Location: Duluth, GA
Company: Georgia United Credit Union
Branch. This position is responsible for initiating consultative conversations with members to serve and anticipate individual financial needs. Performs a broad variety of services to advise members on Credit Union products and services. Ensures a well-hosted member experience while working to meet or exceed the Credit Union's mission and objectives.
Actively builds long-term member relationships to enhance financial wellness and positively enrich the lives of members and the communities we serve. Georgia United Credit Union regularly evaluates market data to establish salary ranges that enable us to offer the best, competitive compensation package for our positions. Individual compensation
packages are based on various factors unique to each candidate, including skill set, experience, qualifications, internal alignment and other job-related factors.
Starting salary $19.75/hr. Responsibilities: Receives incoming calls and responds to member questions in a professional manner. Completes all required documentation and reports accurately and promptly. Completes research and resolves documentation errors or discrepancies. Forwards complex issues to a Team Lead or management for review. Provides general information to members on Credit Union policies, procedures and programs. Provides complete and accurate information to members on accounts, payments, interest rates, product
options and savings programs. Provides accurate and complete information about Credit Union products and services.
Actively and professionally cross sells Credit Union products and services using good telephone interview techniques to build a financial relationship with members in alignment with the Credit Union's business strategies. Performs basic account maintenance functions and automatic transfers for loan payments. Assists in servicing loans by processing such items as payoff, payment inquiries and address changes. Acts as liaison between members and other departments and follows through on resolutions. Promotes and establishes strong, positive and productive working relationships within the organization through commitment to the company's vision statement, core values and business principles.
Qualifications: High school diploma or equivalent required. 2 - 5 yearsof high volume call center or related experience. General understanding of financial products and services. Solid math and/or accounting skills. Computer proficiency with MS Office, including Word, Excel and Power Point, Internet, and Email. Ability to provide excellent member service by phone and remain professional and calm under pressure. Strong interpersonal skills with professional member service attitude and excellent telephone etiquette.
We offer competitive compensation and a multiple-option benefit package including health, vision, dental, basic and optional life, short and long-term disability, paid time off, annual time off, service days, Traditional and Roth 401(k) plans and company matching, flexible spending account, AFLAC and tuition assistance. All applications for employment must be submitted using Georgia United's online careers website. Only candidates meeting the minimum qualifications and requirements will be considered for career opportunities. To apply for opportunities, please visit: rb.
gy/fv39k Georgia United Credit Union is proud to be an Equal Opportunity Employer Georgia United participates in E-Verify PDN-98621d66-ba6c-4895-81d4-8b9aa85c83ae
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adherence to safety regulations Apply testing criteria in accordance with applicable specifications or standards and evaluate results Interpret radiographs, cathode ray tube (CRT) or digital readouts, conductivity meters and visual indicators Organize and report test results Perform specialized inspections May instruct and supervise others Perform other job-related tasks as assigned by management High School Diploma or equivalent Some college preferred Certified Level II Technical background in NDT methods and procedures Demonstrated ability to effectively perform assigned NDT tasks and interpret results of inspections Knowledge of NDT equipment Experience in report writing Competitive salary
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