Location: Syracuse, NY
Company: National Grid
the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
Position Overview The Unified Technology Operations Center (UTOC) is a leading provider of network solutions, offering cutting-edge technology and services to National Grid's global operations. We operate a state-of-the-art Network Operations Center (NOC) that serves as the central hub for monitoring and managing our network infrastructure. We are currently seeking
a highly skilled and motivated individual to join our team as a Shift Supervisor in the NOC. As a Shift Supervisor, you will be responsible for overseeing the operations of the network infrastructure during your designated shift.
You will lead a team of network technicians and engineers, ensuring the smooth functioning of our network systems and providing timely resolutions to any issues that may arise. Your role will be crucial in maintaining high-quality service levels and minimizing downtime for our customers. Responsibilities 1. Supervise a team of network technicians and engineers, providing guidance, support, and training as needed.2. Monitor the network infrastructure, ensuring
optimal performance and availability, and taking proactive measures to prevent any potential issues.3.
Respond promptly to network incidents, troubleshoot problems, and coordinate with the team to resolve them efficiently.4. Prioritize and delegate tasks to team members, ensuring that all critical issues are addressed promptly and effectively.5. Collaborate with other shift supervisors and the UTOC Manager to ensure seamless handover between shifts and maintain continuous network operations.6. Maintain accurate documentation of network incidents, resolutions, and procedures, ensuring that knowledge is effectively shared within the team.7. Conduct regular performance evaluations for team members, providing feedback and identifying opportunities for growth and development.8.
Stay updated with industry trends, emerging technologies, and best practices, and implement them as appropriate to enhance network performance and efficiency.9. Foster a positive and collaborative work environment, promoting teamwork and effective communication among team members.10. Adhere to company policies, procedures, and security protocols, ensuring compliance with industry standards and regulations. Qualifications 1. Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience).2.
Proven experience in network operations, preferably in a NOC environment, with a strong understanding of network protocols, architectures, and troubleshooting methodologies.3. Previous experience in a supervisory or leadership role, with the ability to mentor and motivate a team.4. Strong analytical and problem-solving skills, with the ability to make sound decisions under pressure.5. Excellent communication skills, both verbal and written, with the ability to effectively convey technical information to both technical and non-technical stakeholders.6.
Proficiency in using network monitoring tools and software.7. Ability to work in a fast-paced environment, managing multiple priorities and meeting deadlines.8. Strong attention to detail and a commitment to delivering high-quality results.9. Professional certifications such as CCNA, CCNP, or equivalent are highly desirable.10. Flexibility to work in rotating shifts, including nights, weekends, and holidays. Join our dynamic team and play a vital role in ensuring the smooth operation of our network infrastructure. Apply now and help us deliver exceptional network services to our valued customers!
More Information Please be advised that this role will be based onsite at.300 Erie Blvd W Syracuse NYThis role will involve shift work. Here are the 3 shifts we have.1st Shift: 7AM-6PM EST2nd Shift: 1PM-12AM EST3rd Shift: 10PM-9AM ESTFurthermore, you'll be expected to work 4 days a week in 10 hour shifts from Sunday to Wednesday or Wednesday to Saturday. Please list in your cover letter and/or resume your prefrences when it comes to bads in order and also which schedule (between Sunday to Wednesday and Wednesday to Saturday) you like best. We'll try to accomodate your preferences as best as we can but we ask that you also be flexible.
#LI-SS2Salary $111,000 - $131,000 a year This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be backssed and provided offers against the minimum qualifications of this role and their individual experience. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.
National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team. PDN-9acb6710-a-7985d1037035
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Other Jobs is a category that encompasses a diverse range of employment opportunities outside traditional or mainstream careers. This category can include freelance work, gig economy roles, alternative industry positions, or even unconventional vocations that don't fit neatly into established job classifications. The key characteristics of other jobs are their non-standard nature, flexibility in terms of hours and commitment, and often, an entrepreneurial or creative spirit. They are ideal for individuals seeking less conventional career paths and those who wish to tailor their work-life to personal preferences or circumstances.
Other Jobs is a comprehensive category that encompasses a diverse range of employment opportunities outside of the standard or mainstream career paths. These jobs may include gigs, freelance work, or unique roles in various industries that don't fit conventional job descriptions. The key features of Other Jobs include flexibility, non-traditional work environments, and often, the necessity for a creative or entrepreneurial mindset. They cater to individuals seeking alternatives to the nine-to-five routine, offering the chance to pursue passions or balance work with other life commitments.
PPO discounts Position requires knowledge of the Fee Schedule and the operation of the computer terminal May consult reference materials in the auditing process Requires regular and consistent attendance Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)Additional duties as assigned PRODUCTION REQUIREMENTS: Based upon situation or state specific issues meet 98% accuracy, 10,000+ keystrokes per hour KNOWLEDGE & SKILLS: Knowledge of medical terminology, workers’ compensation billing guidelines and fee schedules Knowledge of CPT/ICD/HCPS coding Knowledge of UBO4/DWC-9/DWC-10 and CMS 1500 form types preferred Strong
interpersonal skills and commitment to customer service Able to work collaboratively and independently Able to identify problems and find creative, effective solutions Able to balance multiple prioritieinteractioncellent verbal and written communication skills Highly developed organizational abilities as well as time management skills Must be proficient in Microsoft applications EDUCATION & EXPERIENCE: High school diploma or equivalent1-2 years of data entry experience Experience with Medical Bill Review preferred PAY RANGE: Cor Vel uses a market based approach to pay and our salary ranges may vary depending on your location.
Pay rates are established taking into account the following
factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions.
Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc. ) new hires may be slotted into a different level, either up or down, based on backssment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $14.20 - $21.81 per hour A list of our benefit offerings can be found on our Cor Vel website: Cor Vel Careers Opportunities in Risk Management ABOUT CORVEL: Cor Vel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries.
Cor Vel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities.
Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT! ). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/shop, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. Cor Vel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Hybrid For more details: jobs-search. org/technology_syracuse-c441325/bill-review-analyst-i-syracuse_i1971241010
