Retail Department Coordinator- Full-time Customer Experience | Tinley Park, IL

we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different? Contribute To The Growth Of Your Career. Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment.

Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Role models established customer experience practices with internal

and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures Promotes credit and loyalty programs during customer interactions Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards Accurately processes and prepares merchandise for the sales floor following company procedures and standards Initiates and participates in store recovery as needed throughout the day Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the

maintenance/cleanliness of the entire store Provides and accepts ongoing recognition and constructive feedback Adheres to all labor laws, policies, and procedures Supports and participates in store shrink reduction goals and programs Participates in safety awareness and maintenance of a risk-free environment Performs duties as assigned Who We Are Looking For: You!

Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong organizational skills with attention to detail Capable of balancing multiple tasks at one time Able to respond appropriately to changes in direction or unexpected situations Possesses strong communication skills Capable of lifting heavy objects with or without reasonable accommodation Works effectively with peers and supervisors to accomplish tasks Retail customer experience preferred A Few More Reasons to Love TJX.

Competitive Compensation Weekly Paychecks Associate Discount Career development opportunities TAAP – TJX Associate Assistance Programs Be a part of an inclusive team Flexible work schedules Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

Come Discover Different at TJX. From opportunity and teamwork to growth, we think you’ll find that it’s so much more than a job. When you’re a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it. We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It’s our way of empowering you to make your career here. We consider all applicants for employment without regard to race, color, religion, gender, interactionual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. NO WIRELESS OR SALES EXPERIENCE REQUIRED! We want individuals who want a place to grow and have fun, who love technology and can talk with customers about technology in a meaningful way.

And most importantly, those who understand sales is a skill that is learned and developed over time and are willing to learn and execute the disciplines that make a sales maker GREAT! RESPONSIBILITIES: Builds proficiency related to serving and selling to our customers, while providing a best-in-class customer experience and building loyalty by:

Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology instore.

Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty,

and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

Training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. REQUIREMENTS: NO WIRELESS EXPERIENCE REQUIRED! We can teach you wireless! Must be 18 years of age or older. Must have high school diploma or equivalent. Must have reliable transportation.

Full-Time employees require Open Availability / No Schedule Restrictions. Smiles generously, is energetic and customer focused. Able to thrive in a fast-paced competitive environment. Available for a flexible retail work schedule that includes evenings, weekends and holidays. Ability to stand for an extended amount of time. Able and willing to learn and have fun while doing it. Continued good standing with the company. Must clock in and clock out per company policy. Must be able to use telephone systems, tablets, copy machine, computer, keyboard, fax machine, and policies, procedures, plans, and program manuals.

BENEFITS / COMPENSATION: A competitive base pay, PLUS monthly commissions! Additional income opportunities through contests and incentives Medical/Dental/Vision/PTO for Full-Time Employees Only Discounts on products and wireless phone service Excellent career development opportunities PHYSICAL DEMANDS: The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

While performing the duties of this position, the Retail Sales Representative is regularly required to stand and lean over, use hands and fingers, handle and feel objects, pens, use telephone, talk and hear. This person will work in a construction environment at times. Must be able to work a 32+ hour work week for full-time team members or 19-30 hour work week for part-time and must be able to work nights, weekends and holidays. Must be able to stand or sit for long periods of time. Ability to use both hands in fine, gross manipulation of small tools, such as a copier, computer, and telephone.

Must have the ability to see well enough to read the handwritten and typewritten material. ABOUT UNITED WIRELESS, INC: United Wireless presently operates over one hundred T-Mobile-branded retail shops nationwide. Established in 2007 and based in Farmington Hills, Michigan. United Wireless is the fasted growing TPR in the nation. Although we have grown through leaps and limits over the last few years, our company tradition stays the same. We are a corporation with a family feel.

Retail Jobs refer to employment positions within the retail industry, where staff are involved in selling goods and services to consumers. These jobs are typically found in stores, shops, and online markets, ranging from cashier and sales associate roles to store management and merchandising. Key characteristics of retail jobs include direct customer interaction, inventory management, and the need for strong communication and sales skills. These positions often require flexibility with hours, including weekends and holidays, to align with peak shopping times. Furthermore, retail jobs can serve as an entry point for career growth within the customer service and business sectors.

Retail jobs encompass various roles within the retail industry, where employees are involved in the selling of goods and services directly to consumers. These positions range from frontline sales associates, cashiers, and store managers to stock clerks and merchandisers. Key characteristics of retail jobs include customer service, inventory management, and sales expertise. Employees often work in a dynamic environment that requires strong interpersonal skills, a customer-oriented approach, and the ability to adapt to flexible hours, including weekends and holidays, as retail is highly focused on providing a positive shopping experience to drive sales.