Location: Rochester, NY
Company: Entre Computer Services
Entre is a family-oriented organization that provides great flexibility in professional growth, offers resources for individual success in a team environment, and recognizes the importance of work-life balance. We are excited to be hiring for a Deskside Support Technician.
This position is contract to hire. If you'd like to join a dynamic organization and have the opportunity to stay on the cutting edge of new technology while constantly being exposed to new environments - this is the place for you! Qualified candidates may apply to this posting or send your resume to xyz X@ What we're looking for: This position is to provide IT technical support for all approved end-user computer hardware,
software and related technologies. Support also includes the scheduling and installation of approved hardware and software to meet customer and organizational needs.
The position also require independent analysis and problem solving as well as great customer service skills. What you will be doing: Acts as a liaison with end-user for computer related issues and escalations. Acts as a technical resource in assisting customers to backss and resolve hardware and software issues. Install and configure computers, monitors, and peripherals such as printers, scanners, smartphones and other related hardware. Upgrade operating systems and software. Assist with new project requests as needed. Create
and update documentation as needed. Track and document, within the ticketing system, progress and steps taken to resolve issues.
Performs and assists in hardware and software maintenance services. What you will need to have: Associate's degree in Computer Science or related field preferred. 2-3 years of Information Technology experience preferred. Strong customer service skills required. PDN-9ad5bcdc-d5fc-4283-bf8a-642318fded87
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Other Jobs is a term often used to describe employment positions that do not fall into the traditional categories of work or are alternative forms of employment. These jobs can vary widely and may include freelance gigs, odd jobs, temporary roles, or any unconventional job position. The key characteristics of Other Jobs include flexibility, diversity of tasks, and potentially irregular working hours. They may not require a specific set of skills or a long-term commitment and often provide individuals with unique opportunities to gain experience in various fields.
