Location: Chicago, IL
Company: Ies Abroad
Reports to: Associate Director, Global Marketing Direct reports: One - Drupal Developer, International Websites Start date: ASAP Location: While SAF and IES Abroad is headquartered in Chicago, the Product Owner will work out of his or her home office or work out of IES Abroad headquarters in Chicago, as required.
About us: Everything we do is about the IES Abroad student. Our profoundly passionate team of study abroad professionals believes in creating once-in-a-lifetime educational adventures that transcend expectations. Our goal is to rock the world of some 6,000 study abroad students every year. From our headquarters in Chicago to our 120 study abroad programs in 30 global locations
worldwide, we create authentic global education and life-affirming cultural experiences. We work at IES Abroad because we believe that every student should have the opportunity to go abroad - especially in a fun, safe, and superior academic and cultural environment.
We believe so strongly in the power of our program, that we actively recruit students from diverse populations and provide more than $3 million in scholarships year after year. We are proud that our students are as diverse and exciting as the countries we study. We're not ashamed to admit, we're a little bit obsessed with study abroad. When you join IES Abroad, you are a part of a diverse community of global leaders who know
that our differences in skills and backgrounds are just as important as our shared passions and mission.
Our work to educate students to become global leaders is grounded in our commitment to diversity, equity, inclusion, and anti-racism. We are a global organization made up of colleagues with a variety of backgrounds, cultures, and perspectives, and we are committed to creating an inclusive, welcoming environment for all employees, surrounded by a mix of talented professionals. You'll want to come to work and, more importantly, want to stay and advance our mission together. Summary of position: As part of the Global Marketing Department, the Product Owner, International Websites leads the development, design, and deployment of digital solutions on the SAF website and portals.
They serve as the voice of the user and translate international market needs into digital recommendations and a strategic roadmap, of which they oversee the implementation in collaboration with the web development team. The Product Owner, International Websites is a highly strategic and technical professional with demonstrated communication skills and the abilities to interpret the needs of users, collaborate with peers to deliver quality solutions, and coordinate and prioritize sprints to bring those plans to fruition.
Essential job responsibilities & duties: Strategic Direction and Collaboration: Translate the international team's marketing goals into website tactics and technical solutions under the guidance of the Associate Director of Global Marketing. Develop strategic direction and roadmap for the Study Abroad Foundation's (SAF) website, including public content and portals. Work in partnership with the Web Platforms & Marketing Manager for China to coordinate efforts between studyabroadfoundation. org and safchina. cn, ensuring alignment and consistency across platforms.
Collaborate closely with the Assistant Director of Web Strategy & Development for IES Abroad to create synergy and efficiencies across shared areas with the IES Abroad website. Serve as the expert on SAF's web presence, deeply understanding the functionality and experience goals. Manage international web budgets, actively participating in planning, forecasting, and reconciling expenses to ensure cost-effective project execution. Vendor and Resource Management: Oversee and manage relationships with vendors for the SAF websites, including the development partner agency, server provider, third-party plugins, translation integrations, and relevant configurations where applicable.
Coordinate development work across the Continuous Development Agreement with the web development partner and align efforts with the in-house Drupal Developer resource. Project and Team Management: Organize, prioritize, and backss the work of the SAF Department's development resources. Oversee ticket resolution, testing, and planning for long-term site improvements. Serve as the SAF website lead in cross-departmental meetings and support the organizational-wide Systems Rebuild effort as the expert on international web systems.
Technical Execution and Oversight: Drive the development, documentation, and adaptation of website usage. Manage site health and SEO implementation from a technical perspective. Monitor and research technological advancements to improve the online user experience, keeping abreast of the latest web developments and online study abroad trends. Performance Analysis and Reporting: Continuously backss business objectives, documenting and monitoring KPIs, validating requirements and acceptance criteria. Manage internal reviews, handle conflicting stakeholder views, and provide internal updates.
Contribute to, document, and troubleshoot web-related enhancements, projects, fixes, and testing. Conduct ongoing competitive and industry analysis to identify trends and growth opportunities. Communication and Advocacy: Collaborate with content marketers across the US, APAC, and other international markets as required to align on content solutions, enhancing efficiency and creativity. Communicate effectively and directly with all stakeholders and end-users, as applicable. Serve as an advocate for the user, ensuring a quality experience throughout the student journey.
Operational Excellence: Drive focused decisions within owned areas and contribute to broader marketing-related decisions. Accurately document completed work and ensure established deadlines/estimates are met. Work with colleagues in APAC, accommodating early/late meetings with country offices outside the U. S. Experience & Qualifications/Skills: At least 5 years of related work experience, with a minimum of 3 years in roles such as Product Owner, Product Analyst, or Product Manager. Hands-on experience with Drupal. Proven project management skills and experience with Agile techniques.
Experience in directly engaging with stakeholders to identify and prioritize product needs. Strong listening and negotiation skills, capable of finding compromises and trade-offs to maximize value across all stakeholders. Core Competencies and Personal Attributes: Strong collaboration attitude with the ability to coordinate work across teams, departments, and vendors. Demonstrated ability to switch contexts while staying organized and maintaining focus. Capable of working effectively from a remote office and staying on task. Proven ability to build and sustain strong relationships and accept constructive criticism.
Demonstrated values and commitment to promoting diversity, equity, inclusion, and anti-racism. High level of self-motivation, integrity, and strong interpersonal skills. Self-starter with the aptitude to quickly learn and implement new technologies. Communication and Management Skills: Excellent written and verbal communication skills, with the ability to clearly present and articulate complex business and software requirements to diverse audiences. Well-organized with the ability to prioritize and manage multiple complex projects simultaneously. Competency in effectively communicating business requirements to developers.
Desirable Additional Skills: Web design and image/asset creation experience would be considered an asset. Education, Licenses and/or Certifications etc. BA/BS - Marketing, Information Technology, Communications or related field, or equivalent work experience. How to Apply: All applicants should submit an application including cover letter , resume , and salary requirements by clicking ' ' at the side of this page. Please visit www. IESabroad. org/jobs for more information about working at IES Abroad. If you require an accommodation with the application process, please email Opportunity Employment: IES Abroad is an equal opportunity employer and encourages applications from all qualified candidates.
We strive to treat people with respect; fully utilizing employee's abilities and promoting workforce diversity. We are proud to be an equal opportunity employer, and do not discriminate against any applicant on the basis of race, color, ancestry, interaction (including pregnancy), age, national origin, citizenship, religion, marital status, disability, interactionual orientation, gender identity and/or expression, veteran status, and/or any other status protected by applicable laws. Job Posted by Applicant Pro
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