Location: East Alton, IL
Company: Olin Chlor Alkali Products
to excellence in everything we do- including staffing our state-of-the-art manufacturing facilities with diverse, energetic employees. Read on to learn more about this exciting opportunityandjoinour quest for the best. Essential Functions: Process Winchester product service inquiries with consumers and trade partners for ammunition non-conformances.
Daily monitoring and processing of online product support inquiries. Issue standard or customized letters to customer complaints or inquiries. Determine appropriate actions for customer relations credit when nonconforming products are returned. Coordinate implementation of product returns as required, both domestic and international.
Coordinate implementation of product recalls as required. Extensive communication with customers in all trade channels. Represent the company at various industry events as required.
Provide weekly/monthly reports as required. Assist/Cross-train as required to support Product Management, Consumer Marketing, Retail Marketing, and Marketing Research departments. Position Requirements: Bachelor's degreerequired; Business or Communication preferred. Degree must be completed by December 31, 2023. Preference will be given to candidates with product/customer service experience with a consumer package goods company. Must be proficient with MS Word and Excel; SAP skills preferred. Individual
must be highly motivated self-starter who can thrive in a team-oriented environment.
Strong interpersonal skills with the ability to effectively interact with internal/external customers exercising extreme diplomacy. Superior customer service, organizational, prioritization, written and oral communication skills required. Detailed individual with high accuracy and the ability to work under pressure. Ability to multi-task and meet deadlines in a fast-paced environment. Must be able to manage critical records and identify ways to streamline processes. Willingness to accept new challenges and tasks as requested. Product knowledge preferred. Some travel required.
This position requires access to ITAR controlled technical data, and as such, employment will be contingent upon the candidate's ability to access ITAR controlled technical data pursuant to an export license approved by the Directorate of Defense Trade Controls, if required. What's in it for you? Many ofour employeeshave been with us for decades. We constantly strive, however, to bring new people with new points of view into the company. Your career is important to us, and we work with you to create development plans that help you achieve your career goals. Our employees enjoy the following employment enhancements and more: Paid maternity/paternity leave Medical, Dental and Vision Insurance effective Day 1 Fertility Benefits (lifetime maximum $25,000) 401(k) with an employer match and Olin retirement contribution account Accelerated vacation accrual Volunteer Paid Time Off Program Short term incentive program participation Robust rewards and recognition programs Pay for Performance Methodology to reward exceptional performance Alternate work schedules (location/role specific) Diverse Employee Networks Employee Ammunition Purchase Program Why Winchester?
Winchester is one of three proud business units of Olin Corporation. Olin began in 1892 and has steadily grown to become an industry leader in both ammunition and chemicals manufacturing. Winchester, Olin Chlor Alkali Products &Vinylsand Olin Epoxy employ approximately 8,000 professionals in more than 20 countries with customers in nearly 100 countries around the globe. This list is not intended to be all-inclusive. Olin does not provide any form of sponsorship to applicants not authorized to work in the US. Degree must be from a school that is accredited by an accrediting agency recognized by the Secretary of Education of the U.
S. Department of Education or equivalent program from an international university. #Winchester Olin is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Manufacturing or operation jobs refer to roles focused on the production of goods within an industrial setting. These positions often entail assembling products, operating machinery, quality control, and maintaining equipment efficiency. Characterized by hands-on tasks, these jobs require attention to detail, adherence to safety protocols, and sometimes, technical expertise. Workers in this sector contribute to the transformation of raw materials into finished products, playing a crucial role in the supply chain.
Manufacturing/Operation jobs are roles involved in the production process of goods, where workers turn raw materials into finished products. These positions can range from operating machinery and assembling components to managing entire production lines. Key characteristics include technical skills, attention to detail, adherence to safety standards, and efficiency. Workers in this field contribute to different stages of the production cycle, requiring coordination and teamwork to ensure product quality and timely delivery.
Manufacturing/Operation jobs are positions focused on the production processes that convert raw materials into finished goods and products. These roles are critical in ensuring that items are crafted efficiently, safely, and to quality standards. Characterized by hands-on engagement with machinery, tools, and assembly lines, such jobs range from machine operators and technicians to production supervisors. Workers often collaborate in team-oriented environments, adhering to strict safety protocols and continuous improvement practices to meet production targets and deadlines.
Manufacturing/Operation jobs are roles involved in the production process of goods, where workers turn raw materials into finished products. These positions can range from operating machinery and assembling components to managing entire production lines. Key characteristics include technical skills, attention to detail, adherence to safety standards, and efficiency. Workers in this field contribute to different stages of the production cycle, requiring coordination and teamwork to ensure product quality and timely delivery.
