Senior Shipping Coordinator | Hamburg, NY

of all quality assurance/control efforts within the branch, including the development and implementation of the quality assurance procedures.

Assists quality-related activities in conjunction with Manufacturing, Purchasing, Customer Service, and any other departments and functions that affects the quality of the organization’s goods or services.

Resolves escalated issues arising from operations and requiring coordination with other departments. Must have strong AS9100D skillset including training, internal auditing (lead auditor certification desired). Must also have high level of knowledge of mechanical inspection principles including GD&T knowledge. Essential Duties and Responsibilities:

Include the following, as well as other duties that may be assigned. Responsible for the development, implementation and adherence to AS9100D, ISO 9001 and ISO 14001 quality programs Develops and/or reviews standards, policies and procedures for all functions and departments involved with or related to the production of all products Analyzes specifications and statistical data and report results and possible resolutions to department managers Continuously improves upon QA processes Receives and reviews all customer satisfaction surveys and customer contacts and complaints Reviews complaint trends and product/component failure analysis; reviews corrective actions with appropriate personnel Prepares

reports and other documentation required by regulatory agencies and to support ISO 14001 compliance Schedules and performs quality audits and reports findings to management and staff Manages the quality training program Educates sales and production departments on quality policies and objectives Meets with both customers and vendors to investigate performance improvement methods Manages the corrective action process and report to staff results Coordinates and leads customer and registrar ISO 14001 and AS9100D quality audits Supervisory Responsibilities: (Direct reports, if any, and the level of supervision) Travel: Travel to local branches and vendors to train staff and perform internal audits Minimum Qualifications: To perform the job successfully, the individual must have the following minimum qualifications: Knowledge, Skills, and Abilities: Experience in both quality assurance and quality control activities.

Ability to read and interpret prints drawings and customer contractual requirements. Manufacturing and Inspection background (GD&T) experience preferred Proficiency in Microsoft Office Suite (Word, Outlook, Excel) Proficiency in standard office and database programs/equipment Knowledge of ERP systems Education and Experience: (Required and preferred educational and experiential qualifications) Bachelor’s Degree from an accredited university preferred High School Diploma or equivalent 2-5 years’ experience in a quality assurance role Competencies: To perform the job successfully, the individual should demonstrate the following competencies (behaviors and qualities that enable one do something successfully and efficiently).

Problem Solving: Work alongside staff to resolve issues with product and customer service. Revise plans or techniques as necessary to achieve optimum results. Partner with other department managers to resolve issues.

Critical Thinking: Analytically and logically evaluating information, propositions, and claims. Detects flaws, inconsistencies, and seeks the root-causes of problems. Teamwork: Collaborating with others to achieve shared goals. Understands one’s role on the team, helps team members in need or asks for assistance when needed. Interpersonal Skills: Enthusiastic, naturally social and persuasive. Establishes rapport and maintains mutually productive relationships. Resilient and persistent. Must be able to work and collaborate with colleagues, be “hands-on” and be able to handle multiple tasks in a multi corporation environment.

Communication Skills: Engaging in effective communication verbally and in writing. Presents information clearly and in an organized manner. Adjusts vocabulary and formality according to audience and purpose. Mathematical Reasoning: Performing computations and solving mathematical problems. The ability to choose the right mathematical methods or formulas to solve a problem. Attention to Detail: Focusing on the details of work content, work processes, and final work products and selects critical details to focus on. Adaptability: Responding positively to change and modifying behavior as the situation requires.

Adjusts quickly to changes, versatile in shifting roles, welcomes new or unfamiliar situations. Ethics: Keeps commitments; works with integrity. Presents company image and professionalism at all times. Self-Management: Shows personal organization, self-discipline, and dependability. Safety and Security: Observes safety and security procedures; reports potentially unsafe conditions. Knows and adheres to all safety practices of the trade and workplace. Mechanical Knowledge: Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Management/Leadership Competencies: Leadership: Guiding and encouraging others to accomplish a common goal. Exhibits confidence in self and others. Inspires and motivates others to perform well. Effectively influences actions and opinions of others. Accepts feedback from others and gives appropriate recognition to others. Project Management: Ensures that projects are on-time, on-budget, and achieve their objectives. Ensures a clear definition of projects goals and criteria for success. Determines necessary activities, their sequence, and how resources are allocated.

Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Presentation Skills: Formally delivering information to groups by delivering clear, organized, speeches or presentations. Delivers the right amount of information in the time given. Industry Monitoring: Analyzing external political, economic, competitive, social factors affecting the industry. Initiative: Identifying immediate action needed, considering current practices with a mindset of continuous growth, demonstrating initiative to generate improvements by taking action, developing new methods to foster positive outcomes.

Essential Job Functions: To perform this job successfully, the individual must be able to perform each essential duty and responsibility listed above satisfactorily. The qualifications listed above are representative of the knowledge, skill, and/or ability required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions below.

Reasoning Ability: Ability to apply reasonable understanding to carry out detailed instructions and solve problems involving different variables. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to stand, walk, reach with hands or arms and talk or hear. The employee is frequently required to type, use telephonic devices, and view data on computer screens.

The employee is occasionally required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this Job, the employee is frequently exposed to office equipment and moving mechanical parts.

The noise level in the work environment is usually moderate, however certain areas of the work environment may have elevated noise levels and require hearing protection.

Manufacturing or Operations jobs pertain to roles involved in the production of goods and management of supply chains. These positions can range from hands-on tasks such as assembly line work, machining, and quality control, to supervisory roles overseeing production processes and logistics. Characteristics of these jobs often include a focus on efficiency, productivity, and adherence to safety protocols. Employees in this sector typically engage with physical products and manufacturing equipment, and may work in structured shifts within factories or production facilities. Advancement in this field frequently hinges on technical expertise, process management skills, and the capacity to optimize workflows.

Manufacturing/Operation jobs involve the process of creating products from raw materials or components, typically in a systematic and organized manner. These roles often include tasks such as assembly, machine operation, quality control, and maintenance of equipment. Key features of these positions include hands-on work, adherence to safety protocols, a focus on efficiency and productivity, and the necessity of technical knowledge or specialized skills. Jobs in this sector can range from assembly line workers to machine operators and engineers, all contributing to the transformation of inputs into finished goods.

Manufacturing/Operation jobs are positions focused on the production processes that convert raw materials into finished goods and products. These roles are critical in ensuring that items are crafted efficiently, safely, and to quality standards. Characterized by hands-on engagement with machinery, tools, and assembly lines, such jobs range from machine operators and technicians to production supervisors. Workers often collaborate in team-oriented environments, adhering to strict safety protocols and continuous improvement practices to meet production targets and deadlines.