Location: Mountain Brook, AL
Company: The Cookie Place
with minimal supervision, to market, staff, and run the store. The Store Manager takes full ownership of the store. They plan, budget, and set goals for the store and meet demands in accordance with the company's needs. Dimensions This position reports to the Regional Manager in a particular operating location.
The Store Manager is responsible for managing their individual cookie store, including the selection, development, and retention of assistant managers, decorators, and associates. Additionally, they are responsible for maximizing sales growth, operating the store per company standards, and delivering exceptional customer service consistent with the culture of The Cookie Place,
Inc. Primary Accountabilities In addition to following The Cookie Place, Inc. 's policies and procedures, principle accountabilities are, but are not limited to: Operations and Financial Management Utilize available tools and resources to maximize sales and profits within their store.
Total sales responsibility approximately $350,000 to $1,000,000. Develop strategies to assist with marketing. Responsible for meeting store operations and customer service objectives based on The Cookie Place, Inc. standards. Oversee all cash handling procedures in the store including making deposits. Prepare ingredients for baking and decorating. Operate an oven and bake ingredients within standard constraints.
Decorate cookies and cakes with a wide variety of templates. Ensure cleanliness of the store and all preparation areas.
People Management Oversee all aspects of recruiting, training, and developing store personnel. Coach and develop associates to meet operational goals. Serve guests and create an exciting experience. In conjunction with the Regional Manager, handles all employee performance issues appropriately and in a timely manner, with pertinent, supporting documentation. Administrative Management Ensures that all Company policies and procedures are followed. Ensures that all Federal, State and Local laws are in compliance within each restaurant. Perform paperwork and other administrative tasks.
Other: Adhere to all Great American Cookie and The Cookie Place, Inc. standards. Perform other duties as required. Position Specifications 2-5 years of retail and/or food service management. 2-5 years of customer service. 1-2 years of cake decorating. Excellent customer service skills. Good verbal communication. Ability to multi-task. Attention to detail. Must be a team player. Must be 18+ years of age.
Retail jobs encompass a variety of positions within the retail industry, where goods or services are sold to consumers. Employees in these roles may be involved in sales, customer service, inventory stocking, and merchandising. A distinctive feature of retail jobs is the direct interaction with customers, providing them with assistance and managing transactions. Retail positions often require strong communication skills, flexibility in hours—including weekends and holidays—and the ability to adapt quickly to different tasks. Many retail jobs also present opportunities for advancement, especially for those who excel in salesmanship and customer relations.
Retail jobs encompass a variety of positions within the retail industry, where goods or services are sold to consumers. Employees in these roles may be involved in sales, customer service, inventory stocking, and merchandising. A distinctive feature of retail jobs is the direct interaction with customers, providing them with assistance and managing transactions. Retail positions often require strong communication skills, flexibility in hours—including weekends and holidays—and the ability to adapt quickly to different tasks. Many retail jobs also present opportunities for advancement, especially for those who excel in salesmanship and customer relations.
Retail jobs involve work in stores or outlets that sell goods directly to consumers. Employees in retail positions are responsible for a range of tasks including customer service, sales, managing inventory, cashiering, and merchandising. Key characteristics of retail jobs include direct interaction with customers, the need for excellent communication skills, flexibility with work hours including weekends and holidays, and the ability to adapt to fast-paced environments. Retail roles can range from entry-level positions to managerial roles, with opportunities for career advancement within the industry.
Retail jobs involve working in stores that sell goods directly to consumers. These positions can range from sales associates, cashiers, and stock clerks to store managers. Common characteristics of retail jobs include customer service, merchandising, inventory management, and the flexibility to work various hours, including weekends and holidays. Retail workers are often the face of a brand, responsible for creating a positive shopping experience and building customer loyalty.
