Location: Los Angeles, CA
Company: Japanese American National Museum
of Japanese American history, the Japanese American National Museum (" JANM" ) creates groundbreaking historical and arts exhibitions, educational public programs, award-winning documentaries, and innovative curriculum that illuminate the stories and the rich cultural heritage of people of Japanese ancestry in the United States.
JANM also speaks out when diversity, individual dignity, and social justice are undermined, vigilantly sharing the hard-fought lessons accrued from this history. Its underlying purpose is to transform lives, create a more just America and, ultimately, a better world. A leading institution in social justice, equity, and inclusion, JANM is committed to
galvanizing and advocating for the AAPI community and its voice has never been more urgent or relevant than during this time of rising hate, division, and racism.
JANM started as a dream, but without funding or a site. Within 20 years of its incorporation, JANM built a campus, traveled exhibitions internationally, became a Smithsonian Affiliate, received the National Medal for Museum and Library Services (America's highest honor for museums), secured its community's history, and changed how Americans think about Japanese Americans. In early 2023, JANM's work under the National Center for the Preservation of Democracy (Democracy Center) was invigorated with new programming to convene and
educate people of all ages about democracy to transform attitudes, influence culture, and promote civic engagement.
Utilizing JANM's historical collection of artifacts, stories, and cultural perspective, Democracy Center explores the rights, freedoms, and enduring fragility of democracy, helping to build bridges and find common ground between people of diverse backgrounds and opinions. Working at the nexus of community, arts, and social justice, Democracy Center surfaces solutions for the most pressing issues facing democracy. JANM's next chapter is about fulfilling their promise to their founders and amplifying its voice. JANM has embarked on the largest comprehensive campaign in their history - a five-year campaign to raise $65 million to secure their future and transform their physical and digital campus, exhibitions, and programming.
To learn more about this comprehensive campaign, visit the case for support. For more information on the Japanese American National Museum, please visit JANM's website. The Opportunity At this exciting time in the organization's evolution, the Japanese American National Museum (JANM) seeks a highly committed and proactive Chief Impact Officer (CIO) to work alongside its President and Chief Executive Officer (CEO) and talented leadership team.
The CIO will be an inspiring, impactful, and mission-aligned collaborator who will provide strong organizational leadership to ensure that staff, operations, systems, and programs are working in support of the overall mission, allowing the CEO to focus on vision, thought leadership, fundraising, external relations, and completing JANM's $65 million Comprehensive Campaign to revitalize, amplify, and secure its future, seeking financial sustainability to achieve the mission and work of JANM. Reporting to the CEO, the CIO will be responsible for managing and guiding the day-to-day operations of the museum with a focus on creating impact through programming, strategy, external relations, and operational efficiencies.
The CIO will drive and implement changes in JANM's operating model in support of the strategy and the outcomes it seeks in order to achieve deeper impact and enhance operational and programmatic synergy across the organization This experienced leader will impact organizational productivity and performance by streamlining planning and programs, strategic initiatives, overseeing various work streams and functions, and developing and communicating objectives between various departments.
Serving as a trusted strategic thought partner to the CEO, CFO, CDO, leadership team, and Board of Trustees, the CIO will bridge internal and external organizational needs, driving internal initiatives related to strategic planning, staff development, succession planning, organizational development and change management, deeper integration across teams/departments, and externally facing initiatives including community building and communications. Acting as a change agent and culture builder, the CIO will bring " best in class" policies and procedures to ensure staff are working together and efficiently towards common goals.
Specific Responsibilities Act as an advisor to the Chief Executive Officer. Serve as a core member of JANM's leadership team, working alongside cross-functional leads to remove roadblocks and build healthy relationships across the organization. Assist JANM leadership in facilitating effective decision-making. Oversee JANM's programs and strategic initiatives from development through successful execution under the guidance of senior leadership and departmental heads. Review, design, and execute on improvements to the organizational structure, find knowledge and skill gaps, and help address them.
Improve current processes and coordinate organizational procedures for optimized efficiency and productivity. Serve as liaison between staff, executives, senior leaders, and the Chief Executive Officer across functional areas. Oversee daily operations through collaboration with senior management and department leaders. Ensure programs complement across departmental goals related to fundraising, outreach, membership, and support of a robust volunteer culture. Build and develop relationships to increase efficiency and responsiveness of existing operations, ensure budget alignment, and help to define new operational strategies, working with the CEO and other executives on special projects.
