Location: Wood Dale, IL
Company: Exhibitus
the list-but don't take our word for it! We have once again been appointed to Event Marketer's The FAB 50 list of top fabricators serving the event and trade show industry, as well as named one of Inc. 5000's fastest-growing private companies in the nation.
However, the accolades don't stop there. Exhibitus has earned Best in Show achievements, won awards in both Exhibit and Event Design, and gained international recognition by the Association of Marketing and Communication Professionals for our inventive advertising in the Hermes Creative Awards. We work hard and play hard. We hope you jump at this unique opportunity to work with the best in the business. Summary: The Client Services
Account Manager is the lead interface on day-to-day client interaction within assigned accounts, particularly throughout the production process. The Account Manager assumes overall responsibility for successful project logistics completion with an emphasis on exceeding client expectation.
Key Responsibilities Manage existing client show schedule and proactively initiate new projects Participate with the Account Executive/Director in project discovery meetings. Create all show service estimates/proposals for client jobs. Manage and lead correspondence internally and with client throughout the production process. Coordinate and compile client artwork for graphic production Coordinate and
manage communication with show management/organizer and venue Coordinate show services & logistics with trusted partners Schedule and lead pre-ship meetings Manage job invoicing and job reconciliation Maintain contract compliance and change orders Travel to show site for installation, show and dismantle as required Schedule and lead all post-show meetings Execute all time tracking as necessary Requirements 2-5 years of experience managing client relationships and projects Exhibit industry is preferred Excellent technical skill working with MS Office Timeline and schedule management Lead internal and client facing meetings Order management systems Graphics/file management Customer service Outstanding written & verbal communication ski lls Exhibitus is proud to be an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, interaction, interactionual orientation, gender identity, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
processing of orders, and overseeing the efficient flow of materials to meet customer demand. This role involves collaboration with internal teams, such as production, logistics, and quality control, to ensure efficient plant operations and exceptional customer satisfaction.
KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES Customer Relationship Management: Build and nurture strong, long-lasting relationships with customers. Understand customer needs, preferences, and expectations to provide personalized service. Responsible for ensuring customer reports and information are accurate and communicated to customer in a timely fashion. Interfacing into customer reporting systems (i.
e. SAP, Oracle for scheduling, production, -most times by lot control), shipping, receiving and managing procurement of customer owned raw materials for specific customer assigned Assist in new product launches, collaborate with Commercialization team, and site team to meet with timelines and other targets.
Handle customer issues & complaints by referring the issue to the appropriate department & logging them onto the system. Follow up to resolution. Order Processing: Receive and process customer orders accurately and efficiently. Verify order details, including quantities, specifications, and delivery schedules. Preparing job files and project specifications for internal processing and
manufacturing for specific customer assigned Track order fulfillment & communicate shorts to our customers with information on when product will be available.
Material Inventory Management: Participates in material planning process. Drive change in managing inventory levels and inventory turns and minimizing obsolescence, scrap, aged inventories, and inventory reserves. Analyze production yield, material usage, and material loss data to understand customer/material impacts. Coordinate with production and procurement teams to ensure optimal inventory levels. Supply Chain Coordination: Collaborate with internal supply chain teams to ensure timely procurement of raw materials and ingredients.
Oversees the supply of raw and packaging materials (whether customer or organization owned) for the facility to include new production to meet production schedules. Coordinate with logistics teams to facilitate on-time deliveries to customers. Problem-Solving: Identify and address customer-related supply chain issues promptly and effectively. Resolve order discrepancies, shipping delays, or quality concerns in collaboration with relevant teams. Communication: Maintain clear and open communication with customers regarding order status, changes, and potential issues.
Collaborate cross functionally with internal teams to convey customer requirements and expectations. Negotiation and Contract Management: Negotiate terms, pricing, and delivery schedules with customers. Manage contracts and agreements to ensure compliance with terms and conditions. Data Analysis: Utilize data and analytics to track order performance, customer buying patterns, and inventory levels. Provide insights to management for strategic decision-making. Quality Focus: Ensure that materials and products meet quality control standards before delivery to customers. Collaborate with quality control teams to address and resolve any quality issues.
Continuous Improvement: Identify opportunities for process optimization and efficiency improvements within customer material account management. Stay informed about industry trends and best practices. Participate and assist in development of new, effective programs/policies for customer, supplier, transportation and logistics management in conjunction with Supply Chain and plant leadership. Perform other duties as assigned. PEOPLE MANAGEMENT RESPONSIBILITIES This position currently has zero (0) direct reports. QUALIFICATIONS/ CAPABILITY PROFILE Minimum Education High school diploma - required Bachelors degree in Business, Supply Chain, Logistics, or related discipline - desired Minimum Knowledge/ Skills/ Abilities Working knowledge of manufacturing, material flow and improvement strategies and the ability to integrate those into the operation - Essential Excellent organizational and people skills, project management skills, with an ability to openly convey information to team members in a timely, concise manner.
- Essential Understanding of applicable computer systems, such as Microsoft Office, Nulogy, Tableau, etc. - Essential Leadership - Essential Budget Management - Essential Vendor/Contractor Management - Essential Metric Development - Essential Ability to identify and propose potential solutions to production - Essential Demonstrated Understanding of Materials Management - Essential Minimum Experience Four plus (4+) years of experience in purchasing or material planning, purchasing, materials management - Essential Food manufacturing experience - Desired Demonstrated track record in improving inventory accuracy, driving inventory reduction strategies and reducing premium freight.
- Essential Strong Math and Typing Skills - Essential Basic level of business acumen, strong attention to detail and analytical skills - Essential Apply today and join our rapidly growing team!
- Inc. 5000 #1,085 fastest growing company in the USA. (2023) - Inc. 5000 #622 fastest growing company in the USA. (2022) - Inc. 5000 #479 fastest growing company in the USA. (2021) - Inc. 5000 #10 fastest growing company in the Midwest. (2022) - Inc. 5000 #165 fastest growing company in the Midwest. (2021)
We’re looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves. Are you passionate, positive, and can talk to anyone?
Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper? Then keep reading. Here’s more of what the position entails: Greeting everyone who enters the studio with
enthusiasm, energy and knowledge Presenting the OTF concept to any interested consumers, also known as “intros” Working at our front desk which includes answering phones and talking to members among other tasks Giving studio tours Working hand-in-hand with trainers to guide intros through their first Orangetheory workout Selling memberships to help the studio thrive Following up on prospective clients Handling members’ concerns in a professional and objective manner with the goal of resolution Participating in marketing and outreach events Ensuring all areas of the studio are kept clean and organized So if you have a passion for fitness and would like to help us in our mission to spread More
Life to our members and community, we would like to hear from YOU!
Specific job duties and selection requirements vary between Orangetheory studio locations and more details can be provided by the studio’s hiring manager if you are selected to move forward in the interview process. Acknowledgement I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio.
This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees.
If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing. Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio.
For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please /en-us/privacy-policy. For more details: jobs-search. org/marketing_wheaton-c429928/sales-associate-morning-opener-wheaton_i1949681583
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