keeps the daily operations of a business running smoothly.