Location: Syracuse, NY
Company: National Grid
pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow.
This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. Job Purpose Renewable energy, such as solar, wind, and hydro, has grown significantly at National Grid. New and complex billing programs have been developed by National Grid to bill and credit these renewable energy accounts. National
Grid is seeking billing analysts to support, analyze, and report on the existing renewable energy programs, as well as design, test, and implement the upcoming new programs.
Key Accountabilities Prepare process workflows to show an account's lifecycle from account initiation to account closure. Document the monthly billing cycle for renewable energy accounts. Interview end users and IT resources to develop the process flows. Track and monitor accounts for billing. Analyze and resolve accounts that do not bill and escalate those that cannot be resolved. Write reports tracking billing percentages and time to resolve. Analyze and track user reported issues. Identify root cause and communicate
resolutions to end-users. Update processes or training to prevent user issues in the future, or document needed system fixes for IT.
Report on metrics. Create processes and controls for renewable energy credit payments. Monitor the monthly payments and controls. Identify any issues and correct as needed. Analyze and answer customer questions on payments. Report on metrics. Become a liaison between the NG users, IT, and the external customers. Handle external customer escalation issues. Create business requirement documents to implement new solar programs into the billing system, based on review of regulatory orders and end user interviews. Create test conditions to ensure business requirements are met by the updated billing system.
Execute the test conditions and report on metrics. Create an implementation plan to deploy new IT solutions to the billing systems, identifying impacted business units, process flows, and required training. Create queries on a relational database to satisfy business requests or identify accounts with specific conditions. Keep up to date with market / regulatory developments for utilizes and renewable energies in order to ensure the optimization of best practice for National Grid. Challenge existing ways of working and continuously seek ways to do things better in order to drive greater efficiencies within assigned area.
Qualifications Knowledge & Experience Requirements: Employees are expected to have the knowledge & experience listed below. A Bachelor's degree in a business, systems, or financial area; or equivalent work experience. Knowledge and experience with an account-based billing systems, especially a utility billing system, preferred but not required. Able to manage one's own work, especially when having multiple tasks and duties. Utility industry experience is preferred, but not required.
Knowledge of National Grid's business operations, company policies, and business systems preferred, but not required. Proficient in Microsoft Office products (Excel, Word, Power Point, Access). Proficient in relational database querying techniques (SQL) desirable. Experience and proficiency in National Grid billing systems is desirable. Capability Requirements: Analytical Thinking: Analyzes and interprets operational procedures, activities, and pertinent business documents toward logical conclusions and expected outcomes (identifying several likely causes or consequences of a situation) Impact and Influence: Uses direct persuasion to influence others, using basic data, logic or a solid business case Customer Orientation: Takes personal responsibility for correcting problems promptly and communicates customer expectations Attention to Detail: Reviews accuracy of own work and checks that all details are completed Conceptual Thinking: Sees patterns or trends in data or situations, notices when something is similar to a past situation Information Seeking: Establishes the facts by digging deeper, asking probing questions and challenging initial responses from different sources More Information #LI-JF1#LI-HYBRID Salary $65,000 - $77,000 a year Salary commensurate with location and experiencer This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills.
Candidates will be backssed and provided offers against the minimum qualifications of this role and their individual experience. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.
National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team. PDN-9acb6704-2f6f-44e6-ba08-70b7a26fd83a
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Other Jobs is a category that encompasses a diverse range of employment opportunities outside traditional or mainstream careers. This category can include freelance work, gig economy roles, alternative industry positions, or even unconventional vocations that don't fit neatly into established job classifications. The key characteristics of other jobs are their non-standard nature, flexibility in terms of hours and commitment, and often, an entrepreneurial or creative spirit. They are ideal for individuals seeking less conventional career paths and those who wish to tailor their work-life to personal preferences or circumstances.
Other Jobs is a comprehensive category that encompasses a diverse range of employment opportunities outside of the standard or mainstream career paths. These jobs may include gigs, freelance work, or unique roles in various industries that don't fit conventional job descriptions. The key features of Other Jobs include flexibility, non-traditional work environments, and often, the necessity for a creative or entrepreneurial mindset. They cater to individuals seeking alternatives to the nine-to-five routine, offering the chance to pursue passions or balance work with other life commitments.
PPO discounts Position requires knowledge of the Fee Schedule and the operation of the computer terminal May consult reference materials in the auditing process Requires regular and consistent attendance Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)Additional duties as assigned PRODUCTION REQUIREMENTS: Based upon situation or state specific issues meet 98% accuracy, 10,000+ keystrokes per hour KNOWLEDGE & SKILLS: Knowledge of medical terminology, workers’ compensation billing guidelines and fee schedules Knowledge of CPT/ICD/HCPS coding Knowledge of UBO4/DWC-9/DWC-10 and CMS 1500 form types preferred Strong
interpersonal skills and commitment to customer service Able to work collaboratively and independently Able to identify problems and find creative, effective solutions Able to balance multiple prioritieinteractioncellent verbal and written communication skills Highly developed organizational abilities as well as time management skills Must be proficient in Microsoft applications EDUCATION & EXPERIENCE: High school diploma or equivalent1-2 years of data entry experience Experience with Medical Bill Review preferred PAY RANGE: Cor Vel uses a market based approach to pay and our salary ranges may vary depending on your location.
Pay rates are established taking into account the following
factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions.
Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc. ) new hires may be slotted into a different level, either up or down, based on backssment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $14.20 - $21.81 per hour A list of our benefit offerings can be found on our Cor Vel website: Cor Vel Careers Opportunities in Risk Management ABOUT CORVEL: Cor Vel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries.
Cor Vel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities.
Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT! ). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/shop, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. Cor Vel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Hybrid For more details: jobs-search. org/technology_syracuse-c441325/bill-review-analyst-i-syracuse_i1971241010
