Construction Technology Services Account Manager | Chicago, IL

Detailed Information

  • Location: Chicago, IL

  • Company: Viatechnik

Digital Twins, and Enterprise Software Application Development. We work on some of the industry's largest and most interesting projects such as Apple's new headquarters, Virgin Hyperloop One, Chicago Transit Authority (CTA) modernization & expansions, Denver International Airport, Chicago O'Hare International Airport, Hudson Yards, the Atlanta Falcons Stadium, Chase Arena, the Tesla Gigafactory and many more.

Our team is made up of leading VDC professionals, technologists, architects, and engineers who have a passion for solving problems and a thirst for learning. We are results-driven, creative solution finders and enjoy putting ourselves in our clients' shoes. The role: As the Core

Customer Account Manager you will manage and grow VIATechnik's already deep relationship with a limited number of core customers. You will do this by expanding on and building new strategic client relationships and working closely with the operations team servicing the account to maximize our footprint.

You will learn assigned core accounts strengths and pain points to better support them and make them successful. Your resourcefulness will help you identify opportunities for scalable & strategic growth within the account for efficiency improvements. You will find ways to enhance VIATechnik's goal of continuous improvement within our company and for assigned core clients. If a strategic

problem solving sales and account management role is what you are looking for, then VIATechnik may be right for you!

Responsibilities: Build deep and expansive relationships across assigned core accounts Implement sales strategy process and execution Create additional value with in our process for the client Build and define account management strategies aimed at increasing account value Focus on all phases of the sales cycle and partner with operations team to ensure you have a deep understanding of all work being executed at the account. Find new sources of business, qualify leads, pitch new business, and close contracts across additional business units and geographies.

Be responsible for top line revenue growth of assigned core accounts Nurture and grow high-value client relationships to increase sales and solidify VIATechnik as partner of choice. Create, track, and improve sales and CSAT related OKRs at the account. Bring in subject matter experts in business development efforts to enhance the likelihood of implementation success, project close, and team development. Support project kick-off, client relationship building, project and customer success, and scalable learning and improvements. Align implementation efforts with client expectations and VIATechnik's strategic priorities.

Maintain accurate account information, sales records, figures, and reports in Salesforce Establish, own and manage client QBR's Be responsible for Net Promoter Score client satisfaction on projects. Accountable for clear metrics for the growth of the accounts managed. Apply if you have: 7-10+ years of experience in the construction industry, specifically focused in the General Contractor realm. Knowledge of lean construction principles Experience in applying metrics to track construction success Experience in calculating ROI for the customer to sell them new services Experience in business development and/or revenue generating roles.

Carried a quota that has been 50% or more of your total compensation package. Experience working with General Contractors or technology companies that specialize in General Contractors Experience with construction industry technology Strong client relationship building experience. Even better if you have: Experience with Salesforce or similar CRM software Experience with a BIM & VDC related technology stack (e. g. Revit, Navisworks, ACC) or other BIM-related software. Carried a sales quota, with a track record of meeting or exceeding targets.

Compensation and featured benefits: The pay for this position is $100,000 - $140,000 base salary with incentive compensation to a total on target earnings of $160,000 - $230,000. The actual salary offer may be different as we carefully consider a wide range of factors, including your skills, qualifications, experience, and location Health insurance with the choice of several plan options. We cover 70-95% of premiums for VIATechies and 70% of the premiums for dependents Dental and vision insurance. We cover 75% of the monthly insurance premiums for VIATechies and 50% of the premiums for dependents Open and flexible time off A 401(k) plan that is fully vested immediately Home office setup costs Paid holidays As a minority-owned and woman-led company, VIATechnik takes diversity and inclusion to heart.

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. VIATechnik is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, interaction, interactionual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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