Location: Dallas, TX
Company: MSX International
Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.
Our goal is to help our customers reach their full potential and to excel as their global partner of choice. What We Are Looking For: Are you passionate about the automotive industry? Do you have a deep knowledge of warranty, diagnostics, and repair optimization?
Our west coast Account Manager will work closely with the North American operations leadership team and the global leadership team to identify strategic opportunities, align goals across functions, and provide actionable recommendations that will drive business results.
If you possess a deep understanding of warranty, diagnostics, and repair optimization and you have exceptional leadership skills, we invite you to bring your expertise to our organization and help cultivate a workforce ready to bring best in class service to our clients. As an Account Manager You Will: Build, manage, direct, and monitor multiple client engagements teams and develop client initiatives to create a cohesive
team that works together in a highly collaborative environment.
Act as the primary client interface, collecting feedback and monitoring customer satisfaction to ensure MSX is meeting the clients’ expectations and exceeding the established KPI’s and SLAs. Work collaboratively with the program managers, and regional and global Human Resource managers to ensure talent attraction, employee development and employee retention efforts are being effectively supported. Ensure lean and continuous improvement efforts are being supported by fostering standardization and developing innovative solutions to ensure best in class delivery of client services.
Assist with pre-sales strategic selling process and support business development needs as needed to ensure the growth of the business in North America. Collaborate with your fellow leaders both locally and across the globe. Knowledge and Skills You Bring to the Role: Ability to apply authoritative command of business transformation delivery and provide thoughtful analysis in real-time with a focus on vision, value, speed, and talent. A track record of contributing to and executing a cross functional roadmap including vision, strategy, goals, and change management to enable action planning and delivery of results in a high performing organization.
Ability to influence and guide the team and your direct reports in the decision-making process and have an adaptable mindset that drives efficiency and collaboration throughout the organization. Ability to utilize outstanding leadership skills within the organization to ensure reliable methodology, and exceptional delivery that is consistent with client expectations. Ability to leverage Power Point, Excel, MS Project, Share Point, and other Microsoft tools to develop work plans, articulate complex issues, analyze data, and provide solutions.
Superior project management skills and the ability to successfully prioritize and manage multiple projects simultaneously and autonomously with great attention to detail. Effective professional judgement and the ability to act in utmost confidentiality with sensitive leadership information and navigate tough situations effectively and professionally. Excellent verbal and written communication skills, including the ability to draft email communications and develop presentations for executive audiences to communicate, achieve buy-in, and drive action. Creative and critical thinker, willing to bring new ideas to the table and challenge the status quo.
Previous Experience Required: Bachelor’s degree in business, finance, marketing or data analytics or equivalent experience preferred. Experience running multiple programs simultaneously and meeting daily with the client to ensure we exceed KPIs Minimum of 8 years progressive experience in parts and warranty management, with a proven history of building cohesive teams, exceeding revenue targets, and maintaining a high level of customer satisfaction. Minimum of 5 years of progressive operations management experience successfully managing multiple organizations and leading teams.
Strong executive presence with a consistent track record of over-achievement, exceeding quotas, and delivering high performance. Excellent communications, negotiations, and strategic thinking skills. Ability to work remotely with other members of your team & supervise effectively. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Ability to travel domestically and internationally as needed. MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce.
All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, interactionual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law. ! #MSXNAJobs
Sales & Business Development jobs are roles focused on driving business growth through customer acquisition, building market strategies, and fostering long-term client relationships. Key characteristics of these positions include strong communication skills, strategic thinking, and a proactive approach to identifying and capitalizing on new business opportunities. Individuals in these roles often work closely with marketing, product management, and customer service teams to ensure cohesive efforts towards the company's revenue targets.
Sales & Business Development jobs involve activities aimed at expanding a company's market reach and increasing its revenue. Professionals in this field focus on identifying new business opportunities, building relationships with potential clients, and negotiating deals. They must possess excellent communication skills, strategic thinking, and the ability to analyze market trends. Sales roles typically involve direct product or service promotion, while business development can also encompass partnerships, market research, and long-term growth strategies. These roles are crucial for company expansion and require individuals who are not only persuasive but also adept at understanding customer needs and aligning them with the company's offerings.
Sales & Business Development jobs involve activities aimed at expanding a company's market reach and increasing its revenue. Professionals in this field focus on identifying new business opportunities, building relationships with potential clients, and negotiating deals. They must possess excellent communication skills, strategic thinking, and the ability to analyze market trends. Sales roles typically involve direct product or service promotion, while business development can also encompass partnerships, market research, and long-term growth strategies. These roles are crucial for company expansion and require individuals who are not only persuasive but also adept at understanding customer needs and aligning them with the company's offerings.
health industry challenges.
