Marketing Operations Intern (Chicago/Hybrid) | Chicago, IL

Detailed Information

  • Location: Chicago, IL

  • Company: Feeding America

Feeding America is the nation's largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.

Learn more about Feeding America here. This position is based out of Feeding America's Chicago office location in the heart of downtown Chicago. At Feeding America, we believe in offering a flexible work environment. Interns can be in the office an average of 2 days a week (Tuesday through Thursday) and work from home on other days The internship program is designed to give you an opportunity to complement your formal education with

career-related experience and is open to current undergraduates, individuals starting their graduate degree in the fall and current graduate students. The internship will provide a stimulating and substantive work experience, coupled with an experience to expand your knowledge and understanding of Feeding America.

The Opportunity This process-oriented role within the Marketing Operations team will have a focus on our digital marketing support activities, with 2 primary focus areas. The first is helping build a comprehensive and documented process for how the department and its vendors select, develop, implement and report on marketing tests. Currently, each channel and vendor approaches

testing differently, and the goal of the work is to recommend a common approach.

This will include: Interview all current testers in dept and at vendors. Document current testing tactics and strategies used by differing teams. Work with manager and others to build a shared process in building, measuring, and reporting on tests. Present initial report to testing teams, gain insights and alignment. Present final version to management team. The second area is focused on reviewing, updating and documenting our approach to quality assurance practices. This will include reviewing the documentation for the current process, validating the platforms being used for testing are appropriate, and identifying where opportunities exist to add or remove platforms from our QA process.

The role will have exposure to: Staff throughout the Marketing and Digital Experience department Key vendors staff Technologies including but not limited to; Google Analytics 4, Optimizely's testing suite, Tableau, our Every Action email platform, our Drupal-based website. Internship Duration 06/04/24 through 08/23/24 (12 weeks total - 40 hours per week) Hourly Salary $16 - Undergraduate Students $17 - Students between Undergrad and Graduate school (starting Grad school in the Fall) $18 - Graduate Students Requirements Familiar with web analytics, specifically Google Analytics Digital marketing, website management, web development or other digitally oriented work.

Able to interview others to document business processes Graduate level preferred due to experience. Feeding America recognizes and values diversity. Our goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging andcontribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need.

We encourage individuals from historically under-represented communities and individuals with lived experience of hunger to apply. PDN-9ae7d746-d98d-4093-8ab5-8852591662f3

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