Location: Atlanta, GA
Company: First Horizon National
12 states across the southern U. S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.
S. Bank. SUMMARY Oversight of SBALG's policies, procedures, and internal controls is a critical aspect in retaining the SBA Guaranty. The SBA Quality Assurance Specialist Sr is responsible for ensuring the SBA Lending Group (SBALG) complies with SBA Loan Program requirements, Bank and department policies and
procedures, communicating directly with Bank, Department, and SBA representatives when issues arise, and contributing to continual departmental improvement. The employee works closely with SBA Bankers, SBA Credit Underwriting, SBA Loan Closing, SBA Portfolio Managers, and SBA Loan Operations along with any other SBA department associates to ensure guaranty integrity and outstanding client service.
ESSENTIAL DUTIES Review SBA Loan Files to ensure full compliance with applicable SBA SOP Ensure protection of the SBA Guaranty on each loan file Ensure quality of all loans closed within the department meets standards, which includes but is not limited to, reviewing loan processing checklists
and ensuring congruence across bank credit approvals, commitment letters, SBA Terms and Conditions, SBA Forms, and Loan Closing documents Continual evaluation of the effectiveness of departmental tools and processes, and when warranted, make informed change recommendations to SBA Leadership Confirm that all collateral has been perfected to ensure the bank obtains proper lien positions Excellent analytical, written, and verbal communication skills.
Strong interpersonal and presentation skills. Ability to excel in a team environment, manage multiple tasks concurrently, and prioritize. Performs all other duties as assigned ADDITIONAL RESPONSIBILITIES Manage the workflow utilize applicable measures at multiple points of the SBA Loan Workflow to ensure required due diligence has been met Continuously monitor regulatory requirements and bank credit policy to assure all procedures, tools, and resources are updated accordingly to remain accurate and up to date Exhibit proficiency and expert knowledge in tools and systems including but not limited to, participating in ongoing training that is delivered by the SBA and/or vendors and industry trade organizations, coach direct reports, as needed, and ensure they attend training to maintain acceptable proficiencies Ensure all loans are closed, funded, and booked within prescribed timeframes and with the highest degree of compliance and quality Handles confidential files and records of the bank Oversee and monitor the timely clearance of closing-related loan exceptions and report to SBA Management, as requested Timely prepare and disseminate reports as needed by SBA Leadership Peers Collaborate with SBA Leadership to ensure secondary market loan sale activities are successful and timely Decision loan documentation and compliance documents needed for department loans Other related duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: High school diploma or GED and 4+ years of experience or equivalent combination of education and experience COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office suite Follow Us Facebook -- /First Horizon Bank Twitter -- /First Horizon Bnk Linked In -- /company/first-horizon-bank Instagram -- /first_horizon You Tube -- /channel/UCEVs5OMj-b0H9Dr5Q209_-Q Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve.
We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)PDN-9ad9d305-744f-47ac-a7af-83eb1d6d7d0d
Quality Assurance (QA) jobs involve ensuring that products and services meet certain standards of quality before they reach the consumer. Those in QA roles are responsible for developing and implementing testing processes, inspecting products for defects and non-compliance, and analyzing quality data to drive improvements. A key characteristic of QA positions is the focus on preventing errors rather than just correcting them, which necessitates a proactive approach and attention to detail. Additionally, QA professionals often collaborate closely with production teams to foster a culture of quality throughout an organization.
Quality Assurance (QA) jobs involve ensuring that products, services, or software meet established standards of quality before they reach the consumer. Professionals in QA roles are responsible for identifying defects, implementing test strategies, and ensuring compliance with industry regulations. Key features of QA jobs include attention to detail, a systematic approach to problem-solving, and a focus on continuous improvement. QA specialists work to prevent errors and enhance customer satisfaction by aiming for zero defects and delivering reliable performance.
Quality Assurance (QA) jobs involve ensuring that products or services meet certain standards of quality before they reach the consumer. Individuals in QA roles are responsible for planning and implementing inspection processes, conducting tests, and analyzing the results to detect defects. They work to prevent errors and improve the overall quality of the final output. Key characteristics of QA jobs include attention to detail, a systematic approach to problem-solving, and a strong understanding of industry-specific regulations and quality standards. These professionals play a critical role in customer satisfaction and maintaining the reputation of a brand or company.
Quality Assurance (QA) jobs involve ensuring that products, services, or software meet established standards of quality before they reach the consumer. Professionals in QA roles are responsible for identifying defects, implementing test strategies, and ensuring compliance with industry regulations. Key features of QA jobs include attention to detail, a systematic approach to problem-solving, and a focus on continuous improvement. QA specialists work to prevent errors and enhance customer satisfaction by aiming for zero defects and delivering reliable performance.