Represent JANM and the CEO externally, when necessary, by meeting with key constituents. Candidate Profile While no one person will meet all the criteria, the ideal candidate will have many of the following attributes and competencies: Passion for Mission The Chief Impact Officer will bring a genuine passion for the arts and a commitment to civil liberties, social justice, and racial, ethnic, and cultural diversity.
This leader will embrace, believe, and be committed to the mission of JANM and will engage others in inspiring conversations about JANM and its programs, exhibits, and events. They will recognize and be inspired by JANM's role as an advocate for the broader AAPI community. Moreover, the CIO must be able to authentically communicate the values of the organization and the importance of strengthening the civic and cultural bonds of the museum and its diverse communities regionally and nationally. Strategic Leader and Change Management The CIO will be a decisive leader, skilled at building and leading high-performing teams with professionalism while guiding growth and development from within and helping to expand JANM's national and international presence.
The CIO will set clear priorities, delegate and guide investments in people, systems, programs, and operations. Managing the strategic planning process, the CIO will bring superb project management skills and capabilities, ensuring alignment between work plans and strategic goals across all departments. This leader will demonstrate experience in significant change management processes that require securing buy-in and leading by influence across a wide range of constituents.
With the ability to drive change internally as well as externally, the right candidate will have an aptitude to take risks, see opportunities, and pivot when necessary. Operations Excellence and Organizational Development This leader will have a keen understanding and proven track record of how to lead organizational change, empower people, influence colleagues and decision making, and work across departments in a complex organization. They will oversee the creation of new processes and/or tools in collaboration with the CEO, CFO, and CDO to ensure programs and projects are timely, on budget, and within the scope set forth in their plans.
They will have experience with people and culture, organizational development, and systems-related projects, and be flexible in adapting to emerging museum needs as they develop. They will demonstrate an inclusive culture of giving and receiving feedback to facilitate ongoing learning and development. Relationship Builder, Culture Leader, and Collaborator The CIO will be an individual with high emotional intelligence, skilled at listening to and learning from leadership, staff, and other constituents.
A natural relationship builder, the CIO will bring deep experience in a senior operations and administration role, preferably from the arts, culture, or museum realm, with a track record of building and enhancing culture during a period of growth and transformational change. The CIO will foster trust and collaboration amongst team members, empower managers and leaders, develop systems of accountability, and possess the ability to remain flexible while managing change with confidence and poise. This leader will be comfortable in the broader arts and cultural community to advance the mission of JANM locally, nationally, and beyond.
Excellent Communication and Management Skills A highly skilled communicator, the CIO will be effective in all forms of communication including written, verbal, and presentation. The CIO will be a dynamic communicator with cultural competency to reach the wide variety of roles and communication styles within the organization and the broader JANM community. They will be skilled at presenting information in a clear, confident fashion to a range of constituents. The CIO will be a skilled manager with strong executive presence, equipped to build bridges across departments, and foster a culture of collaboration and mutual respect, encouraging a diversity of opinions, values, and perspectives.
Moreover, the CIO will have an entrepreneurial spirit, willing to roll up their sleeves, with a track record of fostering success. Compensation & Benefits Salary is competitive and commensurate with experience. The salary range for this role is $160,000 - $200,000 with a generous benefits package. Contact Koya Partners, the executive search firm that specializes in mission-driven search, has been exclusively retained for this engagement. Express interest in this role by filling out our Talent Profile or email xyz X@.
All inquiries and discussions will be considered strictly confidential. Koya Partners is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email xyz X@. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process. Japanese American National Museum is an equal opportunity employer and strongly encourages applications from people of color, persons with disabilities, women, and LGBTQ+ applicants.
About Koya Partners Koya Partners, a part of Diversified Search Group, is a leading executive search and strategic advising firm dedicated to connecting exceptionally talented people with mission-driven clients. Our founding philosophy- The Right Person in the Right Place Can Change the World -guides our work as we partner with nonprofits & NGOs, institutions of higher education, responsible businesses, and social enterprises in local communities and around the world. For more information about Koya Partners, visit /our-brands/koya-partners/.
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