Location: Waukegan, IL
Company: Medline
and finished product inspections, and support the QA team in product testing, documentation, and vendor qualification activities. MAJOR RESPONSIBILITIES: Investigate customer/sales force complaints and assure complaints are investigated accurately and closed in a reasonable amount of time.
Issue replacements, credits, or RGA's as required for complaint resolution. Notify sales reps/customers regarding the results of the investigation. Run monthly or quarterly complaint trend reports per SOP. Coordinate stock checks and rework of product as required in response to complaints. Identify appropriate actions required to prevent further complaints. Initiate manufacturing and supplier corrective
action reports and follow up to ensure corrective actions are implemented. Coordinate or perform inspections of new products or products from new vendor at branches and factories.
Responsible for building appropriate product documentation (e. g. Device Master Records) in compliance with applicable regulations and to support Design Control and Risk Management activities. Create and maintain inspection procedures. Education Typically requires a Bachelor's degree in Engineering, Science, Math or other related technical field. Knowledge / Skills / Abilities Experience in processing all relevant details, understanding and prioritizing their importance, and drawing clear and concise conclusions.
Experience using time management skills to prioritize, organize, and track details in order to meet deadlines of multiple projects.
Experience problem solving, overcoming obstacles, and reaching a positive and successful solution through mathematical or systematic operations. Experience using MS Office Suite products (Word, Excel, Power Point, Outlook). Position requires up to 10% travel.
Quality Assurance (QA) jobs involve ensuring that products or services meet specific standards and satisfy customer expectations. Professionals in this field focus on systematic processes and preventative measures during production or development to prevent mistakes and defects. QA roles typically require keen attention to detail, problem-solving skills, and knowledge of industry standards. They may encompass various tasks, such as developing quality assurance plans, conducting tests, and analyzing data to improve quality and reliability. QA jobs contribute significantly to a company's reputation by guaranteeing product consistency and safety.
Quality Assurance (QA) jobs involve ensuring that products, services, or software meet established standards of quality before they reach the consumer. Professionals in QA roles are responsible for identifying defects, implementing test strategies, and ensuring compliance with industry regulations. Key features of QA jobs include attention to detail, a systematic approach to problem-solving, and a focus on continuous improvement. QA specialists work to prevent errors and enhance customer satisfaction by aiming for zero defects and delivering reliable performance.
Quality Assurance (QA) jobs involve ensuring that products and services meet certain standards of quality before they reach the consumer. Those in QA roles are responsible for developing and implementing testing processes, inspecting products for defects and non-compliance, and analyzing quality data to drive improvements. A key characteristic of QA positions is the focus on preventing errors rather than just correcting them, which necessitates a proactive approach and attention to detail. Additionally, QA professionals often collaborate closely with production teams to foster a culture of quality throughout an organization.
Quality Assurance (QA) jobs involve ensuring that products and services meet certain standards of quality before they reach the consumer. Those in QA roles are responsible for developing and implementing testing processes, inspecting products for defects and non-compliance, and analyzing quality data to drive improvements. A key characteristic of QA positions is the focus on preventing errors rather than just correcting them, which necessitates a proactive approach and attention to detail. Additionally, QA professionals often collaborate closely with production teams to foster a culture of quality throughout an organization.
