Location: Santa Clara, CA
upholding the 24 Hour Fitness Service Commitments starting with a Clean, Friendly, Well-Maintained gym. The SSO will regularly interact with guests inquiring about memberships and through consultative and engaging conversation, helps inspire guests to take the right next steps in pursuing their fitness goals.
In addition, the SSO maintains relationships with existing members, greeting them during check-in, resolving concerns that may arise, and contributing to a best-in-class member-centric environment. ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Time Spent Member Engagement Uphold Service Commitments and drive member satisfaction by: Ensuring members receive a friendly greeting/check-in
and prompt attention to their needs Maintaining name relationships with members and serving as a resource for their questions or concerns Resolving member concerns as they arise and when needed, escalating through the proper management channels Being present on the club floor and locker rooms, helping keep a clean and safe environment Regularly conducting team cleans and identifying equipment and/or amenities in need of service 40% Guest Experience & New Member Onboarding Generate quality guest visits and assist enrollment as needed through: Helping guests become comfortable in the club Offering tours, discussing amenities and answering membership questions Inspiring guests to achieve their personal
fitness goals Presenting 24 Hour Fitness in a way that best connects with guests Removing barriers and misconceptions on both free and fee-based Fitness services (Personal Training, Group Exercise, 24GO Digital) Ensuring new members are set up for success by meeting with a Personal Trainer 40% Retail Merchandising and Other In-Club Promotions Sell retail products and generate additional club revenue by: Maintaining a proficient knowledge base of current retail products Ensuring proper retail merchandising and planogram standards Encouraging members to refer guests to try the club Offering in-club promotions including Personal Training, Add-On Memberships, etc.
20% ORGANIZATION RELATIONSHIPS This position will report directly to the Sales & Service Manager. REQUIRED QUALIFICATIONS Knowledge, Skills & Abilities All 24 Hour Fitness Membership sales and administrative processes Computer skills for using 24 Hour Fitness systems and other common applications as needed Strong customer service skills Strong communication skills both oral and written Organization skills Attention to detail Minimum Educational Level/Certifications High School diploma or General Educational Development (G. E. D. ). Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from approved organization is required.
CPR & AED certification will be provided through 24 Hour Fitness. Must complete SSO training (includes Club Orientation and Club Safety) prior to working alone at the front desk. Minimum Work Experience and Qualifications Must have 6-12 months experience in customer service function. Prior overnight shift experience preferred. Experience operating multiple phone lines preferred. Basic computer skills. Physical Demands/ Environmental Conditions While performing the duties of this job, the employee is regularly required to stand for up to 8 hours and must talk and hear.
The employee occasionally sits, walks, kneels and reaches with hands and arms. Frequently required to lift and/or move up to 45 lbs. While performing the duties of this job, regularly exposed to moving mechanical parts. The noise level in the environment is occasionally loud. Travel Requirement Some travel may be required to attend meetings and trainings. Disclaimers DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required.
The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity. COMPLIANCE & INTEGRITY: Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures.
All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments. SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors.
WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately. Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment.
Benefits Summary 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. Compensation Summary All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.
Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Actual offer may vary from posted hiring range based on location, work experience, and/or education. Pay Range: $18.75 - $18.75 FUNCTIONAL GROUP Service For more details: jobs-search. org/advertising_santa-clara-c426387/sales-and-service-overnight-santa-clara_i1964228330
Sales & Business Development jobs are roles focused on driving business growth through customer acquisition, building market strategies, and fostering long-term client relationships. Key characteristics of these positions include strong communication skills, strategic thinking, and a proactive approach to identifying and capitalizing on new business opportunities. Individuals in these roles often work closely with marketing, product management, and customer service teams to ensure cohesive efforts towards the company's revenue targets.
sick and vacation time, as well as discounts. Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations.
At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader! General Description:
As a Customer Sales Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service.
You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours; apply today! Responsibilities will include, but not be limited to: Help drive and reach sales goals through guest interactions including tire and service sales Build guest relationships and ensure guest satisfaction through understanding their needs Understand and be able to describe all warranties, advertising, and promotion
of products and services Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
Make recommendations to guests based on manufacturing recommendations Promote self-development by utilizing Company provided training tools Maintain a clean and safe work and guest area Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting. Basic Qualifications: Prior guest service experience Valid driver's license Must be at least 18 years of age No relocation is being offered for this position Candidates must be legally authorized to work in the U.
S. without company sponsorship now or in the future Preferred Qualifications: High School Diploma or GED Previous Automotive Guest Service experience Previous Tire Sales experience Position Criteria: Strong work ethic; independently motivated to produce results with limited influence from others Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork Ability to review, analyze, and interpret information, identify problems, and make decisions Ability to read, understand, and follow procedures and guidelines Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays Commitment to following established safety policies and procedures.
Please find the attached link below-
training, and unlimited growth opportunities. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all. GENERAL FUNCTION Our Sales Associates are vital to the success of Sunglass Hut.
You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear. MAJOR DUTIES AND RESPONSIBILITIES Consistently deliver sales plan and company objectives through cultivating new and existing customer relationships building brand loyalty. Confidently provides an exceptional customer experience through making a connection, attention to
detail and offering a personalized and unique shopping experience resulting in customer satisfaction. Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers and management.
Takes pride in the appearance of store and shows initiative to keep displays and inventory clean, attractive and organized. Secures all company assets under one’s control. Helps foster an inclusive culture by treating customers and colleagues with respect. BASIC QUALIFICATIONS High School Diploma or GED Embrace new technology and change with high level of accuracy Self-accountability for sales results through use of selling skills and a drive to
meet goals. Strong communication skills (both oral and written) Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment Sunglass Hut is a part of Luxottica, N.
A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, Essilor Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at -xyz X (be sure to provide your name and contact information so that we may follow up in a timely manner) or email xyz X@. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, interactionual aggression or stalking, religion, age, disability, interactionual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law.
you’ll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all. Sunglass Hut is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. GENERAL FUNCTION
Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear.
MAJOR DUTIES AND RESPONSIBILITIES Consistently deliver sales plan and company objectives through cultivating new and existing customer relationships building brand loyalty. Confidently provides an exceptional customer experience through making a connection, attention to detail and offering a personalized and unique shopping experience resulting in customer satisfaction. Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers and management.
Takes pride in the appearance of store and shows initiative to keep displays and inventory clean, attractive and organized.
Secures all company assets under one’s control. Helps foster an inclusive culture by treating customers and colleagues with respect. BASIC QUALIFICATIONS High School Diploma or GED Embrace new technology and change with high level of accuracy Self-accountability for sales results through use of selling skills and a drive to meet goals. Strong communication skills (both oral and written) Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment Sunglass Hut is a part of Luxottica, N.
A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Pay Range: 15.50 - 20.9 Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Upon request and consistent with applicable laws, Essilor Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.
To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at -xyz X (be sure to provide your name and contact information so that we may follow up in a timely manner) or email xyz X@. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, interactionual aggression or stalking, religion, age, disability, interactionual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law.
