Agency Administration Leader- Houston | Houston, TX

Detailed Information

  • Location: Houston, TX

  • Company: State Farm

and talents of all associates, and creates a Good Neighbor culture. We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture.

We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more! Visit our Careers page for more information on our benefits , locations and the process of joining the State Farm team! Responsibilities Duties and Responsibilities: Interprets and addresses Agent's Agreement adherence Addresses

agent conduct and Enterprise expectation issues Individuals will be highly trained and skilled and will exercise independent judgment and discretion on contract and compliance matters Incumbents are required to acquire and maintain appropriate licenses, certifications and registrations (SIE, Series 6, and Series 26) Must maintain a valid license to lawfully operate vehicles as directed/requested by State Farm Job may require incumbent to travel to agent offices, market area offices, industry meetings, etc.

via commercial transportation or driving motor vehicles May work irregular hours Strong working knowledge of the State Farm Agency system, Agency contracts and State Farm products and

services in order to support agents in meeting Enterprise expectations Additional Details: The AAL proactively monitors trends to identify and address consulting and training opportunities with agents Works directly with agents on behalf of the company to address Agent's Agreement and Enterprise expectations Plans and leads investigations.

Including formulating investigation plan; interviewing individuals; reviewing agent licensing status and sales activity Investigates and addresses disputes between agents Collaborates with Sales Leaders, Agency Executives, and Enterprise Compliance and Ethics to respond to agent and licensed staff conduct and Enterprise expectation issues Develops and presents recommendations on agent and licensed staff agreements (including contract termination), sponsorship, registration, and suspension Manages the agent termination and exit strategy Coaches Agency leadership through the resolution authority and termination process Facilitates action regarding agent office security concerns to appropriate authority (office break-ins, integrity concerns) Qualifications Each opening may require specific background, experiences, and skillsets depending upon the needs of the territory.

Typical qualifications include: Insurance/Financial Services agency leadership experience Strong Industry knowledge is beneficial (Financial Services, Auto, Home, and Life Insurance) Demonstrated leadership results Business development and consulting experience Ability to influence others Strong communications skills with ability to break down complex problems into simple terms Local network or personal knowledge of a geographic location beneficial in certain markets Bachelor's Degree or higher-level education desired PDN-9ad3c3a7-6dce-47f7-aa34-0170c64d0ba5

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