With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions. About the role: Ensures that the assigned region meets or exceeds sales and profitability objectives.
Formulates sales strategies for markets within the assigned geography and product lines in order to attain revenue goals set by the company. Works with sales representatives to identify and evaluate market opportunities and sales potential and to establish and achieve their annual sales objectives. Manages and coaches the activities of sales representatives, therapy awareness
representatives, clinical representatives, and other field personnel. Negotiates contracts with external customers. Keeps the company informed of market dynamics and competitive activity.
Responsible for the management and implementation of company policies. Your responsibilities will include: Knowledge: Responsible for providing continuous tools and education to team members to ensure up to date industry, competitor and product knowledge; Maintains knowledge of the industry and the competition by continually seeking information from physicians, suppliers, insurance carriers and others to challenge, modify and prioritize regional strategies; Collects data from their region on competitor’s
sales tactics and prepares their team to counter them and keeps the marketing organization aware; Maintains awareness of industry trends and their impact on local/regional sales activities.
Business Management: Monitors region sales performance on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on all aspects of region management; Assists sales support/marketing staff members in activities such as sales promotion, training or market research in planning and executing special projects; Ensures the effective implementation of representative customer records, key contacts, reports and company policies; Develops and executes sales strategies and activities; Plans and controls expenses to ensure sales objectives are met within budget; Performs a monthly forecasting review; Integrates individual territory plans and account profiles into a broader regional sales plan and coaches sales team accordingly; Conducts quarterly sales reviews and adjusts strategies accordingly.
Selling Skills: Prepares quarterly regional sales forecasts and participates in the determination of market potential and sales expense estimates; Identifies sales forecast gaps, submits corrective strategies and implements aggressive sales growth; Confers with immediate superior in the development of marketing policy, recommending product and product line revisions as well as pricing changes; Develops and recommends expansion analysis of new field territories; Responsible for developing, implementing and monitoring a region targeting program; Identifies and recommends promotion programs and materials to help support the sales plan and strategy; Shares personal selling experiences in a way that motivates others and teaches applicable skills; Coaches others in the field on a disciplined selling model; Models strong selling skills in front of the customer with others present and without taking over the sales process; Actively supports corporate/divisional selling initiatives by proactively assisting in the training and influencing their team.
Clinical Excellence: Maintains the skills and knowledge to sell the entire product line to all applicable buying influences and can differentiates each product line against the competitor’s products in front of the customer. Creative Economic and Value-Added Solutions: Identifies and develops working relationships with the economic buyer in their regions key accounts; Facilitation of contract negotiations involving all products within the region; Creates a compete “bundle” of product and value-add services; Evaluates situations as they affect both the account/customer, as well as the division’s overall long and short-term business needs; Helps define negotiation parameters for tough economically constrained customer situations.
Building and Maintaining Relationships: Maintains contact with major accounts and key relationships seeking to leverage them into profitable business ventures; Assist key customers in the creation, maintenance, expansion and startup of Watchman related educational courses and forums; Attend and participate in customer, company and industry sponsored forums and courses; Develop and maintain relationships with key BSC functional areas including but not limited too - National Accounts, marketing, finance, corporate programs; Spends time in the field with multiple field sales personnel to support their professional development needs and to maintain and develop strong relationships and understanding of the customer.
Responsible for recruiting, coaching and developing organizational talent. Fosters a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
Hiring & Building Organizations: Responsible for hiring and building out their defined geography. Brings diverse perspective. Evaluates multiple candidate pools and recruiting methods. Creates inclusive culture. Builds team foundational skills. Leads onboarding of new team members. Required qualifications: A four-year degree with a background (7-10+ years) in sales. Highly motivated, high impact individual with strong technical, analytical and leadership competencies to work effectively in a sales organization.
Highly detailed oriented, possess excellent written and verbal communication skills. Strong project management skills, including effectively managing multiple priorities. Candidate must have experience working successfully within a matrix organization, effectively influencing cross-functionally, across divisions and at various levels of management. Preferred qualifications: Direct experience in Structural Heart products. Sales management experience. Proven sales team development. P&L responsibility. MBA or graduate degree in related field. Strong clinical, analytical, and selling skills.
A proven track record of success will help in making this position a successful team approach to selling in the catheterization lab and to our physicians. Requisition ID: 574450 Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law. As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life.
Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.
Boston Scientific is proud to be an equal opportunity and affirmative action employer. Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2. ), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination. Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.
Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
