Location: West Hollywood, CA
Company: Compass Group
smile and spirit.
Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within. " The most important thing in life, whatever you do, has to be passion. " Wolfgang Puck Success on our team starts with our culture: We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats. Our services require a CONCIERGE mentality, a bias to action with humble hospitality. We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to. We curate company
and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships. We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions. “I can have the best food, but if we don’t have good people, it won’t get you very far. ” Job Summary Are you a professional in the hospitality industry with a passion for culinary excellence and a history of achieving profitability in the corporate dining sector? If so, we have
an exciting opportunity for you to join our team as the Regional Director of Operations for Wolfgang Puck Catering.
We are looking for an individual with the skills to lead, manage finances effectively, and cultivate positive client relationships. Key Responsibilities: As the Regional Director of Operations , your responsibilities will include: Planning and overseeing the operation of assigned accounts to meet key performance indicators. Collaborating with the culinary team to enhance dining experiences. Developing a unified direction for the team, setting clear priorities, and communicating the team's agenda and strategy. Recommending and implementing region-specific policies and procedures to maximize income from existing accounts.
Participating in the sales process for acquiring new business. Monitoring financial reports to ensure compliance with regional and company budgetary goals. Maintaining client satisfaction and account retention through ongoing engagement with existing clients. Addressing and resolving escalated client, customer, or employee-related issues. Collaborating with legal and human resources to manage various customer and employee-related matters. Conducting regular performance evaluations for team members. Completing all required reports in accordance with corporate policies and deadlines.
Demonstrating a commitment to providing exceptional customer service. Training, motivating, and developing management personnel to foster high morale and efficient resource utilization. Qualifications: Business & Industry (B & I) Experience: A deep understanding of the corporate dining landscape is essential for success in this role. P&L Management: Demonstrated experience in effectively managing P&L for operations with a minimum volume of $20 million or more. Hands-On Approach: A willingness to actively engage in field operations.
Culinary Knowledge: While not a chef role, some culinary knowledge is necessary to collaborate effectively with our culinary team and maintain quality standards. Multi-Unit Expertise: Proven experience in managing multiple units within a region. Client Relationship Management: A history of maintaining strong client relationships is crucial. Bachelor's degree or equivalent related experience. Proven ability to lead a team of six or more manager-level team members. Minimum of two years' experience in multi-unit foodservice management. Experience with multi-unit foodservice management with a combined managed volume of $20 million or greater.
Consistently demonstrated ability to drive customer satisfaction. Proven ability to work effectively in a dynamic, fast-paced, and P&L-driven environment. Strong skills in mentoring and team development. Excellent written and verbal communication skills. Apply to Wolfgang Puck today! Wolfgang Puck Catering is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, interaction, age, disability, veteran status, interactionual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Wolfgang Puck Catering are offered many fantastic benefits.
Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Wolfgang Puck Catering maintains a drugfree workplace. Req ID: 1250226 Wolfgang Puck Catering Michael Abbey [[req_classification]]
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Manufacturing or Operations jobs pertain to roles involved in the production of goods and management of supply chains. These positions can range from hands-on tasks such as assembly line work, machining, and quality control, to supervisory roles overseeing production processes and logistics. Characteristics of these jobs often include a focus on efficiency, productivity, and adherence to safety protocols. Employees in this sector typically engage with physical products and manufacturing equipment, and may work in structured shifts within factories or production facilities. Advancement in this field frequently hinges on technical expertise, process management skills, and the capacity to optimize workflows.
Manufacturing/Operation jobs are positions focused on the production processes that convert raw materials into finished goods and products. These roles are critical in ensuring that items are crafted efficiently, safely, and to quality standards. Characterized by hands-on engagement with machinery, tools, and assembly lines, such jobs range from machine operators and technicians to production supervisors. Workers often collaborate in team-oriented environments, adhering to strict safety protocols and continuous improvement practices to meet production targets and deadlines.
Manufacturing or operation jobs refer to roles focused on the production of goods within an industrial setting. These positions often entail assembling products, operating machinery, quality control, and maintaining equipment efficiency. Characterized by hands-on tasks, these jobs require attention to detail, adherence to safety protocols, and sometimes, technical expertise. Workers in this sector contribute to the transformation of raw materials into finished products, playing a crucial role in the supply chain.
