Location: Woodridge, IL
Company: Nexterra Wine
Quality Assurance (QA) jobs involve ensuring that products or services meet specific standards and satisfy customer expectations. Professionals in this field focus on systematic processes and preventative measures during production or development to prevent mistakes and defects. QA roles typically require keen attention to detail, problem-solving skills, and knowledge of industry standards. They may encompass various tasks, such as developing quality assurance plans, conducting tests, and analyzing data to improve quality and reliability. QA jobs contribute significantly to a company's reputation by guaranteeing product consistency and safety.
Quality Assurance (QA) jobs involve ensuring that products, services, or processes meet established standards of quality through systematic activities and measures. These roles typically focus on preventing defects, identifying potential issues, and implementing solutions to maintain quality consistency. Key features of QA positions include rigorous testing, meticulous attention to detail, and a commitment to continuous improvement. QA professionals work across various industries, from software development to manufacturing, to safeguard customer satisfaction and comply with regulatory requirements.
Quality Assurance (QA) Jobs encompass roles focused on ensuring that products or services meet established standards of quality, reliability, and performance. These positions typically involve identifying defects, designing test procedures, conducting tests, and making improvements. Key characteristics of QA jobs include attention to detail, a strong understanding of quality metrics, the ability to analyze data, and problem-solving skills. Individuals in QA roles work closely with development teams and are critical in maintaining customer satisfaction by preventing errors and enhancing the user experience.
of processes both managed and delivered at the operational level. Develop and implement a case management mentoring process both managed and delivered at the operational level. Educate and equip operations with performance measurement and reporting tools that can be used to objectively measure and grow operations.
Provide national account and regulatory quality oversight. As applicable, provide oversight and management of URAC compliance and renewals. Work with executive, general and case management department management to ensure the case management department has implemented and is following Cor Vel standards inclusive of quality assurance, reporting and management processes. Work closely
with future talent acquisitions to ensure the consistent full implementation and training of all case management managers to Cor Vel standards, case management and report system usage.
Identify and participate in training and developmental needs of the case management leadership and including the training /re-training of all offices on standards and procedures, including usages of the Cor Vel case management and reporting system. Develop, run and interpret management reports to ensure the case management operations are utilizing the tools available to manage compliance of services delivery within company standards. Facilitate peer-to-peer quality reviews to ensure delivery of quality
case management. Review results and outcomes with general management and case management leadership and develop action plans where warranted.
Make recommendations in collaboration with field operations to ensure actions toward improvement are identified. Develop and oversee case management manager mentor program to facilitate the onboarding of new supervision and management to equip field with the tools for compliance and consistency of Cor Vel standards and procedures. Implementation, oversight and communication of regulatory requirements within case management services to include, state, federal and URAC. Identify trends and recommend action plans to management for continuous process improvement.
Performs other duties as assigned. Ability to travel up to fifty percent of the time. KNOWLEDGE & SKILLS: Excellent oral and written communication skills. PC literate, including Microsoft Office (Word, Excel). Strong knowledge of the clinical and case management processes. Strong knowledge and experience in quality assurance and training programs. Proficient in identifying case management office improvement opportunities and communicating and implementing solutions. Ability to remain poised in stressful situations and communicate diplomatically via telephone, computer, fax, correspondence, etc.
Ability to skillfully manage multiple, complex projects and competing priorities concurrently while working under pressure to meet deadlines and maintaining strong customer service orientation. Effective quantitative and analytical skills. Must have strong organizational skills. Ability to work independently or in a team environment while functioning as an educator rather than an auditor. Knowledge of the entire claims administration, case management and cost containment solution as applicable to third party administrator operations. EDUCATION & EXPERIENCE: Graduate of accredited school of nursing with a diploma/Associates degree (Bachelor of Science degree or Bachelor of Science in Nursing preferred)3 or more years of recent clinical experience, preferably in rehabilitation.
National certification (CRC, CIRS, CCRN, CVE, CCM, etc. ), CCM preferred. Four year degree at an accredited college or university preferred. Certified Trainer and/or Quality Assurance distinction, a plus. Four (4) years of case management experience preferred or equivalent experience. Prior quality assurance and/or training a plus. Current RN licensure. PAY RANGE: Cor Vel uses a market based approach to pay and our salary ranges may vary depending on your location.
Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. Pay Range: $56,860 - $91,580 A list of our benefit offerings can be found on our Cor Vel website: Cor Vel Careers Opportunities in Risk Management ABOUT CORVEL: Cor Vel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries.
Cor Vel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!
). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/shop, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. Cor Vel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. For more details: jobs-search. org/technology_downers-grove-c429922/quality-assurance-nurse-downers-grove_i1959775801
Quality Assurance (QA) jobs involve ensuring that products or services meet certain standards of quality before they reach the consumer. Individuals in QA roles are responsible for planning and implementing inspection processes, conducting tests, and analyzing the results to detect defects. They work to prevent errors and improve the overall quality of the final output. Key characteristics of QA jobs include attention to detail, a systematic approach to problem-solving, and a strong understanding of industry-specific regulations and quality standards. These professionals play a critical role in customer satisfaction and maintaining the reputation of a brand or company.
