Parts counter sales | Bedford Park, IL

Detailed Information

  • Location: Maywood, IL

of advanced car wash systems with a business philosophy that has remained constant: simplify the design and use high-quality materials to build reliable and durable car wash components. Job Summary: The primary role of the Parts Counter Sales is to communicate effectively with customers, understand their needs, and ensure a smooth sales process.

A Parts Counter Sales will answer any customer inquiries and send follow-up information as needed. You will keep up with product and service information as well as any relevant updates. A Parts Counter Sales should be able to build instant rapport and build customer satisfaction. Job Duties & Responsibilities: Assisting customers & service technicians

by troubleshooting, quoting, ordering, and providing parts. Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.

Professional and friendly customer service to all customers, suppliers, delivery drivers, etc. Handle customer complaints tactfully, promptly, with genuine concern, deals directly with customer complaints stemming from parts issues. Managing parts inventory by running reports, cycle counting, ordering inventory. Answers phone calls, providing price quotes and other information. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop

materials that need immediate attention. Notifies the customer when special ordered parts have been received.

Candidate will create and track all activity thru Job Boss software. Follows up on back-ordered parts. Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required. Assists outside sales representatives with their orders. Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice. Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.

Sets up orders for daily shipment, delivery, or pick-up. Keeps front and rear counter areas clean and uncluttered. Keeps current on new products and product updates. Participates with the parts manager in maintaining a lost sales tracking program. Qualification / Requirements: Minimum 1 year of sales experience Outgoing with strong networking skills Strong work ethic, punctuality, and exceptional attention to detail. Providing outstanding customer service and maintaining effective working relationships with customers, supervisors, and co-workers. For more details: jobs-search. org/manufacturing_maywood-c429872/parts-counter-sales-maywood_i1966190389

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