Location: New York, NY
Company: Atrium Staffing
resolving large chargeback disputes. The Chargeback Coordinator role will involve analyzing data, communicating effectively with various stakeholders, and utilizing advanced Excel skills to streamline processes. Responsibilities of the Chargeback Coordinator: Investigate and analyze chargeback claims initiated by financial institutions, identifying root causes and discrepancies Utilize advanced Excel functions to organize and manipulate data, creating reports and summaries for chargeback trends and resolution strategies Collaborate with internal teams to gather necessary information and documentation for dispute resolution Identify opportunities for process improvements and contribute to the
development of best practices for chargeback management Qualifications for the Chargeback Coordinator: Proven experience in a similar role within an e-commerce or retail environment Experience with a consumer product, ideally at a wholesaler or retailer Advanced proficiency in Excel, including VLOOKUP, Pivot Tables, and data analysis functions Familiarity with Electronic Data Interchange (EDI) is a plus Strong analytical and problem-solving skills with meticulous attention to detail Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments Ability to multitask and prioritize workload in a fast-paced environment Education Requirements: Bachelor
s degree in Business Administration, Finance, or a related field (or equivalent work experience) is required Benefits: Atrium Care Package available, upon eligibility.
(Including healthcare plans, discount programs and paid time off) As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, interaction (including gender, pregnancy, interactionual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation. EOE/M/F/D/V/SO Position ID: 134399
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