Location: Chicago, IL
Company: Johnstone Supply
pay. We provide fantastic benefits , including health, dental, vision, paid time off (PTO), paid holidays, life insurance, a 401(k), and short- and long-term disability. Currently, this is a remote position. If this sounds like the right direct sales opportunity for you, apply today to become our Territory Sales Manager!
ABOUT JOHNSTONE SUPPLY - THE HEARTLAND GROUP Johnstone Supply - The Heartland Group is a wholesale distributor serving professional HVACR contractors. Johnstone has the largest selection of equipment and genuine OEM parts in the industry. We have replacements for nearly every major brand and an extensive cross reference that makes sourcing hard-to-find parts easy. Our
selection is continually expanding to meet the needs of our contractors and to ensure we have the best brands and technology to get the job done. We're committed to being our customers' HVACR resource from start to finish.
With a friendly, fun, and team-oriented environment , our employees know that they are not just a number. We value their hard work and show it through our bonuses, competitive pay, and great benefits. A DAY IN THE LIFE OF AN ACCOUNT MANAGER As an Account Manager, you research and develop a customer knowledge base, map opportunities into zones, categorize accounts, and strategically allocate time. You initiate contact with customers and then develop relationships with
those who make the business decisions. As you listen and observe, you discover customer needs and propose product and service programs that meet their wishes.
When closing a sale, you collaborate with customers to define the next steps and coach them through the buying process. While developing a trusted business advisor relationship with customers, you provide insights about the market, industry, supplier marketing programs, and other available opportunities. You work together to plan and forecast sales, and you regularly ask for feedback. When necessary, you review and adjust forecasts and programs. You participate with management in updating territory plans, forecasting targets, and setting goals.
In support of our customers, you communicate internally by providing customer information to our branch team. You proactively follow up on leads or any issues uncovered by our branch team. As the main point of contact for resolving customer issues, you ensure our internal departments meet customer expectations. On a regular basis, you input customer interactions into our customer relationship management (CRM) tool and provide reports to management. You maintain and grow your knowledge of new and existing products and inventory through training, studying, and researching.
As a representative of our company, you attend trade association meetings, industry events, open houses, or other events at the customer's request. You find great satisfaction in closing sales deals and developing business relationships along the way! QUALIFICATIONS FOR AN ACCOUNT MANAGER High School Diploma OR equivalent combination of education and experience 2+ years of direct sales experience Valid driver's license Knowledge about HVACR wholesale distribution business and factors influencing profit and loss Knowledge about internal company operations, programs, services, capabilities, and differentiators Knowledge about HVACR customer business operations and factors influencing profit and loss Ability to use computer applications such as Word, Power Point, Excel, and Showpad Ability to use customer relationship management (CRM) software Mechanical aptitude would be helpful but is not required.
Are you organized? Can you effectively prioritize multiple tasks? Are you professional and friendly? Do you have excellent interpersonal skills? Can you influence others to take action? Do you remain positive when faced with challenges? If yes, you might just be perfect for this direct sales position!
ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this direct sales job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 60608
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